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International Money Transfer
July 7, 2021
10:17 am
frugal lady
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Has anyone else tried to do an international money transfer online with EQ or with their mobile app? Have you been successful?
I have tried numerous times online and it doesn't work. I have contacted EQ and all they say is to clear cache, history, etc. which I have done.
I have tried with Edge, Chrome and Firefox and no luck
I tried with EQ mobile app - no luck - trying to transfer from my US bank account with EQ to a US bank account recipient. Get a message that I need to change currency.
Prior to opening US bank account I confirmed with EQ that I could transfer from US account to US direct, avoiding the conversion from Can $$ to us$$

July 7, 2021
10:46 am
Norman1
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Are you sure about that? How would EQ Bank and Wise make any money from transferring US$ from a US$ EQ Bank account to a US$ bank account in the US with no currency conversion?

July 7, 2021
1:21 pm
frugal lady
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Well I am sure that EQ told me I could transfer $US from EQ account to US$ account in the US account direct (ie no conversion).
Wise still charges a fee to do so with no conversion.

July 8, 2021
7:28 am
Norman1
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Wise's site suggests that one can only send US$ from a bank account in the US. The US$ can come from "Bank debit (ACH)" or "Wire transfer". ACH is the US clearing system. Payments Canada USBE system is the US$ item clearing system here in Canada.

Maybe EQ Bank has a special arrangement where it wires any US$ to be sent to Wise.

It is odd that both EQ Bank's web site and mobile app refuse the US$-to-US$ transfer request if that is supposed to be supported.

July 8, 2021
3:28 pm
James2
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The EQ website also says you can do so. One of the US Dollar Account FAQ is as follows: “What transactions can I make with my EQ Bank US Dollar Account?” Included as one of the options is: “You can also transfer funds between your EQ Bank US Dollar Account and a US dollar account held in the United States or another country, by utilizing our International Money Transfer service, powered by Wise.”

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