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Could this be done? High Interest Savings front to lead to a online petition.
April 29, 2019
7:01 pm
GICinvestor
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For all of us to sign a petition for Oaken to have HISA registered accounts.
With each of us to explain in a few words why we want. And that it would mean more business for them. Ie no TFSA GICs from me if no HISA and or don’t accept POA or probate from my province.

For all of us to sign a petition for Hubert for a one Year GIC for RRIF accounts.
With each of us to explain in a few words why we want. And that it would mean more business for them. Ie no RRIF GICs from me if no HISA because I cannot ladder and or don’t accept POA or probate from my province.

This site could have a link to a petition site and this site to pass the results to the CEO or VP of FI, like Benjy Katchen.

There is a monkey survey site?

April 29, 2019
7:20 pm
Doug
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It's easy for us to think we represent a powerful lobby group, but in reality, we're just one small group of clients or potential clients to even a small- to mid-sized bank like Home Trust or Equitable Bank. I'm also not sure we want this site to turn into a lobbying platform, either.

That said, forum members are welcome to create online petitions and share their petition by creating a forum thread, I think, and encouraging other members to sign it. 🙂

SurveyMonkey is also not free, but Google Forms would be a good free tool to use. I think there are some freemium tools like Wufoo, Care2.com, PollDaddy, and others.

Cheers,
Doug

April 29, 2019
7:25 pm
Loonie
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I appreciate your initiative, but I don't think they care, especially Oaken. The issue has been raised, repeatedly, with both of them.

In the case of Oaken, all they will care about is shareholders and deposits. I, for one, am removing my registered funds as they mature. Money talks louder than words, as the old saying goes. Presumably, those who are concerned about the issue could each buy a share (TSX - HCG) and show up at shareholders' meeting and complain, but I think they would be dismissed as a minority, and deference to management would come into play.
As I have indicated elsewhere, Oaken only came into existence in 2013, so they will just recently be facing the exit of their first five-year GICs. It may take a while for a pattern to develop, if one does develop, and even longer for them to notice, diagnose, and take action.

In the case of Hubert, they will likely only listen to members, especially as they aren't permitted to advertise outside their province. And with a local economy potentially in the doldrums due to the canola fiasco with China, they may not have a need for more deposits right now. They do send out a member survey about once a year or so to see what changes we might like, and they have acted on some of them. I hope more members will bring this up as an issue in future surveys.
If there are any members who care about this issue who ive in the local area, erhaps they could raise this at an AGM. At least, then, board members would hear that it is a concern.

April 29, 2019
7:34 pm
GICinvestor
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I hear what you are both saying.
BUT
Any of our “one of” requests seemed to not have had any clout. And I just thought if this group had same or similar feelings along with any one else finding this site and joining because they have googled the issues the petition would have more names and this site more members. And maybe more complaints from this group would have some clout. There is always the reason to “not” do something but maybe more complaints would be effective. And could not other MONEY SITES be solicited to do the survey/petition?

April 29, 2019
7:39 pm
Doug
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I agree and disagree with you both of you. I agree with Loonie in the sense that I don't think they'd listen to an online petition, but agree with you in the sense that I disagree with Loonie somewhat in terms of money movement talking louder than words.

I actually think the best thing we could do would be for us e-mail Hubert, Oaken, EQ Bank, Motus Bank, and any others, individually. They'll be forced to handle our e-mail messages and reply to them individually. If there's a common "theme" to our messaging and requests, they may take notice. sf-cool

As to speaking up at the AGM, as members, we certainly have that right. We could also investigate the possibility of submitting an Ordinary Resolution at their next AGM. One of us could find out how many members we need to "sponsor" a resolution to move it forward for a vote of the membership. sf-cool

Cheers,
Doug

April 29, 2019
7:41 pm
Loonie
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"Go for it" if you wish. I'm just saying what I think the problems are.

In the case of Hubert, I presume it would be a Sunova AGM that one would have to be involved with? They may not permit absentee balloting on resolutions, but I don't know.

April 29, 2019
7:58 pm
Doug
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Loonie said
"Go for it" if you wish. I'm just saying what I think the problems are.

In the case of Hubert, I presume it would be a Sunova AGM that one would have to be involved with? They may not permit absentee balloting on resolutions, but I don't know.  

