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Coast going national
March 22, 2018
1:44 am
Rick
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Got an update last week with my ballot. Apparently they are in the process of confirming their compliance with the new rules for going national. Looks like a done deal and they are shooting for a fall 2018 launch. Would imagine there will be some sort of promo to accompany the fanfare.

There will be a 180 day transition period when all eligible deposits will be covered fully under provincial rules, then CDIC rules will kick in.

March 22, 2018
4:48 am
JenE
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Good to know Rick, thanks.

March 22, 2018
6:05 pm
Doug
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Rick said
Got an update last week with my ballot. Apparently they are in the process of confirming their compliance with the new rules for going national. Looks like a done deal and they are shooting for a fall 2018 launch. Would imagine there will be some sort of promo to accompany the fanfare.

There will be a 180 day transition period when all eligible deposits will be covered fully under provincial rules, then CDIC rules will kick in.  

Yes, they were originally shooting for January 1st, then April, then June/July, but now it looks like August-October, I would speculate. OSFI's probably a bit too diligent, if you ask me. They are taking far too long in bank approvals.

Saskatchewan's Innovation Credit Union is shooting for a winter/spring 2019 re-incorporation as a federal credit union but, based on Coast Capital Savings' adjusted timeline, I've adjusted that expectation to fall 2019. 🙂

Cheers,
Doug

July 27, 2018
10:28 am
hotmony
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Sask Inn. CU reply to question, can one buy a gic from Ontario?

"You can, what we would have to do is open a new membership and find a Credit Union near you that we could get you to sign documents at."

July 27, 2018
1:01 pm
Nehpets
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Rick said
Got an update last week with my ballot.  

Thanks for the update, Rick!

For those of us who "come from away", as a customer / member, what has been your overall impression / experience in dealing with CC? Should we (Easterners) be on the edge of our seats anticipating their National exposure with potentially attractive promos, backed up by competent and dedicated customer service?

Appreciate any insights!

Stephen

July 27, 2018
5:00 pm
Rick
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I think this thread pretty much sums up my opinion of CC.
https://www.highinterestsavings.ca/forum/coast-capital-savings/arrogance-at-coast-capital-pitt-meadows/

Although I am taking advantage of the 33 month @ 4% promo GIC, I don't use them mostly because their rates are more in line with the big 6. There are better options to get ding-free service that actually pays interest on your savings. I am presuming they will offer promos when they go national, but will still have crappy rates when the promos expire; ala Tang. They're on the Exchange network (for now??) so I do use their ATMs to get my cash out of Motive.

July 28, 2018
6:10 am
Nehpets
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Rick said
I think this thread pretty much sums up my opinion of CC.
https://www.highinterestsavings.ca/forum/coast-capital-savings/arrogance-at-coast-capital-pitt-meadows/
 

That discussion thread provides some valuable insights into how a FI loses sight of customer needs, particularly with customers like most members of this Forum, who have a broader perspective of banking operations across Canada.

Inability to adapt to the evolution in market conditions has left a trail of corporate corpses. Will we see the same in financial institutions that fail to recognize they are no longer the center of their own universe, that there are alternatives out there thanks to the internet?

Stephen

July 28, 2018
7:24 am
Top It Up
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Everyone has their own experiences but for me, as a POA who assumed control of a senior's accounts, Coast Capital couldn't have been more helpful, whether on the telephone or in-person at the Richmond Centre branch. Right from when I exercised the POA, consolidating accounts from other FIs, through to wrapping up the estate for that individual ... it was absolutely smooth sailing over the 6 or 7 years.

And, on the other side of that same coin, the CIBC branch at Garden City and Blundell couldn't have been more useless throughout that same period of time.

October 30, 2018
3:52 pm
Doug
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Well, finally, we have a "go live" date on Coast Capital Savings' re-incorporation as a federal credit union. And, it's going to happen quite quickly.

Coast Capital Savings has just announced today, via press release, that effective this Thursday, November 1st, 2018, they will officially be re-incorporated as a federal credit union under the previously announced new legal name, Coast Capital Savings Federal Credit Union. Transitional CDIC insurance kicks for the next 180 days, inclusive, on pre-existing deposits prior to the "go live" date while normal CDIC insurance limits would be applicable to deposits from new customers. sf-cool

They've already got a fully online new member onboarding system, so you are all free to become members if you wish as of Thursday. sf-cool

Separately, they recently announced that Calvin MacInnis had been named Coast's new President & CEO effective Oct. 1st, 2018, succeeding Interim President & CEO Bruce Schouten, who previously worked for OSFI and who has now returned to his previous role of Chief Risk Officer for the soon-to-be federal credit union. It hasn't been announced whether Helen Blackburn, who previously headed up Central 1 Credit Union, will return to her previous Chief Strategy Officer role with the credit union after having served as Interim Chief Risk Officer while Bruce handled other duties. Interestingly, Calvin was most recently the President of TD Direct Investing in Canada and, prior to that, headed up Qtrade, which is Coast's discount brokerage partner.

