New Product?!? | Page 2 | EQ Bank | Discussion forum

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

No permission to create posts
sp_Feed Topic RSS sp_TopicIcon
New Product?!?
November 25, 2020
7:19 pm
Alexandra
British Columbia
Member
Members
Forum Posts: 458
Member Since:
September 24, 2019
sp_UserOfflineSmall Offline

EQ on line was working for me as well today. I went on just after my last post today at 1:15 pm PST.

November 25, 2020
9:44 pm
Loonie
Member
Members
Forum Posts: 9212
Member Since:
October 21, 2013
sp_UserOfflineSmall Offline

Glad to hear it's working at least intermittently but still no access for me. It also worked for my spouse this afternoon but I wasn't available then. Obviously I can't sit on it constantly waiting fo th moment when it might work.

As of now, 26 Nov, 12:44 am EST, it still says:

"Scheduled Maintenance: Nov 25, 2020
Update as of 8:10am EST: The scheduled maintenance is taking longer then expected. We are now planning for Online & Mobile Banking to be accessible at 9:30am EST. Thank you for your patience.

Online and Mobile Banking will be unavailable on Wednesday Nov. 25 from 5:00AM to 8:30AM EST due to scheduled maintenance.

During this time, our team will be working hard to make sure things in the back-end are all systems go for our new TFSAs and RSPs, which are set to launch later this year.

We apologize for any inconvenience, and thank you for your patience."

"

November 26, 2020
5:49 am
3oakwest
Ontario, Canada
Member
Members
Forum Posts: 155
Member Since:
April 7, 2016
sp_UserOfflineSmall Offline

Nov. 26, working properly for me.

I just messaged EQ and they assured me that all registered products will be ready for Jan. 2, 2021.

Good news for me!

November 26, 2020
6:35 am
dougjp
Member
Members
Forum Posts: 564
Member Since:
January 9, 2011
sp_UserOfflineSmall Offline

It's interesting they stated January 2, so their focus is TFSA.

Remember back in the beginning how EQ had an off market much higher savings rate to attract attention and build business. They will have to do the same to get any attention, and also not have fees. Now a high introductory TFSA savings rate has little real value as they likely drop that rate a few months later. But GICs could be interesting.

The main accomplishment of almost all organized protests is to
annoy people who are not in them.

November 26, 2020
9:44 am
Alexandra
British Columbia
Member
Members
Forum Posts: 458
Member Since:
September 24, 2019
sp_UserOfflineSmall Offline

EQ really did have great rates. I have the max with them (CDIC) for unregistered GIC's. I have a 5yr @3.5%, two 3yrs at 3.30% & 3.0% and a small 3 month one at 1.7%. As I have said before, I take annual payments rather than letting the interest compound.

I too am hoping for good TFSA rates from EQ as I cashed in three late this year with money sitting in HISA. I was going to put those funds while in waiting in Canadian Tire once I get my account opened. Currently though they are in Tangerine at 1.6%.sf-smile

November 26, 2020
11:25 am
Vatox
Member
Members
Forum Posts: 1218
Member Since:
October 29, 2017
sp_UserOfflineSmall Offline

Alexandra said
EQ really did have great rates. I have the max with them (CDIC) for unregistered GIC's. I have a 5yr @3.5%, two 3yrs at 3.30% & 3.0% and a small 3 month one at 1.7%. As I have said before, I take annual payments rather than letting the interest compound.

I too am hoping for good TFSA rates from EQ as I cashed in three late this year with money sitting in HISA. I was going to put those funds while in waiting in Canadian Tire once I get my account opened. Currently though they are in Tangerine at 1.6%.sf-smile  

Yeah! Bring on the TFSA GICs, I have a boat load to contribute in January.sf-smile

November 26, 2020
3:42 pm
Loonie
Member
Members
Forum Posts: 9212
Member Since:
October 21, 2013
sp_UserOfflineSmall Offline

I have solved the sign-in problem.
It turned out that my computer kept using a cached URL which was linked to the "Scheduled maintenance" page even when I manually typed in the address, and was not allowing me a fresh start.

Thanks to those who let me know it was working for them.

November 26, 2020
6:41 pm
Alexandra
British Columbia
Member
Members
Forum Posts: 458
Member Since:
September 24, 2019
sp_UserOfflineSmall Offline

Hi Loonie, I thought it must be something like that. Glad to hear you got it fixed!!

November 26, 2020
8:46 pm
smihaila
Member
Members
Forum Posts: 8
Member Since:
March 15, 2020
sp_UserOfflineSmall Offline

Loonie said
I have solved the sign-in problem.
It turned out that my computer kept using a cached URL which was linked to the "Scheduled maintenance" page even when I manually typed in the address, and was not allowing me a fresh start.

Thanks to those who let me know it was working for them.  

Whenever you get into stale / apparently cached page issues, Ctrl + R is your friend.

November 26, 2020
9:53 pm
Loonie
Member
Members
Forum Posts: 9212
Member Since:
October 21, 2013
sp_UserOfflineSmall Offline

Thanks for the tip. Now all I have to do is remember it!

