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Could Not Purchase a GIC with the New Canadian Tire Bank Account Access
October 23, 2021
8:02 pm
asaveront
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October 23, 2021
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The login of the Canadian Tire Financial Service's http://www.myctfs.com is now automatically redirected to the new Canadian Tire Bank login page http://www.ctfs.com.
On October 20th, I login to my account at the new Candian Tire Bank's http://www.ctfs.com page. I can access my High Interest Savings Account. However, there is no option to purchase a GIC.
I phoned the support line and I was told Canadian Tire Bank Saving Account did not support purchasing a GIC.
I was told to go back to Canadian Tire Financial Service's http://www.myctfs.com page and click on the "GICs" button to apply for a new GIC. I followed that instruction, but in the end of GIC purchase application, it says it will ship me a new welcome package and I need to mail a cheque before the GIC is purchased. This makes no sense! Why shouldn't I be able to purchase a GIC, using funds in my savings account, via online banking?

October 24, 2021
12:05 pm
Doug
British Columbia, Canada
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asaveront said
The login of the Canadian Tire Financial Service's http://www.myctfs.com is now automatically redirected to the new Canadian Tire Bank login page http://www.ctfs.com.
On October 20th, I login to my account at the new Candian Tire Bank's http://www.ctfs.com page. I can access my High Interest Savings Account. However, there is no option to purchase a GIC.
I phoned the support line and I was told Canadian Tire Bank Saving Account did not support purchasing a GIC.
I was told to go back to Canadian Tire Financial Service's http://www.myctfs.com page and click on the "GICs" button to apply for a new GIC. I followed that instruction, but in the end of GIC purchase application, it says it will ship me a new welcome package and I need to mail a cheque before the GIC is purchased. This makes no sense! Why shouldn't I be able to purchase a GIC, using funds in my savings account, via online banking?  

Hrm, it sounds like CTS/CTB (they no longer use the CTFS moniker) launched a new online banking platform, but the new online banking platform doesn't support GIC purchases for existing clients, which, if that's the case, is a complete clusterf*ck, particularly when compounded with the lack of understanding / product knowledge of the CTS/CTB call centre staff. 🙁

No thanks. Soft, leaning hard, avoid on Canadian Tire Bank from me.

Cheers,
Doug

October 24, 2021
3:24 pm
Dean
Valhalla Mountains, British Columbia
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Doug said

. . .

No thanks. Soft, leaning hard, avoid on Canadian Tire Bank from me.

Cheers,
Doug  

Ditto ⬆

CT needs to stick to their tires, tools & frying pans ... they make for a Horrible Bank ❗

My two centavos,

    Dean

sf-cool " Live Long And Prosper " sf-cool

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