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AVOID "Knowledge First Financial (KFF)" for RESP - A legal SCAM
November 5, 2020
1:09 pm
AltaRed
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Bill said
Just wondering, is it a given that an FI needs to allow RESP account transfers out? Or are they allowed to lock you in?  

Perhaps proprietary offerings would require one to go to cash first, but can't imagine they can prevent transfers out. May be a cost of course if it was a pooled offering, something like what CST does.

November 5, 2020
1:30 pm
Norman1
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RESP transfers are allowed by the Income Tax Act. But, I don't think that means the RESP promoter needs to offer transfers or can't restrict transfers.

The Income Tax Act also allows an RRSP to hold foreign currencies, like Euros and pesos. But, I haven't seen one yet that can hold other than Canadian dollars and US dollars.

The problem with many of the group RESP plans is that they are not just an RESP account. The RESP subscriber actually signs a long term commitment to make contributions, much like a borrower who agrees to a series of payments for a mortgage. Failing to meet the agreed RESP contributions results in consequences just like a borrower who misses mortgage payments!

Many of the group RESP plan subscribers were bamboozled by the commissioned selling agent into signing an agreement for unsuitably high monthly contributions for over a decade! It wasn't surprising that something would happen during that time, like a job layoff, and the subscriber could not make some monthly payments.

November 5, 2020
1:34 pm
Norman1
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savemoresaveoften said

Thats like 20% fee upfront and yet people agreed ?!?!
The best hedge fund manager in the world charges 2% fee on asset and only 20% IF they make a profit for you. And thats 20% of the profit NOT the principal !!

People didn't actually agree. But, they did sign the legal agreement because the commissioned selling agent had the same skin colour and spoke the same foreign language. sf-frown

In some cases, the selling agent was one of their children's school teachers!

November 5, 2020
1:41 pm
trhaynes
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I have been studying my KFF statements. One of our children was enrolled 18 years ago, and here are the basics of the statement... Can anybody look at this and help me understand how I got scammed?

Plan Contributions 31,860
Enrolement sales charge paid -3,709 (this is the evil "legal scam" amount I take it)
Insurance premiums -561 (also evil)
Depository fees -115 (a little evil, for sure)
Net contributions 27,474

Government Grants 6,000

Income earned on net contributions 18,934
Income earned on grants 4,631
Total income 23,565

Account Total 57,046

This represents a rate of return of about 6%. Not astounding, but also not horrible.

Besides the enrolement sales charge and insurance being evil, the overall ROR doesn't leave me feeling too bad given that I basically ignored this for 18 years.

Can anybody critique this and maybe help me see problems I'm not seeing?

Thank you!!

November 5, 2020
2:28 pm
Norman1
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Not sure how the rate of return was 6% per annum.

$37,860 = $31,860 of contributions + $6,000 of government grants.

$57,046 ending value after 18 years.

That works out to be

CAGR = 18 $57,046 / $37,860 - 1 = 0.02304 = 2.304% per annum

November 5, 2020
3:04 pm
AltaRed
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The travesty is the sales commissions. No one should have to work through a middleman, especially one paid for by the subscriber. Nor should anyone get trapped into a subscription model. Unfortunately, a family member did with CST which I think is not unlike the KFF model.

November 5, 2020
3:15 pm
Save2Retire@55
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trhaynes said
Unfortunately, I signed up with KFF years ago and tied into regular contributions. I see now that I would do better running it myself.

I am not entirely sure of the math behind why they are a legal scam, aside from the general concept that they charge high fees and their return is not much better than standard GIC rates. I believe I initially signed with them because I didn't trust myself to not lose principal in my own investing.

What would I need to do to transfer out? Sign up with RESPs somewhere else and let the new firm handle all the transfer paperwork? Where would I transfer to that is low fee and can do automated contributions?

Thank you everybody!  

The reason for it being legal scam is due to the 25% fees they charge.

How to get rid of them? I opened an RESP in QuestWealth (Roboadvisor) and moved the money there. Also Questrade covered all the transfer fees (Close to $300 for 2 accounts). Let me know if you'd like a sign up code for Questrade.
The transfer is easy. You just fill out an online application, sign it, and done.