Cheers,
Doug

October 30, 2018
7:55 pm
hotmony
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Welcome
Coast any deals? before was 4% 1yr
B.C. unlimited deposit insurance like Vancity?

October 30, 2018
9:46 pm
Rick
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Good luck to them I guess. They couldn't meet my needs as my local, everyday FI. You can only link/transfer funds to other CC members, though you can provide them with all the links and passwords for all your other online accounts so they can help you track them with their Money Manager. Customer service is rigid and can be outright rude. Can't push money out to other FI's, HISA is .8%, GIC's are certainly nothing to get excited about;
Long Term 1-Year Term Deposit 1.500%
Long Term 15-Month Term Deposit 1.600%
Long Term 18-Month Term Deposit 1.500%
Long Term 2-Year Term Deposit 1.650%
Long Term 3-Year Term Deposit 1.800%
Long Term 4-Year Term Deposit 2.000%
Long Term 5-Year Term Deposit 2.250%
Online services are limited compared to other CU's so not sure what they are trying to do. Be the first national brick and mortar CU?
Only things they have going for them is the they sometimes have irresistible offers with weird terms (Sorry Hotmony...couldn't see anything currently) and maybe some small business and investment tools some people might be interested in.
Might be interesting to keep an eye on them and see what they do.

October 30, 2018
11:42 pm
Doug
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hotmony said
Welcome
Coast any deals? before was 4% 1yr
B.C. unlimited deposit insurance like Vancity?  

No, deposits will be insured by CDIC now. Transitional CDIC insurance means that CDIC insures pre-existing deposits for 180 days inclusive of the "go live" or effective date (Nov. 1st, 2018) under the previous provincial deposit insurance regime; however, deposits from new clients, and possibly new deposits from existing clients, are insured at standard CDIC maximums. However, Coast did an analysis and fully 95-97% of their depositors were unaffected by the change from CUDIC in B.C. to CDIC. sf-cool

Cheers,
Doug

October 31, 2018
6:21 am
semi-retired
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Took a quick look at their website.Saw a 200$ promo for opening a no-fee checking account.Sounded great till reading conditions.Must be a BC resident.As stated above ,rates for GIC's are nothing to get excited about.

October 31, 2018
7:03 am
NorthernRaven
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If they aren't officially reincorporated until Nov 1, then they are still under the provincial regulator as to membership. And there may be no compelling reason for them to change that on day 1 of their federal life, although they very well might.

October 31, 2018
1:15 pm
AltaRed
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Not directly on-topic, but do we know which CUs are national? This list currently only has one... http://www.cdic.ca/en/about-di.....fault.aspx

November 1, 2018
7:41 pm
Doug
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semi-retired said
Took a quick look at their website.Saw a 200$ promo for opening a no-fee checking account.Sounded great till reading conditions.Must be a BC resident.As stated above ,rates for GIC's are nothing to get excited about.  

NorthernRaven said
If they aren't officially reincorporated until Nov 1, then they are still under the provincial regulator as to membership. And there may be no compelling reason for them to change that on day 1 of their federal life, although they very well might.  

NorthernRaven, you are both correct and incorrect. On the first point, you're right that they don't "go live" as a national credit union until Nov. 1st (today). On the second point, though, B.C.'s Financial Institutions Commission and Credit Union Deposit Insurance Corporation now have absolutely no oversight whatsoever of Coast Capital Savings Federal Credit Union. B.C. residency is no longer a requirement for them. Central 1 Credit Union will still serve as their group clearing institution and back-office payments and technology provider, but that's the extent of their involvement.

Cheers,
Doug

November 1, 2018
7:45 pm
Doug
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They're now updated.

2018-11-01_19-43-37.png

Everybody's "go live" date is getting pushed back roughly 12-18 months. Innovation Credit Union in Saskatchewan has had its members pass the required motions to re-incorporate federally and they had planned to "go live" in early 2019 so I expect them to be a federal credit union by late 2019 or early 2020 now.

Also up is Meridian Credit Union's long-delayed incorporation of a federal bank subsidiary. They'll still be regulated provincially and can accept out of province residents (Ontario regulator permits this, but DUCA just opted to change its residency requirements internally), but they want to have a wholly-owned subsidiary (an approach that doesn't make as much sense to me - separate regular, separate capital adequacy requirements, more "red tape," more overhead, etc. - they should've just re-incorporated federally; maybe they're thinking of modifying their proposal, I'm not sure).

Another Saskatchewan credit union, Conexus Credit Union, was rumoured to be eyeing such a move, as was an Alberta credit union, but whether it'll be Servus or Connect First, I'm not sure. sf-cool

Cheers,
Doug

November 4, 2018
9:11 am
Loonie
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I read through some of their website, and it is very clear that they have no intention of rushing into the national market. We will have to bide our time.
Still not open to Quebec apparently. https://open.coastcapitalsavings.com/en/Home/Index/1

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