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Is DUCA online banking down?
August 30, 2020
5:29 am
davidgeorge
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I can't log into my account. duca.JPG

August 30, 2020
6:29 am
JPenterprise
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DUCA upgrade their system few weeks ago. Are you log in with the new member card no. with 16 digits?

August 30, 2020
9:01 am
davidgeorge
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JPenterprise said
DUCA upgrade their system few weeks ago. Are you log in with the new member card no. with 16 digits?  

Thanks. Yes, I tried to log in with the new member card no. and the online line banking is back now.

August 30, 2020
9:38 am
Londonguy
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davidgeorge said

Thanks. Yes, I tried to log in with the new member card no. and the online line banking is back now.  

It wasn't just DUCA. There was a significant regional internet outage earlier this morning -- https://forums.redflagdeals.com/brim-mastercard-no-fee-foreign-exchange-card-2169126/206/#p33041416

August 31, 2020
7:25 am
Nehpets
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My online access was blocked on the weekend as well, despite being set up with the updated credentials.

This morning I regained access, but was interrupted by a screen requiring setting up a secondary list of three security questions.

Security questions were previously set up on DUCA, but these were different questions requiring different set of answers.

Tried phoning DUCA CSR to verify that there was no problem with their site, but CSR's are not answering the phone even after a 20 minute wait.

I am hoping DUCA's new and improved banking system doesn't mean they adopted the banking model of the Big Six...sf-frown

Stephen

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