

2:35 pm
May 20, 2016

I hope I have the correct thread.
I was wondering if there are any long time BMO US Mastercard customers who may have been told at one time that BMO would waive their annual fee, even if they don't go over the annual $1000 in spending. Essentially, the existing customers who have this card would be grandfathered.
I have been told many times when I visited a BMO branch or even when I called customer service that should I receive the charge, just call it in and get it waived; however, there is nothing documented on file.
As such, I am wondering if anyone was told the same?
Much thanks.
1:14 pm
July 28, 2016

1:31 pm
May 20, 2016

I had the BMO US card since 2006. The annual fee came to be in 2012.
BMO did reimburse me for the $35, this time. However, the CSR manager is looking into their archival records to determine if my account was supposed to be grandfathered. The manager feels that I am not grandfathered, but at my insistence she will look further so I don't have to call back each year to get the fee waived should I not spend more than $1000.
Researching a bit tells me some people were told they are grandfathered while others were told they must cough up the annual fee regardless if they applied for the card long before the annual fee came to be. There definitely is an inconsistency. The annual fee was never an issue in the past as I always had managed to reach the $1000 limit.
11:52 pm
May 20, 2016

Slybanking said
I have the BMO US since 2010, never happened to me that I did not put $1000 on it for a year. That said, BMO could be very accommodation about certain fee if you are a long time client and do your main banking with them. I would not be surprise if they would reimburse you the fee if its the case.
I cancelled my US BMO credit card. I applied for the RBC Signature Black (No fee version) VISA but the entire application and approval process was extremely sketchy including the email (only) correspondence I received from their RBC Affiliate in the USA. I never completed the entire process as they refused to provide proof of who they were and the email included a suspicious header, attachment, from to, and more to verify it wasn't a scam. They wanted me to send them by email a copy of my driver's license et al through an unknown suspicious link. They never sent me a letter or anything.
3:30 am
October 5, 2017

Every year about this time BMO hits me with a US dollar $35 annual fee .
And every year I call in an request they wave the fee .
So far they have never refused me.
If and when the do refuse to wave the fee, I will then cancel the card.
I think its more important to BMO/Mastercard to keep me as a customer and not lose me to the competition.
2:21 pm
May 20, 2016

bhuc said
Every year about this time BMO hits me with a US dollar $35 annual fee .
And every year I call in an request they wave the fee .
So far they have never refused me.
If and when the do refuse to wave the fee, I will then cancel the card.
I think its more important to BMO/Mastercard to keep me as a customer and not lose me to the competition.
Same here. Except the last time, they refused and I asked to be transferred to a supervisor. They were willing to grant me as an exception and they laid it really thick this will be the last time they'll be doing this. I gave them all the usual responses about keeping me as a customer (for more than a quarter of a century) and I was laying it thick on them too.
I was told that the fee would remain as outstanding balance on the card even if I cancelled it (after the annual fee was charged).
At the end they said, if you like, I'll cancel your card. I said, fine. Do it. That was that.
2:58 pm
December 20, 2016

Depending on your relationship with BMO in Canada, a referral to BMO Harris in the U.S. can get you a BMO Harris Cashback Mastercard based in the U.S.
The current offering is:
-
no fee
5% cash back on eligible streaming, cable TV and satellite services
3% cash back on eligible gas and grocery purchases
1% cash back on all other eligible purchases
Welcome Bonus: $200 cash back bonus when you spend $2,000 within 3 months of opening your account
With the appropriate referral, you are provided with all necessary documentation, including the IRS W8-BEN form that identifies you as having foreign status, now required for Canadians to get a U.S. credit card.
Stephen
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