November 27, 2020
12:08 pm
Dean
Valhalla Mountains, British Columbia
Member
Members
Forum Posts: 1894
Member Since:
January 12, 2019
sp_UserOfflineSmall Offline

Alexandra said

EQ really did have great rates. I have the max with them (CDIC) for unregistered GIC's. I have a 5yr @3.5%, two 3yrs at 3.30% & 3.0% and a small 3 month one at 1.7%. As I have said before, I take annual payments rather than letting the interest compound.

I too am hoping for good TFSA rates from EQ as I cashed in three late this year with money sitting in HISA. I was going to put those funds while in waiting in Canadian Tire once I get my account opened. Currently though they are in Tangerine at 1.6%.sf-smile  

Sadly, the present EQ GIC rates are but a shadow of what they used to be. And worse yet, they're now near the bottom of the list :

When EQ's TFSAs & RSPs are finally up & running (sometime in December❓), their registered rates are likely to be the same as their non-registered rates ... so I'll probably Pass.

Time will tell.

    Dean

.

smihaila said

Whenever you get into stale / apparently cached page issues, Ctrl + R is your friend.  

You've got my curiosity, Smihaila. sf-smile

What exactly does the keyboard command Ctrl+R do ❓

Thanks,

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

November 27, 2020
12:40 pm
smihaila
Member
Members
Forum Posts: 8
Member Since:
March 15, 2020
sp_UserOfflineSmall Offline

Re: Ctrl+R: In most web browsers, what it does, is a harder form of page refresh or reload. So, it makes a page's local cache invalidate ("cache eviction") in a stronger / more definitive way. Web developers mostly use it religiously, when they need to test changes (local or at server) in their app.

November 27, 2020
7:10 pm
smayer97
Member
Members
Forum Posts: 768
Member Since:
September 29, 2017
sp_UserOfflineSmall Offline

smihaila said

Whenever you get into stale / apparently cached page issues, Ctrl + R is your friend.  

smihaila said
Re: Ctrl+R: In most web browsers, what it does, is a harder form of page refresh or reload. So, it makes a page's local cache invalidate ("cache eviction") in a stronger / more definitive way. Web developers mostly use it religiously, when they need to test changes (local or at server) in their app.  

Sorry but that is incorrect info....

CTRL-R forces a reload FROM CACHE, NOT the web server....
To force a refresh to by-pass your cache, you have to click CTRL-SHIFT-R. That forces the browser to fetch fresh page info from the web server rather than your cache.

On a Mac, replace CTRL with CMD.

Alternative mouse and keyboard triggers for the same thing, read this:
https://www.howtogeek.com/672607/how-to-hard-refresh-your-web-browser-to-bypass-your-cache/

e.g. press and hold SHIFT key while clicking the Reload icon on your browser toolbar.

November 27, 2020
8:02 pm
smihaila
Member
Members
Forum Posts: 8
Member Since:
March 15, 2020
sp_UserOfflineSmall Offline

While the Ctrl+Shit+R may be stronger than Ctrl+R, your statement that the latter is just a reload from the (local) cache, is not entirely correct. Because it still forces the web browser to re-evaluate the cache expire policies that may be defined both locally (via client-side HTML DOM directives) and on the server side (via HTTP 304 response codes).

See these for a more complete explanation:
https://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache
https://www.ghacks.net/2018/01/24/google-chrome-hard-reload-vs-normal-reload/

The 2nd url above states: "Google Chrome uses the cache of the browser in this case but will validate the cached files during page load to make sure only resources that the server returns a 304 not modified response for are loaded from cache."

In practice, I can say that Ctrl+R has served me well. Maybe more "stubborn" web content can only be refreshed with the "hard reload" aka Ctrl+Shift+R, but the very fact that one had to do that, would be indicative of really ill-designed web applications (accidentally or on purpose - just to survive cache policies in a rather extreme way).

November 27, 2020
8:38 pm
AltaRed
BC Interior
Member
Members
Forum Posts: 2785
Member Since:
October 27, 2013
sp_UserOnlineSmall Online

I won't remember either one of them by morning, so it is a moot point for me anyway.sf-laugh

November 27, 2020
8:57 pm
smayer97
Member
Members
Forum Posts: 768
Member Since:
September 29, 2017
sp_UserOfflineSmall Offline

@smihaila You are trying to get into some of the technicalities and I do not disagree with what you are saying BUT it is an inaccurate picture.

CTRL-R/CMD-R is the SAME as clicking the RELOAD icon on the browser toolbar, by default, located right beside the Left/Right arrows to browse backward/forward a page. It is the same as pressing F5 (Windows and Mac alike). And yes, loading from cache is ALWAYS re-evaluated... browsers use cache ONLY when it is deemed appropriate.

The ONLY way to force the browser to NOT use cache AT all is to use CTRL-SHIFT-R/CTRL-CMD-R.

For anyone who cannot remember this, try only remembering to press and hold the SHIFT key while clicking the RELOAD icon.

And even then, sometimes the only way to some a problem is to actually ERASE ALL CACHE because the cache files become corrupted (that is what is mentioned in the second article but there are other ways to clear all the cache).

