Anyone Have Experience With Them? | Page 4 | Alterna Bank | Discussion forum

Ah, okay, thanks, Shawguy. Sorry about that - I guess I thought it was a recent thread, but looking back, it looks like someone recently "bumped" this thread back up to prominence with their reply. I usually try and check the posting dates. Guess I missed this one.

That's what I thought (re: VOID cheques). Though, I do think I spoke with an Alterna rep via social media one time about a year ago and they said they would also accept an e-Statement for supplementary account links (first one needs to be a cheque, I believe), provided it shows the bank name, branch address, your account number, and your name and address. Still, it is, sadly, a manual process.

Cheers,
Doug

hwyc said
Joint account was discussed briefly near the beginning of this thread ~2016.
It's 2019. I like to share my *online* experience opening a High Interest eSavings Account.

I want to open a joint with spouse. None of us has any account with Alterna Bank.

There are 3 steps outlined in the New Account Application -
(1) Getting to Know You (No option to specify joint holder in this step)
(2) Confirm Identity and Deposit (My identity is confirmed by signing onto a bank I currently have account(s). A list of my accounts was also pulled and I have to
authorized one from list for me2me. Note that name on current bank account has to *match exactly* with new account)
(3) Review

After successfully completing the application process, an application number is issued on screen and a verification email is sent.

Then 2 more steps to make it joint

If you would like to make an account joint, after you complete the account opening process please follow these three easy steps:

Have the person that you wish to make the account joint with complete the account opening process as well.
Download and complete the Joint Account Authorization form.
Email the completed form to the address provided at the bottom of the form.

In the end, in addition to the joint I applied, spouse also got her own individual account.  

I think Alterna Bank joint account process as you mentioned is too complex, requiring two separate accounts and a joint account. I recently opened up two Motive Financial joint accounts with my wife ( ChaChing and Savvy Savings ), and although we have 2 separate customer numbers and online logins, we only have one account number for ChaChing and one for Savvy Savings. So when I log in I see the same two accounts as what she would see .

Joey said
I'm wondering why nobody is saying anything about Alterna Bank.
They are offering a no fee chequing account.
They're part of the exchange network as well so that means we can withdraw money at any Exchange ATM surcharge free. They seems decent and I've been looking at opening an account with them for the past week but I'm a little bit skeptical as to why I can't really seem to find any good review or advice.

Anyone with Alterna Bank here in Quebec would recommend this bank?  

I’m in Hull and I’ve been with Alterna for a while now, for me there perfect! I was looking for a full service bank, you know, where I can pay all my bills including city & school taxes in Qc !

Features:

Free e-checking
Free e-savings account, RRSP or RRIF 2,25% interest
Free interact e-transfers
Debit card can be linked to e-savings instead of e checking! (Not like Tangerine)
GIC’s are not the greatest, but I don’t need those
No fee access to funds in many institutions, including all National Bank ATM’s.
CIDC insured
Owned by Alterna Savings (1908), the second largest credit union in Ontario
Over the phone service is great.

Overdraft and coverdraft are two separate things, and coverdraft continues to exist and works exactly as previously mentioned. I accidentally used it recently when I swapped the to and from accounts on a transfer.

hwyc said
Last transaction in Nov 2021
Last sign on in Jan 2022 (for statement)
Cannot sign on today … need to call in to re-activate … hopefully it's just random   

Just tried to sign-on. Worked for me.