Home Trust Preferred Visa Card | Page 11 | Credit card reward programs | Discussion forum

ICYMI -

If I don't use it, I just might missed it

Doug,

ICYMI is just an acronym for "In Case You Missed It".

MiMMV said
I'm still holding onto my HT Preferred Visa. Its roadside assistance program is easily overlooked as a feature afterthought. But it did save me $120 two months ago when that intense cold snap hit out here on Prairies. The one time I turn on my dome light to look for something in the vehicle and then promptly forget to turn it off!

Car was dead. I called HT's 877 number: good CS experience, and the contracted tow truck came within the hour for the boost.  

That 877 number you mentioned.....is it on the back of the credit card or? Can spouse use the service too?

GICinvestor said

That 877 number you mentioned.....is it on the back of the credit card or? Can spouse use the service too?  

GICinvestor, I don't know if your spouse can use this service. Possibly if he/she has a spousal/companion card from HT. Best bet is to make an inquiry with HT's Customer Service (number on the back of your card).

Cheers.

GICinvestor said
Ok I found 3 non Home Trust web sites quoting all different numbers for road side service.

Emergency roadside assistance
You’re protected for up to four emergency roadside service calls per year, 24 hours a day, 7 days a week, anywhere in North America.
An emergency towing service will take you to any garage within a 5 kilometres radius. If you run out of gas, you can have 5 litres delivered to you free of charge. Also included are tire change service, winching, battery boost and lost key lockout assistance.

The number on my brochure that came with my card is 1-877-585-3232.

Has other benefits too.

  

Not anymore, going through my HT VISA statement tonight, I came across this...

fionag11 said
On a recent trip to Scotland (summer 2022) I found I could not use my Home Trust Visa Card. Card readers just wouldn't recognize it. It's too bad because it is my only card with no foreign exchange fee. Don't depend on it for travels abroad.

However it does work in the USA.  

That's unfortunate, but I can confirm it worked for me when I went to Europe (Italy) this past summer. Perhaps the issue is simply systematic and may worthy of giving Home Trust a call.

-bsv- said

moneyhelp said
That's unfortunate, but I can confirm it worked for me when I went to Europe (Italy) this past summer. Perhaps the issue is simply systematic and may worthy of giving Home Trust a call.

Oh, good to know. I am going to Scandinavia and Belgium in May and was thinking to use HT Visa there. Now I should have a backup, though.  

This may be worth noting, I did make a point to call HomeTrust before my trip to inform them of the dates I would be in Italy, I'm guessing the other person didn't, so I'd recommend calling them before your trip with your travel dates.

The last time I went overseas I called RBC, whose card I then had, to inform them and was told it wasn't necessary to tell them any more. I was puzzled about that. Perhaps the idea is that if they see you have booked an expensive flight on your card, they already know? But that wouldn't likely tell them when, where or how long.

I suggest travelling with 3 cards, and keep them in separate but secure places.