November 5, 2020
3:18 pm
Save2Retire@55
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savemoresaveoften said

Thats like 20% fee upfront and yet people agreed ?!?!
The best hedge fund manager in the world charges 2% fee on asset and only 20% IF they make a profit for you. And thats 20% of the profit NOT the principal !!  

Yes sadly and I was one of them. However, luckily something told me to NOT sign for regular contribution but just a one-time payment. I feel bad for those stuck in regular payments. That's why I opened this thread. Hopefully people Google and this comes up so they be careful.

November 5, 2020
3:26 pm
Save2Retire@55
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trhaynes said
I have been studying my KFF statements. One of our children was enrolled 18 years ago, and here are the basics of the statement... Can anybody look at this and help me understand how I got scammed?

Plan Contributions 31,860
Enrolement sales charge paid -3,709 (this is the evil "legal scam" amount I take it)
Insurance premiums -561 (also evil)
Depository fees -115 (a little evil, for sure)
Net contributions 27,474

Government Grants 6,000

Income earned on net contributions 18,934
Income earned on grants 4,631
Total income 23,565

Account Total 57,046

This represents a rate of return of about 6%. Not astounding, but also not horrible.

Besides the enrolement sales charge and insurance being evil, the overall ROR doesn't leave me feeling too bad given that I basically ignored this for 18 years.

Can anybody critique this and maybe help me see problems I'm not seeing?

Thank you!!  

How did you calculate this as 6%? Your average is less 2.5% during the 18 years. Honestly, you only have 2 posts both on this thread. Maybe you are a KFF sales agent? Just curious 🙂 Also won't change anything anyway as you are about to withdraw the fund and can't contribute anymore.

November 5, 2020
3:44 pm
Bill
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To me this is not a scam, there's no fraud here. Some grown-ups now regret they weren't careful enough before freely entering into a not-as-profitable-as-they-thought-it-would-be legal contract so now they throw out an accusation of scam, but sayin' it don't make it so.

November 6, 2020
5:51 am
savemoresaveoften
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Bill said
To me this is not a scam, there's no fraud here. Some grown-ups now regret they weren't careful enough before freely entering into a not-as-profitable-as-they-thought-it-would-be legal contract so now they throw out an accusation of scam, but sayin' it don't make it so.  

It may not be a scam cuz the fee is "clearly listed" maybe. Just because it may be "legal" in the eyes of law does NOT mean these companies are doing the "right" thing. Its not a fraud, but people who benefits from these outrageous fee should be ashamed of themselves. Thats no different from scamming a senior of their OAS..
My simple rule is you cant charge someone 20% and then result in a return thats is worse than GIC over a 18 year period.
One can argue "buyer beware", when one loses its conscience completely.

A financial advisor that puts all its clients' money into high fee mutual fund sb shameful, these RESP scheme are 100 times worse.

November 6, 2020
5:56 am
trhaynes
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Norman1 said
Not sure how the rate of return was 6% per annum.

$37,860 = $31,860 of contributions + $6,000 of government grants.

$57,046 ending value after 18 years.

That works out to be

CAGR = 18 $57,046 / $37,860 - 1 = 0.02304 = 2.304% per annum  

Interesting. I used an online investment calculator with my annual contributions and played with the rate or return until I got close to the final investment value that matched what I ended up with at KFF. I'm not entirely sure why the result is so different versus the CAGR formula.

See attachment for the results I got over at smartasset.com

Thanks again, everybody! No, I'm not a KFF agent. I'm a software developer with a math degree (admittedly rusty on the math, as you can probably tell!) and if they could "scam" me, they could scam anybody. I need to dig out my original documentation from them and see where I went wrong.Investment.png

November 6, 2020
6:00 am
trhaynes
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Save2Retire@55 said

The reason for it being legal scam is due to the 25% fees they charge.

How to get rid of them? I opened an RESP in QuestWealth (Roboadvisor) and moved the money there. Also Questrade covered all the transfer fees (Close to $300 for 2 accounts). Let me know if you'd like a sign up code for Questrade.
The transfer is easy. You just fill out an online application, sign it, and done.  

Thanks for the offer! I have been looking at WealthSimple and QuestTrade for my other children... a couple are still quite young so I can limit the damage somewhat. I am close to finishing the QuestTrade transfer paperwork for one of them 🙂 Thanks to this forum for cluing me in. When I first signed up with KFF 18 years ago, I did some searching to see if anybody else thought they were a scam, but all I came across were glowing reviews. I am thankful for this forum, because even now when you google them you don't come up with much (any?) negative chatter.

