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Alterna Transfers
July 1, 2016
12:59 pm
MarkFog
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This may be a stupid question, but if I did a pull from Alterna instead of a push, does the limits still apply?

July 1, 2016
3:28 pm
Norman1
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Different limits apply when using pulling money into Alterna using with their Me-to-Me Transfer service:

  • $100,000 per day,
  • $250,000 per week, and
  • $500,000 per month.
July 1, 2016
4:55 pm
MarkFog
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I mean if I want to create a link through my PC account and pull funds from Alterna, does the $25,000 daily limit apply?

The reason why I ask is I was tempted to switch funds back for 2 months for the PC promo of 2.25%. But if I have to do multiple transfers its obvious I will lose whatever gain I could make especially the first month. The 1.95% is really not a bad rate considering it has no end-date like PC.

July 1, 2016
6:23 pm
Norman1
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MarkFog said

I mean if I want to create a link through my PC account and pull funds from Alterna, does the $25,000 daily limit apply?

That $25,000/day limit is for outgoing Me-to-Me Transfers.

A debit originating from PC Financial against an Alterna Bank account would not considered a Me-to-Me Transfer. I think Alterna would consider that a pre-authorized debit (PAD).

I don't know if Alterna Bank has any limits for PAD's against accounts that allow them. PC Financial may also have limits on how much they will originate a PAD for.

October 4, 2016
2:39 pm
toto
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I linked Alterna at the tangerine end. I believe I can pull more that the 25,000 daily limit into tangerine. In a couple days I hope to pull 50,000 from Alterna at the tangerine end. Does anyone know if Alterna would stop it if I'm not initiating at the Alterna end?

October 4, 2016
2:41 pm
toto
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Just wanted to add that Alterna now has eterms. The 1 year is 1.95 percent, and their 5 year is 1.95 too! No brainer there which one to take

October 13, 2016
11:25 am
bpwest
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Hello all,

Still a relative newcomer to highinterestsavings, and absolutely appreciate the valuable input/info from one and allsf-smile

I am considering Alterna eSavings, and am wondering about their 'Promo code (if applicable)' from Alterna's 'Getting You Started' page...would this be similar to Tangerine, where one could use a 'code' from an established customer, to the benefit of the established customer and the prospective customer??

Thanks in advance...

October 13, 2016
3:40 pm
Doug
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dougjp said

Because the last thread was closed and we were invited to start a new thread on the subject...

I noticed this on the web site, not sure if it is new;
https://www.alternabank.ca/Personal/EverydayBanking/Me2Me/

All I want to know is, what are people experiencing now, are transfers to and from the linked 'A' Bank chequing account working fast both ways now? Have the promised improvements been made, and is it as fast as, say, Canadian Tire Financial, Canadian Direct Financial, Bridgewater or Peoples?

Good question (and good name), doug!sf-cool

Me 2 Me, or Me To Me, Transfers is a "branded name" utilized by Central 1 Credit Union, owned by B.C. and most Ontario credit unions, for its bank-to-bank transfer feature that it offers to participating financial institutions that use MemberDirect for their customer-facing online banking platform. (Some banks and trust companies use MemberDirect, such as Peoples Trust Company and Canadian Western Bank, I believe.) In terms of speed, it's my experience that it is the fastest (or second fastest). If I "push" funds out from an FI using MemberDirect and Me To Me Transfers, the debit transaction is instant and the funds, generally, land in my other account on the same day or by the next business day, depending on the receiving institution (Tangerine takes an extra day to post incoming EFTs, likely because they now use Scotiabank for cheque and payment clearing so, essentially, you've got two banks handling the credit entries). (This is, of course, assuming, you complete the request prior to the cut-off time (generally 6 pm Eastern or 6 pm Local time) on a business day.) "Pulling" funds from an external account timelines are generally the same and, unless I require funds immediately in the "receiving" account, I prefer this method so as to earn credit interest in both accounts at the two banks for a day or two (or three, in case of Tangerine, typically). :)

Hubert Financial, a division of Sunova Credit Union, is the fastest. If I did a transfer by 7:30 am on a business day by "pulling" funds to my Hubert account from my old HSBC account, both accounts were credited and debited, respectively, the same day as they ran several EFT batches throughout the day. They don't use MemberDirect and have their own, "in-house" online banking system, which isn't my favourite, though it's easy to use. Statements just lack a certain "detail" to them is all. One advantage to Hubert, though, is you can link external bank accounts electronically using the same method that PayPal and Tangerine use whereas Me to Me Transfers requires the sending in of a VOID cheque or a stamped bank account verification form. :)

Hope that helps,
Doug

October 13, 2016
3:49 pm
Doug
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MarkFog said

I mean if I want to create a link through my PC account and pull funds from Alterna, does the $25,000 daily limit apply?

