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Managing externally linked accounts - can now unlink account through Web site
April 1, 2021
5:33 pm
Alexandre
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It is now possible to unlink external account through EQ Bank web site. I don't know when this has changed, but must have been recently.

Before, to unlink external account one had to phone EQ, which is silly. Last time I unlinked account was in January 2021, and I still had to call.

Today, I found and tried an option to unlink external account through Web page, and it worked seamlessly.

This is nice improvement, as I was close to hitting their 10 external accounts limit, with few listed that I am no longer using. Hated to call EQ for that, but now can do external account management online.

April 2, 2021
3:31 am
davidgeorge
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Good to know that we can unlink external accounts through EQ online banking.

I don't like to link an external account using EQ online banking which requires log into the external account online banking from EQ account. What is the other way to link an external account?

April 2, 2021
5:56 am
Alexandre
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davidgeorge said
I don't like to link an external account using EQ online banking which requires log into the external account online banking from EQ account. What is the other way to link an external account?  

EQ Bank still offers an option to manually enter external account information. On their page that lists other banks to login to link external account, scroll down to the bottom and you'll see this:

Not seeing your bank?
No problem, simply provide the transit, institution, and account numbers. Two small deposits will be made into your other account. You'll then need to verify the link by entering the two deposit amounts in the "Manage externally linked accounts" section under Transfers menu.

It works, I just linked Neo Financial that way.

April 2, 2021
9:56 am
davidgeorge
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Alexandre said

EQ Bank still offers an option to manually enter external account information. On their page that lists other banks to login to link external account, scroll down to the bottom and you'll see this:

Not seeing your bank?
No problem, simply provide the transit, institution, and account numbers. Two small deposits will be made into your other account. You'll then need to verify the link by entering the two deposit amounts in the "Manage externally linked accounts" section under Transfers menu.

It works, I just linked Neo Financial that way.  

Thanks. I tried, but was not allowed to enter my CIBC transit, institution and account numbers, i.e. was still forced to sign into the external account online banking through EQ to link, so I gave up.

Link-account.JPG

April 2, 2021
10:21 am
rhvic
Victoria, BC
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Alexandre said

EQ Bank still offers an option to manually enter external account information. On their page that lists other banks to login to link external account, scroll down to the bottom and you'll see this:

Not seeing your bank?
No problem, simply provide the transit, institution, and account numbers. Two small deposits will be made into your other account. You'll then need to verify the link by entering the two deposit amounts in the "Manage externally linked accounts" section under Transfers menu.

It works, I just linked Neo Financial that way.  

This does not work for me either. As soon as I enter the RBC institution code of 003, the system insists that I log into my RBC account to make the connection. It will not allow me to manually input transit and account numbers.

EQ claims they do not keep the log-in info...right!! Not sure I trust that at all.

April 2, 2021
10:28 am
Londonguy
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rhvic said

This does not work for me either. As soon as I enter the RBC institution code of 003, the system insists that I log into my RBC account to make the connection. It will not allow me to manually input transit and account numbers.

EQ claims they do not keep the log-in info...right!! Not sure I trust that at all.  

Welcome to the club. You can pick up the same discussion here --

https://www.highinterestsavings.ca/forum/gic/best-easiest-online-hisa-registration-process/page-2/#p61021

April 2, 2021
12:27 pm
Alexandre
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rhvic said

This does not work for me either. As soon as I enter the RBC institution code of 003, the system insists that I log into my RBC account to make the connection.

EQ claims they do not keep the log-in info...right!! Not sure I trust that at all.  

You shouldn't. If you have to link external account, and can only do it by providing login credentials, the right way to deal with that would be to change your external account password to something else immediately after account is linked successfully.

If you are very serious about security, you should also create account name alias, if bank allows it, before linking your external account, use it as login name during linking the account, delete that alias immediately after.

By doing that, third party will have neither your up to date login name nor password.

April 2, 2021
12:44 pm
Norman1
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It would be better if EQ Bank didn't force clients to use Flinks to link external accounts from those 15 Canadian financial institutions.

There no reason the microdeposit or printed cheque methods can't be used with those 15 financial institutions now as they used to be.

April 2, 2021
1:14 pm
smayer97
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@Peter I strongly recommend that this thread be kept to the issue of UNLINKING external accounts at EQ and updating the title to reflect that, and moving all comments relating to the NEW procedure for LINKING accounts to the already existing thread here:
https://www.highinterestsavings.ca/forum/eq-bank/new-procedures-for-verifying-identity-with-eq-bank

April 2, 2021
1:15 pm
smayer97
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Norman1 said
It would be better if EQ Bank didn't force clients to use Flinks to link external accounts from those 15 Canadian financial institutions.

There no reason the microdeposit or printed cheque methods can't be used with those 15 financial institutions now as they used to be.  

Unfortunately that no longer seems to be the case. See my reply here:
https://www.highinterestsavings.ca/forum/eq-bank/new-procedures-for-verifying-identity-with-eq-bank/page-2/#p61280

Please write your comments in the forum.