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CT Bank new website - how do I find my full account number?
September 25, 2021
8:13 am
Lodown
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Seems the new CT bank website does not give access to my full account number. Did I miss something?

September 25, 2021
9:04 am
Bill
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I can't find it either, seems to be gone.

Used to be able to download a monthly statement, that seems to be gone too, anybody else find it?

Whatever you click on takes you to info about the credit card, pretty much the whole site seems to be about the card.

Update: Just called CT, she said statements are coming, migration to new site just happened so will take a while.

September 25, 2021
10:19 am
dougjp
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There is no current rates page (HISA and GIC) that I can find. Clicking 'Products' opens a basically blank page with some pictures of credit cards, none of them that can be clicked, nor can the down arrow. Below that, there are six text 'buttons' which become underlined after mouseover, which means a working link anywhere else in the internet world. Except for CT.

This is not close to being ready for prime time. What was the point of launching this, as it is meaningless and only paints CT in a bad light? sf-yell

" We may never pass this way again " - Seals & Crofts

September 25, 2021
1:16 pm
maGIC
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I set up auto pay from CT account to Triangle MC. I could not find account number, so I called and they advised what my account number is. It takes 6 -8 weeks before auto pay starts, so you still need to pay from another source for a couple of months. I could not find a download button for bank account on new site. Hopefully the site will improve soon.

September 25, 2021
3:02 pm
smayer97
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Yes, sadly account # details are absent from the new site. Fortunately, you can still access the old site, at least for now...get the info from the Direct Deposit request form under Account Services.

September 25, 2021
4:49 pm
dougjp
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smayer97 said
Yes, sadly account # details are absent from the new site. Fortunately, you can still access the old site, at least for now...get the info from the Direct Deposit request form under Account Services.  

I'm using https://www.ctfs.com/content/dash/en/public/login.html as instructed for login. I don't see "Account Services" or anything else, either there or after logging in. I must be in the wrong place?

" We may never pass this way again " - Seals & Crofts

September 25, 2021
5:08 pm
smayer97
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The old login is at http://www.myctfs.com

September 25, 2021
5:40 pm
Lodown
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smayer97 said
The old login is at http://www.myctfs.com  

Thank you! I cannot understand why CT Bank would as customers to use the new site when the old site is still up and is more useful......

....note to self, "It is a store ....dabbling into banking".

September 25, 2021
5:49 pm
Bill
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Thanks, smayer97, that works, can still download a month's transactions plus clearly see client/account number.

Maybe monthly statements are headed out, just wanted by geezers, as long as young folks can see the last few transactions on their phones maybe they're happy - ?

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