Is DUCA online banking down? | DUCA Credit Union | Discussion forum

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Feed Topic RSS sp_TopicIcon
Is DUCA online banking down?
August 30, 2020
5:29 am
davidgeorge
Member
Members
Forum Posts: 306
Member Since:
May 20, 2016
sp_UserOfflineSmall Offline

I can't log into my account. duca.JPG

August 30, 2020
6:29 am
JPenterprise
Member
Members
Forum Posts: 48
Member Since:
December 23, 2018
sp_UserOfflineSmall Offline

DUCA upgrade their system few weeks ago. Are you log in with the new member card no. with 16 digits?

August 30, 2020
9:01 am
davidgeorge
Member
Members
Forum Posts: 306
Member Since:
May 20, 2016
sp_UserOfflineSmall Offline

JPenterprise said
DUCA upgrade their system few weeks ago. Are you log in with the new member card no. with 16 digits?  

Thanks. Yes, I tried to log in with the new member card no. and the online line banking is back now.

August 30, 2020
9:38 am
Londonguy
Member
Members
Forum Posts: 535
Member Since:
May 27, 2016
sp_UserOfflineSmall Offline

davidgeorge said

Thanks. Yes, I tried to log in with the new member card no. and the online line banking is back now.  

It wasn't just DUCA. There was a significant regional internet outage earlier this morning -- https://forums.redflagdeals.com/brim-mastercard-no-fee-foreign-exchange-card-2169126/206/#p33041416

August 31, 2020
7:25 am
Nehpets
Ontario
Member
Members
Forum Posts: 985
Member Since:
December 20, 2016
sp_UserOfflineSmall Offline

My online access was blocked on the weekend as well, despite being set up with the updated credentials.

This morning I regained access, but was interrupted by a screen requiring setting up a secondary list of three security questions.

Security questions were previously set up on DUCA, but these were different questions requiring different set of answers.

Tried phoning DUCA CSR to verify that there was no problem with their site, but CSR's are not answering the phone even after a 20 minute wait.

I am hoping DUCA's new and improved banking system doesn't mean they adopted the banking model of the Big Six...sf-frown

Stephen

October 1, 2020
5:02 pm
swcrawl
Member
Members
Forum Posts: 4
Member Since:
October 1, 2020
sp_UserOfflineSmall Offline

I'm having trouble logging in..

anyone else?

October 1, 2020
5:52 pm
smayer97
Member
Members
Forum Posts: 821
Member Since:
September 29, 2017
sp_UserOfflineSmall Offline

No trouble right now.

October 2, 2020
3:38 pm
swcrawl
Member
Members
Forum Posts: 4
Member Since:
October 1, 2020
sp_UserOfflineSmall Offline

thanks

working now for me

Please write your comments in the forum.