New high-interest savings account for Quebec resident (Tangerine alternative) | General comparisons | Discussion forum

Pretty sure Peter already added all that met your criteria to the HISA chart. Just look there. There's a filter for Québec.

The choices for Quebec residents are not abundant, to say the least. Oaken is available to Quebec residents, and for the 2 years I've dealt with them, they're pretty decent. All operations related to account setup, online registration, access, linkage of external accounts—smooth sailing. Mind you, due to promotional rates in the past, I haven't kept much money with them, however, they're very aggressive right now in their rates, they're looking to expand their customer base and the dough that comes with it. All in all, I recommend Oaken as a good FI alternative, and easy to deal with online. I have never had to phone them for any issue, but one email inquiry for which I got a timely response. Hope this helps.

I like Peoples Trust and have been happy with their services save the phone hours. Those are sort of messy... the web site says

Monday - Friday 5:00am - 4:30pm PT

But the phone line message says their customer service centre closes at 3pm; I think they mean their Vancouver storefront, which was closed for most of COVID-19 but must have reopened now.

The outfit originated in Calgary but is legally found in Vancouver. The hours seem set up to give more time to Easterners and less to West Coasters; Calgary gets the most "normal" hours.

Sure miss the 24/7 phone service at ING, and at Tangerine until a 45-minute wait became the norm.

RetirEd

As you probably guessed, BlueSky, the ability to do everything with PT by mail, phone or in person - with hardcopy documentation - was a deciding factor when I first joined PT a decade ago. They didn't have on-line banking, so I was confident they wouldn't abuse me for being old-school.

Of course, they added it within a few months, and right after that had their first big data breach, but they haven't tried to squeeze out phone and branch banking like Tangerine.

Tangerine has always had one branch in Vancouver, but a few years back they changed it to just be a place to use web terminals. You can't do ANY transactions or get ANY documents from the staff - they're just there to manage the people using terminals. They steer questions to the web, and won't accept deposits other than by a big mailbox - which is DAYS slower than a local deposit! And of course their phone line always says they're having an "unusually busy" time at the boiler room - even when by chance the phone is answered immediately on ringing through! They want to discourage phone access, and usually let the waits go to about 45 minutes or more.

Or has any of that changed since?
RetirEd