The reason why I ask is I was tempted to switch funds back for 2 months for the PC promo of 2.25%. But if I have to do multiple transfers its obvious I will lose whatever gain I could make especially the first month. The 1.95% is really not a bad rate considering it has no end-date like PC.

It shouldn't as PC Financial is set up to accept direct deposits (a.k.a. incoming EFTs) and they can't control those transaction limits.

I misread your post, thinking you meant "pull" funds from PC Financial to Alterna Bank. In your case, yes the PC Financial transaction limits apply as it's a transaction done from PC Financial (whether sending or receiving). To do the transaction in one shot, you'd have to either:
(a) "Push" funds from your Alterna Bank account to your PC Financial account. The downside of this is the debit to your Alterna Bank account would likely be instant and the credit to your PC Financial account would be dependent on when it gets posted at PC Financial's back-office (which is CIBC). Typically, no more than 1-2 business days, assuming you "pushed" funds from Alterna before cut-off time on a business day; or,
(b) Deposit a cheque drawn on your Alterna Bank account (if a chequing account) to your PC Financial account via the PC Financial mobile app or at a PC Financial/CIBC ABM.

Downside to either is the lost interest for 1-2 days but should still be more advantageous than transferring money in to PC Financial, which also takes an extra day to post transactions to your PC Financial savings account.

Tip: You basically just have to make sure to link your bank accounts on both sides and then you can use whichever method is most advantageous each time. :)

Cheers,
Doug

October 13, 2016
3:51 pm
Doug
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dougjp said

Now the bit about "for security reasons....may be 4 business day hold" is hogwash. Thank you for pointing it out. We are talking about cleared funds on deposit, there is nothing security related. The only reason I can think of is for them to stop paying us interest and use our money without cost for 4 days! THIS requires specific clarification by Alterna in here, right now.

Quick correction: the funds may be held yes, if "pulled" from an external bank account to PC Financial but you still earn interest on held funds - you just can't withdraw them! :)

Cheers,
Doug

October 13, 2016
4:05 pm
Doug
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Loonie said

All FIs have ways of limiting withdrawals. This is particularly true with cash withdrawals, but can apply to any.

A while ago I needed to take something under $5000 in cash from TD. (I just needed to walk it to the other end of the block to cover a pre-authorized debit at another bank, as there wasn't enough time to wait for it to clear through any other means.) They hummed and hawed quite a bit before they finally let me have the money. It didn't matter at all that they knew exactly who I was both by ID and by personal recognition or that I had well beyond the money required to cover it in my accounts or that this was not really a lot of money, for a bank. I had apparently exceeded their withdrawal limits. They let me have it, presumably so as not to antagonize me to the point where I might take ALL my business down the street. There is probably something about this in the fine print somewhere in the account holder agreement.

Yes, it's your money, but not entirely. You have chosen to deposit it in a bank. You did not hide it under the mattress or put it in your household safe. You have, in effect, loaned it to the bank, even if they don't pay you any interest. And they do with it what they will. They also make the rules. And governments and regulators make another level of rules. And, at a more extreme level, the International Monetary Fund makes more rules. Remember the line-ups in Greece a year or so ago as people tried to get their money out of the bank but couldn't due to imposed restrictions?

I suspect that most people would be quite surprised to learn of the low reserves that banks maintain relative to deposits. It runs somewhere around 10%, depending on the bank. You can find this information in their annual reports, which are typically online. I happen to have looked at CIBC's recently, which was around 10%.
At one time this was regulated, but that was removed quite a while ago (although the requirements weren't particularly high). I must confess I don't really understand the system that is in place now.
Some cautious-minded commentators have suggested that 20% reserves would be reasonable. However, the reserves are never going to be such that everyone who wants their money out on a particular day is going to be able to get it all, if demand is extremely high.
Banks must protect themselves against that eventuality because our system of fractional banking assumes low reserves. You have deposited your money, but it isn't actually there any more. It has gone on a long complicated journey, and, to quote from another genre, "It's 10pm, and do you know where your money is?" No, you don't. Nobody does, exactly, because yours is all mixed in with mine and everyone else's. However, you can get some clues by reading the bank's annual reports. At this point, you might find yourself upset, because you will see that they are invested in things that you would never consider investing in by yourself as they do not meet your risk tolerance. You hope they work out well enough that you get your money back, with promised interest, if any.

