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Online Banking Down?
January 5, 2024
7:05 am
DavidSan
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I have not been able to log in online since early morning of Jan 5, 2024. Just tried again at 10 am and still the same issue.

After entering my credentials, the page will crash. Is anyone else experiencing this issue

January 5, 2024
7:13 am
maGIC
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I am in at 10:08 AM EST. Sounds like perhaps you hit a scam site or it was down and just came up. You might want to change your password.

January 5, 2024
7:22 am
DavidSan
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maGIC said
I am in at 10:08 AM EST. Sounds like perhaps you hit a scam site or it was down and just came up. You might want to change your password.  

Thanks for your concern. I tried it from mobile browser and logged in successfully. Desktop version still not working. I think its something wrong in my desktop Chrome browser settings

January 5, 2024
7:51 am
savemoresaveoften
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u have VPN ? think they block it.

Was able to get it 10mins ago no issues

January 5, 2024
8:15 am
gicjunkie
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savemoresaveoften said
u have VPN ? think they block it.

Was able to get it 10mins ago no issues  

Yeah, those security minded VPNs sure prevent access to a lot of sites. Couldn't even access Best Buy with it on. The banks are usually quite sensitive to these programmes.

January 5, 2024
8:32 am
DavidSan
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savemoresaveoften said
u have VPN ? think they block it.

Was able to get it 10mins ago no issues  

I disabled my VPN and still couldn't log in. It might be some security software on my work laptop blocking it however im able to log in to other banking sites

January 5, 2024
3:53 pm
TINAisOver
The Six
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DavidSan said

I disabled my VPN and still couldn't log in. It might be some security software on my work laptop blocking it however im able to log in to other banking sites  

I would try some basic things .

1 . A cold reboot . (assuming you have not performed a true cold boot) This may sound like its a shot in the dark , I assure you this is the first thing anyone should do before going into the deep end of troubleshooting problems.

2. Are you using incognito mode? This may cause cookie blocking that could interfere with access . You can allow cookies for that specific access, if this is the case.

3 . Disable your security / firewall temporarily . Then attempt to use chrome

4 . Try another browser. Use MS Edge , its already installed and ready to go on a windows system. If not using windows , install a browser. I would go with Firefox.

5. Clear your browsing history. (note: you will lose preset data like login names / accounts and auto login into email like setups. you would just have to re input those fields . I personally do this often.

These steps should be able to isolate where the trouble is.

As for the system being your work laptop , its most likely locked down and you may not be able to accomplish all of the above.

Trader first, Saver second

January 9, 2024
1:13 pm
DavidSan
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TINAisOver said

I would try some basic things .

1 . A cold reboot . (assuming you have not performed a true cold boot) This may sound like its a shot in the dark , I assure you this is the first thing anyone should do before going into the deep end of troubleshooting problems.

2. Are you using incognito mode? This may cause cookie blocking that could interfere with access . You can allow cookies for that specific access, if this is the case.

3 . Disable your security / firewall temporarily . Then attempt to use chrome

4 . Try another browser. Use MS Edge , its already installed and ready to go on a windows system. If not using windows , install a browser. I would go with Firefox.

5. Clear your browsing history. (note: you will lose preset data like login names / accounts and auto login into email like setups. you would just have to re input those fields . I personally do this often.

These steps should be able to isolate where the trouble is.

As for the system being your work laptop , its most likely locked down and you may not be able to accomplish all of the above.  

Thanks for the steps. Not sure what happened before but now I am able to log in with my VPN on

January 10, 2024
3:13 am
RetirEd
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Allowing a browser to retain logins, passwords and the like is a major security hole. If you don't have to enter the data, nobody else does either.

RetirEd

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