November 27, 2020
9:30 pm
smihaila
Member
Members
Forum Posts: 8
Member Since:
March 15, 2020
sp_UserOfflineSmall Offline

smayer97 said
CTRL-R/CMD-R is the SAME as clicking the RELOAD icon on the browser toolbar, by default, located right beside the Left/Right arrows to browse backward/forward a page. It is the same as pressing F5 (Windows and Mac alike).

Yes, and wouldn't the OP's problem have been solved with such type of page refresh?

smayer97 said And yes, loading from cache is ALWAYS re-evaluated... browsers use cache ONLY when it is deemed appropriate.

You seem to be getting into "semantics" now. A "loading from the cache" is actually triggering also the cache expiry policies to be evaluated, and in more cases than not, the cache itself gets invalidated, through a reload from the server. Unless there is an unusual fine tune / non-mainstream setting in the web browser to override such decision, or the server side leverages a super-lazy / aggressive caching policy, the net effect of such operation is a reload from the server.

Please tell me how the OP's original problem wouldn't have been solved with Ctrl+R or hitting the "Refresh" button in the web browser, especially when the page in question is especially something generated dynamically by the secure.eqbank.ca web application (thru say, the use of a Model-View-Controller, dynamic page technology app on the server side).

smayer97 said
The ONLY way to force the browser to NOT use cache AT all is to use CTRL-SHIFT-R/CTRL-CMD-R.

BOLLOCKS! You can't tell a web browser what to do. There is absolutely no guarantee that the web browser may not decide to employ some other strange cache policy. And even if it doesn't, the server side, or for that matter, HTTP proxy servers or other infrastructure intermediary servers, may still decide to cache in-transit.

And actually, Ctrl+Shift+R is an UN-documented feature, which not all web browsers are supporting, or if they do, are not mandated to respect 100% (it's actually a more recent feature).

The only way to guarantee a true reload on the browser / client side, is to physically go into the local file system and erase all the temp files that a web browser uses. Manually or more conveniently via an app like CCleaner. Plus of course, restarting the web browser itself, to get rid also of any RAM/in-memory cached data.

And again, if a web app / page cannot refresh itself properly via a simple (and less stressful on servers and even on the web browser) Ctrl+R, then there are more seriously wrong matters at play with such app.

P.S. Regarding your assertion that "loading from cache is ALWAYS re-evaluated... browsers use cache ONLY when it is deemed appropriate."

You don't know what you're talking about. That statement of yours is not always true. There are many cache policies and fine / internal settings that one can mess with in a web browser. Not to mention "non-mainstream" (non-NSA, non-CIA) web browsers or web browser "forks", such as Pale Moon (a firefox fork), Brave, or Vivaldi (a chrome/Blink fork). Which have all sorts of custom, fine-grained policies that one can set, including the caching of web pages (i.e. overriding http server policies and setting a cache TTL value to something very high like a day or a month).

November 27, 2020
10:18 pm
smayer97
Member
Members
Forum Posts: 768
Member Since:
September 29, 2017
sp_UserOfflineSmall Offline

@smihaila WOW... And you say "*I* seem to be getting into "semantics" now."?!

I was trying to keep it VERY simple, given the audience and the nature of THIS forum, while pointing out that CTRL-R does NOT perform a hard refresh as initially explained. Keep in mind that this is NOT a technical forum about browsers, so not sure what bone you are trying to pick.

You are bringing up a lot of unnecessary technical details. Bottom line is that the context is what the average user can do locally about cache... there are only 3 choices...

- Click the Reload button or press CTRL-R or F5 - Reload from cache
- Shift-Click the Reload button or press CTRL-SHIFT-R or SHIFT-F5 - Ignore/override local cache and reload from server (as best as possible, other mechanisms/rules nothwithstanding).
- Delete local cache files (using 'Clear Recent History' or 'Clear Browser Data' features of browsers; be sure to select ALL data; other more technical ways also possible)

K.I.S.S. and don't lose site of your audience.

(P.S. if someone is delving into non-mainstream browsers, they are far beyond the need of the above instructions).

November 28, 2020
5:57 am
Bill
Member
Members
Forum Posts: 3888
Member Since:
September 11, 2013
sp_UserOfflineSmall Offline

My desktop uses Outlook, as far as I know it's set to clear out everything (whatever that means) whenever I close it, never had any such problems.

December 8, 2020
7:00 am
hwyc
GTA
Member
Members
Forum Posts: 1160
Member Since:
September 30, 2017
sp_UserOfflineSmall Offline

Really not sure I should post here.
... I think the topic is proper but there is already so many off topic entries.
Nevertheless ...

Dormant Accounts were mentioned in both registered accounts agreements

    EQ Bank RSP Savings Account Agreement
    EQ Bank TFSA Savings Account Agreement

An account will be considered dormant if there has been no activity for a 24-month period. Accounts that are dormant for 10 years will be closed and the balance transferred to the Bank of Canada.

Is this the general practice for RRSP accounts ? What if the person got no contribution room for over 10 years?

With such terms, I won't consider a spousal account with EQ even if they offer them.

No permission to create posts

Please write your comments in the forum.