Something wrong with DUCA site? or is it me? | DUCA Credit Union | Discussion forum

There should be an option to view transactions for a selected period. The default is last 15 transactions (i think).

Loonie said
DUCA has changed its online layout.

I can no longer find any quarterly statements at all. It's been like this since yesterday at least.

I also find 3 mysterious "Service charges" of $2.00 each listed in transactions on my Earn More Savings Account. However, I am not sure if these were actually deducted, and I can't imagine what they would have been for. I made no withdrawals that month, just one incoming and 2 internal transfers.

The whole page is very confusing; and of course, I can't access the statements to see what really happened.

All of this occurred in March, but I can't find a statement for December either. The December and September ones used to be there.

Can anyone enlighten me?  

I'm new to DUCA so this may not be exactly correct. When my account was finally available last week, they told me over the phone something like transferring into the "more" acccounts came with a service charge. They suggested I transfer into the base account, the .15% account, and then call them to transfer the funds to the more accounts with no charges.

i logged in , everything is same as always. Downloaded March statement.

Thanks Londonguy. Having just joined DUCA in the past couple of weeks, your info about using the base account for transfers in and out is appreciated.