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Statement Fee $2.00
January 1, 2020
9:32 am
davidgeorge
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For the first time, I was charged $2.00 statement fee for the regular savings account. Did DUCA make some fee changes to take $2.00 statement fee?

January 1, 2020
10:23 am
Nehpets
Ontario
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davidgeorge said
For the first time, I was charged $2.00 statement fee for the regular savings account. ...

Checked my own account(s) and have no statement charge(s).

Are you requesting printed statements? Is this for an Earn More acount or for your Park account?

On the DUCA fees page online statements are free, but paper statements are $2.00 per month (Additional Fees)

Stephen

January 1, 2020
12:48 pm
davidgeorge
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Nehpets said

davidgeorge said
For the first time, I was charged $2.00 statement fee for the regular savings account. ...

Checked my own account(s) and have no statement charge(s).

Are you requesting printed statements? Is this for an Earn More acount or for your Park account?

On the DUCA fees page online statements are free, but paper statements are $2.00 per month (Additional Fees)

Stephen  

Thanks. I didn't request printed statements. This is not for an Earn More account or for Park account, but for a regular saving account. I will call them tomorrow.

January 1, 2020
11:44 pm
Loonie
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I have seen that $2 fee sometimes. It is normally rescinded on another line.
DUCA has some unique practices. I find their way of handling the annual profit sharing impossible to follow.

January 2, 2020
5:58 am
davidgeorge
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Called DUCA but still not clear why this happened. DUCA refunded me $2.00.

January 2, 2020
8:46 am
Nehpets
Ontario
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davidgeorge said
Called DUCA but still not clear why this happened. DUCA refunded me $2.00.  

Good for you for being vigilant! Mistakes happen, which is why we need to stay on top and verify all our transactions and accounts.

Stephen

January 2, 2020
11:51 am
Doug
British Columbia, Canada
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e-Statement fees will become standard on all accounts; no waivers. Even for those without Internet access (the bank and credit union can easily tell this, if you have online or mobile banking), they can refer people to public libraries or other government offices with free public Internet terminals.

Credit unions are joining their banking brethren, with dozens set to impose mandatory e-Statement fees in 2020.

There will be no avoiding this, folks, so embrace it. sf-cool

Part of this is the now unsustainable lettermail function of Canada Post. It will collapse under its own weight within 5-10 years due to the government rescinding plans to eliminate door-to-door delivery or cut back on delivery days while adding hundreds of thousands of new physical addresses to deliver to on rapidly dwindling volume. Canada Post will eventually, and quietly, modernize itself into a pureplay parcel delivery company with unrivaled delivery network scale that UPS and FedEx can only dream of. Postal mail will be obsolete by 2035, I suspect. You'll still be able to send a letter, but it will be trackable as a registered mail item for between $5-10. No more of these untrackable $1.00 items.

Cheers,
Doug

January 2, 2020
4:24 pm
jackie999
Aurora, Ontario
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I've seen that $2 fee here and there on my DUCA a/c's ...if it isn't reversed within the month (which is usually the case) I drop a line to them via the online 'contact us' and it's soon reversed.

January 3, 2020
4:30 pm
LeBronBMT
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Doug said
e-Statement fees will become standard on all accounts; no waivers. Even for those without Internet access (the bank and credit union can easily tell this, if you have online or mobile banking), they can refer people to public libraries or other government offices with free public Internet terminals.

Credit unions are joining their banking brethren, with dozens set to impose mandatory e-Statement fees in 2020.

There will be no avoiding this, folks, so embrace it. sf-cool

The day that happens I will be closing my 'ancillary' bank and credit union accounts.

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