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September 25, 2025
1:49 pm
mmlt
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Forum Posts: 179
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February 4, 2017
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I've found their alerts always unreliable but lately they have quit altogether. This includes email and sms. And no human to complain to.

September 25, 2025
2:19 pm
savemoresaveoften
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March 30, 2017
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both my SMS and email come thru just fine.
you may want to log in and check ur settings ?

September 29, 2025
7:53 pm
mmlt
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After a lengthy wait, I was able to talk to a human. The rep was able to restart sms alerts. Thankfully, I don't rely on cibc emails for due payments.

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