November 6, 2020
6:59 am
savemoresaveoften
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Norman1 said
Not sure how the rate of return was 6% per annum.

$37,860 = $31,860 of contributions + $6,000 of government grants.

$57,046 ending value after 18 years.

That works out to be

CAGR = 18 $57,046 / $37,860 - 1 = 0.02304 = 2.304% per annum  

This is not true either cuz the full $38k was not invested from day 1.

November 6, 2020
8:00 am
trhaynes
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savemoresaveoften said

This is not true either cuz the full $38k was not invested from day 1.  

That's a great point!

I was not super happy about the final total on the "enrolement sales charge", which was $5000. However, that $5K "sales charge" is spread over 18 years, so really it's $277 per year.

I don't know. Over 18 years, I put in $32K, paid $277 per year, and am going to get out $56K at the end. Could I have done better with a robo-investor or actively managing it myself? Probably... a little? Maybe?

I am on the razor's edge about putting the remaining children's RESPs into QuestTrade or Wealthsimple, but am now having trouble seeing how I got scammed? I am definitely open to anybody explaining it to me, though!!

November 6, 2020
8:00 am
Norman1
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trhaynes said

Interesting. I used an online investment calculator with my annual contributions and played with the rate or return until I got close to the final investment value that matched what I ended up with at KFF. I'm not entirely sure why the result is so different versus the CAGR formula.

See attachment for the results I got over at smartasset.com

As savemoresaveoften noted, the CAGR calculation I did is for a single contribution in Year #1. The calculation is different for multiple contributions.

The rate of return depends not only on the final value and the total contributions but also on the timings of the contributions! For example, rate of return will be higher for $1,000 initial and $1,000 in Year #17 than for $1,000 initial and $1,000 in Year #2 even though one ends up with the same $5,000 by Year #18.

Was your RESP contribution pattern $100 initial and $1,777 annually for 18 years as in that Investment Calculator screenshot?

November 6, 2020
8:12 am
trhaynes
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Norman1 said

trhaynes said

Interesting. I used an online investment calculator with my annual contributions and played with the rate or return until I got close to the final investment value that matched what I ended up with at KFF. I'm not entirely sure why the result is so different versus the CAGR formula.

See attachment for the results I got over at smartasset.com

As savemoresaveoften noted, the CAGR calculation I did is for a single contribution in Year #1. The calculation is different for multiple contributions.

The rate of return depends not only on the final value and the total contributions but also on the timings of the contributions! For example, rate of return will be higher for $1,000 initial and $1,000 in Year #17 than for $1,000 initial and $1,000 in Year #2 even though one ends up with the same $5,000 by Year #18.

Was your RESP contribution pattern $100 initial and $1,777 annually for 18 years as in that Investment Calculator screenshot?  

Thanks for helping me out! I double-checked and it was $150 per month. I changed that in the investment calculator, and got roughly similar numbers assuming a 6% rate of return. The total investment value from the investment calculator ($58K) lines up pretty well with the amount KFF is reporting to me ($57K).
Investment2.png

November 6, 2020
8:22 am
Norman1
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What about the $6,000 of government grants?

Those grants are additional contributions and are not income from the investments.

One needs to account for all the external cash flows for the rate of return calculation. That was the mistake made by the Beardstown Ladies investment club when they did their rate of return calculation and started claiming they outperformed the S&P 500.

November 6, 2020
8:49 am
davidgeorge
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Another problem/implication is about paying income tax. When you withdraw RESP, you don't pay tax on the principal amount but all others (20% government fund, returns on principal and government fund) are taxable. The commission they took is from your principal. When my son withdrew the fund, he paid ~23% tax on ~$22,000 RESP income over 3 years because his income exceeded basic tax exemption amount (~$13,000). If your child has a summer job or other part time job during the university years, it's easy to end up with paying income tax on RESP withdrawal. Basically, you return 20% government fund.

November 6, 2020
9:29 am
Norman1
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The income taxes would be okay, as long as the student pays less than or pays the same as the RESP subscriber would have.

The family will still be ahead by at least the after-tax value of the government grants.

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