Sunova, interestingly, allows online voting, but I've never seen a credit union- or member-sponsored resolution to date. Mostly it's just director elections. Entegra Credit Union is working on online voting, apparently, this year, so that Implicity members will be able to vote. They just passed a resolution at their 2019 AGM to permit online balloting. That resolution, I think, was a floor vote and passed with a unanimous show of hands of those members present at the meeting. sf-cool

In terms of submitting resolutions, my understanding is that all we need to do is mail or fax them at least 30-60 days ahead of the AGM, or a date specified by the credit union, to be included in the AGM package. What I'm unclear on is that specific date and whether we need a certain number of members to agree to it.

In this way, we could think of ourselves as a unified "slate" of Sunova, Entegra, Cambrian, etc., members that would put forth ourselves for a board seat or an Ordinary Resolution. sf-cool

Cheers,
Doug

April 29, 2019
8:01 pm
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Ok ok I hear what you are saying. I think some of us want this and if we don’t there has been a lot of useless whining about it all.

For me.
Oaken will have only my non registered stuff and will loose, in a 5 year plan, all my TFSA and RRSP/RRIF.

Implicity will loose all my non registered stuff and once all GICs mature they won’t exist with me.

Accelerate will loose all my non registered stuff and TFSA and once all GICs mature they won’t exist with me.

I sure hope Peoples keep their pencils sharp!!

Let’s see what others say or suggest.

Thanks.

April 29, 2019
8:10 pm
Doug
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GICinvestor said
Ok ok I hear what you are saying. I think some of us want this and if we don’t there has been a lot of useless whining about it all.

For me.
Oaken will have only my non registered stuff and will loose, in a 5 year plan, all my TFSA and RRSP/RRIF.

Implicity will loose all my non registered stuff and once all GICs mature they won’t exist with me.

Accelerate will loose all my non registered stuff and TFSA and once all GICs mature they won’t exist with me.

I sure hope Peoples keep their pencils sharp!!

Let’s see what others say or suggest.

Thanks.  

I do think we should consider the Ordinary Resolution idea and getting people together to co-sign any resolutions to duly move them at their AGM. sf-cool

I've never banked with AcceleRate Financial...my reason for doing is because they only give you 1 free transaction per month and they use a bit of a different online banking interface that I'm not sure I'd like (would love to see some screenshots, though). What's the main issue there, and what's your issue with Implicity?

Implicity's rates are about 5-10 bps lower than Hubert but their lack of transaction fees, except for debit card purchases and Interac e-Transfers, are compelling. They also have the nicest online banking system and the nicest, most detailed e-Statements (could increase the number of characters per line, in my opinion). Can't really say anything negative about Implicity. They also are, I think, the first of the Manitoba CUs to offer e-documents (online tax receipts) this past year, which is wonderful.

Cheers,
Doug

April 29, 2019
8:35 pm
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I've never banked with AcceleRate Financial...my reason for doing is because they only give you 1 free transaction per month and they use a bit of a different online banking interface that I'm not sure I'd like (would love to see some screenshots, though).

They are fantastic and you do all GICs on phone and they have a 20% extra for RRIF withdrawals. Can even do spouses too. Can’t explain why....but would have done RRSP/RRIF with them but just can’t bring my self to do....maybe it is the too many eggs in one basket. I only use them to invest and hold cash. I would say that in a year I would pay $6 for withdrawals. So is not an issue with me as they are not my day to day FI. Their system is antiquated and show both me and spouse online and on statements. They provide an ATM card for both of us and free cheques, 10 at a time. They mail letters for each upcoming GIC maturity and mail a statement every 6 months. You can pull a monthly statement off their system easily too. Right now they mainly have our TFSAs but if I see a probate hassle I will move to PT or Oaken as second choice (with no HISA which botches my retirement income plan).

What's the main issue there, and what's your issue with Implicity?

I like them in every way GIC ordering, communication, cheque’s, ATM cards and online monthly statements. Just one too many FIs in MB for me. I only have a few GICs left that will move to Oaken at higher rates.

Oaken is the best to order GICs. But no ATM card, no cheque’s and no registered HISA accounts. But has an office in Vancouver and emails or snail mails your upcoming GIC maturities.

Not one is all around good. Darn it. So I do what ever work arounds to make it work. Ie 2 FIs for RRSP to do what I want to do instead of 1 FI only.

