EQ log-in problems | Page 2 | EQ Bank | Discussion forum

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

No permission to create posts
sp_Feed Topic RSS sp_TopicIcon
EQ log-in problems
May 12, 2025
10:43 am
maGIC
Member
Members
Forum Posts: 74
Member Since:
October 7, 2018
sp_UserOfflineSmall Offline

Can anyone log in today from a desktop? I can get in from an android and an iPad. I have been getting the difficulties page for about a week. Retried numerous times and still no luck.

May 12, 2025
10:47 am
Peter
Admin
Forum Posts: 1464
Member Since:
May 15, 2007
sp_UserOfflineSmall Offline

No problems here on desktop. As a general practice nowadays, I always log in via an incognito or private window.

May 12, 2025
10:49 am
Dean
Valhalla Mountains, British Columbia
Member
Members
Forum Posts: 2300
Member Since:
January 12, 2019
sp_UserOfflineSmall Offline

.
I logged into my EQ accounts earlier this AM (using my Desktop & Chrome),
with 'No Problemos'.

Actually ... I can't remember ever having a problem logging into my EQ accounts.

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

May 12, 2025
10:51 am
cgouimet
Member
Members
Forum Posts: 1617
Member Since:
February 7, 2019
sp_UserOfflineSmall Offline

maGIC said
Can anyone log in today from a desktop? I can get in from an android and an iPad. I have been getting the difficulties page for about a week. Retried numerous times and still no luck.  

OK on Windows Desktop. OK on Android Tablet, eventually - very slow completing ...

CGO
May 12, 2025
12:45 pm
JohnnyCash
Member
Members
Forum Posts: 411
Member Since:
April 21, 2022
sp_UserOfflineSmall Offline

I had a similar experience awhile back, couldn't log in on the desktop but could on mobile. Turns out my account was locked and it needed to be unlocked and reset. Yes, I told them what I just wrote as they were apologizing while unlocking my account.

May 12, 2025
3:01 pm
Norman1
Member
Members
Forum Posts: 7545
Member Since:
April 6, 2013
sp_UserOfflineSmall Offline

The EQ Bank online banking site has challenges in telling the difference between a site outage and a locked out account.

May 12, 2025
5:00 pm
rk
Member
Members
Forum Posts: 121
Member Since:
February 6, 2019
sp_UserOfflineSmall Offline

maGIC said
Can anyone log in today from a desktop? I can get in from an android and an iPad. I have been getting the difficulties page for about a week. Retried numerous times and still no luck.  

No problem today. I successfully logged in, in the morning and a few minutes ago. Having said that, once in a while I do get the 'difficulties page'.

May 12, 2025
5:14 pm
maGIC
Member
Members
Forum Posts: 74
Member Since:
October 7, 2018
sp_UserOfflineSmall Offline

Thanks everyone …what a great group. I will give them a call. I signed up for a Meridian account and was unable to link EQ. That is likely why I am locked out on my desktop. Strange that I am not locked out on iPad or android. I have since successfully linked to EQ from Meridian using the secure message form instead of their third party auto connection method.

May 12, 2025
5:37 pm
maGIC
Member
Members
Forum Posts: 74
Member Since:
October 7, 2018
sp_UserOfflineSmall Offline

I called EQ and yes my desktop was locked out. Because I use the fingerprint method on iPad and android, I was still able to login on those devices.
The attempts to link through Meridian’s auto connect was the cause of me getting locked out.
Thanks all…again

May 13, 2025
10:13 am
everhopeful
Member
Members
Forum Posts: 233
Member Since:
September 28, 2023
sp_UserOfflineSmall Offline

I get the odd issue logging in with them the last few months, but it has been quite seldom.

The bigger issue I am having (the last few weeks especially) is it will log me out and show me the Stepped out? timeout page while I am actively making transactions (sometimes within 10 seconds of the last click) ... anyone else experiencing this?

May 13, 2025
11:36 am
Dean
Valhalla Mountains, British Columbia
Member
Members
Forum Posts: 2300
Member Since:
January 12, 2019
sp_UserOfflineSmall Offline

.
No , Everhopeful ... not I. Also see Post #23, above.

It's perplexing that some people seem to have a myriad of problems @ EQ Bank, while others (like myself) have none.

What gives ?!

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

May 14, 2025
9:41 am
dangga00
Member
Members
Forum Posts: 7
Member Since:
February 19, 2015
sp_UserOfflineSmall Offline

I agree with this assessment, "It's perplexing that some people seem to have a myriad of problems @ EQ Bank, while others (like myself) have none."
I, for one, have been having non-stop login and transfer issues since I joined EQ in Nov 2024.
Never had issues with CIBC, Tangerine, RBC, TD, Wise etc previously.

From another forum, I see some EQ users saying, "No issues for me." and some saying, "Daily issues for me."

May 14, 2025
9:54 am
AltaRed
BC Interior
Member
Members
Forum Posts: 3365
Member Since:
October 27, 2013
sp_UserOfflineSmall Offline

No issues for me but I only login 1-2 times per month.

Unless one has business accounts at EQ (if they have such a thing), why would one login daily (assuming 'daily issues' really means daily)?

May 15, 2025
1:02 pm
Dean
Valhalla Mountains, British Columbia
Member
Members
Forum Posts: 2300
Member Since:
January 12, 2019
sp_UserOfflineSmall Offline

.
I'm kinda in the Middle on that subject, AltaRed . . .

As a practice, I usually log into all my accounts at least once a week ... if for no other reason, to keep an Eye-On-Things and make sure there's No Surprises.

When it comes to Moolah, ya just Can't be too careful ❗

My Two Centavos,

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

No permission to create posts

Please write your comments in the forum.