April 29, 2019
8:46 pm
Doug
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GICinvestor said
They are fantastic and you do all GICs on phone and they have a 20% extra for RRIF withdrawals. Can even do spouses too. Can’t explain why....but would have done RRSP/RRIF with them but just can’t bring my self to do....maybe it is the too many eggs in one basket. I only use them to invest and hold cash. I would say that in a year I would pay $6 for withdrawals. So is not an issue with me as they are not my day to day FI. Their system is antiquated and show both me and spouse online and on statements. They provide an ATM card for both of us and free cheques, 10 at a time. They mail letters for each upcoming GIC maturity and mail a statement every 6 months. You can pull a monthly statement off their system easily too. Right now they mainly have our TFSAs but if I see a probate hassle I will move to PT or Oaken as second choice (with no HISA which botches my retirement income plan).

Sounds like their service level is excellent (I'd heard that), but when you say you do your GICs by phone, do you have to do them by phone or can you also book them through online banking?

Implicity Financial is almost perfect except they don't have free Interac e-Transfers. If they did, one could easily use them as an all-in-one bank account. sf-cool

I like them in every way GIC ordering, communication, cheque’s, ATM cards and online monthly statements. Just one too many FIs in MB for me. I only have a few GICs left that will move to Oaken at higher rates.

Just wondering why you'd keep them over AcceleRate. Mind you, you said you would probably get rid of AcceleRate, too.

Oaken is the best to order GICs. But no ATM card, no cheque’s and no registered HISA accounts. But has an office in Vancouver and emails or snail mails your upcoming GIC maturities.

I used to think a debit card is essential, but am now even considering EQ Bank as a day-to-day all-in-one bank account. Only downside is no cash, or access to cash. On Oaken, yeah, and they have a cute cartoon squirrel as their mascot. sf-cool

Not one is all around good. Darn it. So I do what ever work arounds to make it work. Ie 2 FIs for RRSP to do what I want to do instead of 1 FI only.  

Yeah, agreed. Or, if they are almost perfect, they're less than ideal on rates. Motive Financial seems to be almost perfect, but they get beat on GIC rates by a bunch of players.

Coast Capital Savings is good in terms of slick online account opening, e-Statements, and free chequing, but where they fall down is:
- no free and unlimited Interac e-Transfers;
- no free cheques (not essential, if they provided free and unlimited Interac e-Transfers);
- no bank-to-bank transfers; and,
- they're method of handling GIC interest penalties from a tax perspective sucks. They're definitely in the minority by taxing you on interest you don't receive. 🙁

Cheers,
Doug

April 30, 2019
7:13 am
Top It Up
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This is akin to petitioning Ford to have the same grill design as a GMC Sierra?

Good Luck in your quest

April 30, 2019
8:07 am
JenE
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GIC Investor: I have written to Oaken about the lack of HISA registered account but just received a “spiel” which didn’t appropriately answer my question. I then wrote again saying this and asked for an answer. I never received a reply. So I’m transferring out my registered products as they mature. Too bad, I’d rather stay with them.

Perhaps Doug’s suggestion of group emails might have an impact. I’m not sure I want to sign a petition. Good for you for raising this, thank you.

May 6, 2019
5:52 pm
GICinvestor
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The VP for Oaken is Benjy Katchen. Tell him your thoughts.
Email is benjy.katchen@hometrust.ca

He told me years ago that they were planning to put in savings accounts for registered funds. I spoke to him face to face at a Zoomers show.

He asked me to email him as to why I thought this is important.
I did.
No doubt he forgot the conversation.
His reply.....I guess we can’t help you.

I would think if they did offer the registered savings account they might keep more funds at Oaken. And it would allow customers to better control their RRIF and RRSP withdrawals....but I guess they can’t help. And I would think that they may NOT offer free transfer outs if they did offer the savings accounts.

JenE...same as you, registered funds will move out even if they have the best rate. It’s my money and I want the control of it!!!

May 6, 2019
6:03 pm
Doug
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I wouldn't push for no transfer out fees, though maybe reimbursing transfer out fees on a large transfer (i.e., at least $50-100,000) in a registered plan. I would focus on an Oaken Savings Account for a RIF - that should be the priority. sf-cool

Cheers,
Doug

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