So, I don't find these limits unusually troublesome. It's a sign of caution, and, as has been said, they are a smallish institution, so that a 10% reserve would be much less in absolute dollars than 10% at, for example, TD. In this case, size offers flexibility.

I wouldn't be surprised if we see tighter limits in general in future. We can now move large amounts of money quickly, due to the arrival of so many online options. If the end result is that a lot of savvy customers figure out the advantages of so doing, this could, theoretically, cause instability in these FIs. They wouldn't like that!

I'm not suggesting that anything as dire as what happened in Greece is about to happen here, but neither am I saying it couldn't. Folks there were surprised and horrified. It does illustrate clearly that, ultimately, we don't call the shots.

It's something to be aware of. Personally, I would not be concerned about the Alterna limits unless I could foresee that I was going to need to make large urgent transfers. In that case, I would look for a bank that had more liberal limits, which would probably be a large bank. Corporations move vast sums daily (on paper), so we know it can be done, but that is a different kind of scenario and has money going both ways whereas you are only anticipating withdrawals.

I would want any FI into which I deposit my money to be stable. One way for them to try to ensure that is to have these kinds of limits. I would rather they didn't run out of money in the short run.

I am not too concerned about the 4 day hold on transfers-out. It's a nuisance, but I think we may see more of this in future too. We are all learning, and the banks are certainly learning, that there is no such thing as 100% fool-proof security. The hold period allows them time to notice unusual patterns of activity and diagnose them before things go haywire.

I think they're being cautious, and that's OK with me.

Loonie, in your case, if you had cleared funds, banks limit cash withdrawals as they are maintaining less cash in branches as the more cash they maintain, that's essentially "dead money" they can't lend out in terms of their capital ratios.

If you don't need cash, a tip: ask them for a free bank draft in lieu of cash (all banks have to offer this). Trouble is, if you just ask for a bank draft, they'll charge you a fee. If you ask for cash and they don't want to provide it, they'll either offer you a bank draft in lieu of cash at no charge or you can ask for one. :)

When I worked for a bank, I gladly offered bank drafts in lieu of cash to clients at no charge if they were just taking it to another bank to put into their or someone else's account, along with my business card with a direct line in case their bank needed to verify the bank draft (to waive the hold period), any time they needed, say, $2500 or more. Most were appreciative and the cost of the bank draft to the bank is mere pennies.

A lot of it comes down to managing the branch's cash supply and a branch's typically includes the cash stocked in the ABM(s), as well as foreign currency holdings. The ABMs typically need to be well stocked, especially on long weekends. And, typically, branches can only order cash once per week so a few large, unexpected withdrawals can deplete the branch's cash holdings very quickly. With that said, it's not so much the banks not wanting to provide customers with large amounts of cash, it's about the unexpected nature of these large cash withdrawals. If a small business client or maybe a hotel owner had a specific need for regular weekly cash withdrawals, simply speaking with their banking representative a week in advance to special order it for them is all that's required. Additionally, most banks offer a service where the business owner can directly order it from their cash supply centre and then contract an armoured car service to directly deliver it for them. :)

Cheers,
Doug

October 13, 2016
8:45 pm
Loonie
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I can see that it's very complicated from the bank's point of view. What you have said supports my view that it's not really "your" money once you deposit it in the bank. It's only yours under certain conditions and is not the same as putting it under the mattress.

I did consider asking for a bank draft (free because I'm a senior) but was afraid the other bank might put a hold on it and it was too late in the day to monkey around. The receiving bank (in this case CIBC) recently put a 5-day hold on a draft from a credit union.

October 13, 2016
9:32 pm
Norman1
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Loonie said

…I did consider asking for a bank draft (free because I'm a senior) but was afraid the other bank might put a hold on it and it was too late in the day to monkey around. The receiving bank (in this case CIBC) recently put a 5-day hold on a draft from a credit union.

Counterfeiters can be quite good these days. Years ago, I read about one scammer who was buying used computer parts and paying with bogus Bank of Montreal drafts.

One victim took the bounced draft he had accepted to a Bank of Montreal branch and presented it to a teller. The fake was so good that the teller didn't believe it was counterfeit until she checked the serial number and amount against the bank's list of issued drafts!

October 14, 2016
1:14 am
Loonie
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Yes, I figured that might be the issue.
However, if they want to be helpful, as Doug tried to be with his customers, they can be. A phone call will do the trick.
In this case, I had a very long history of about 30 years with both of the branches in question, never an NSF or overdraft, and they ought to have been able to sort this out with a draft, but I couldn't depend on them to do so.
I think they ought to advertise their cash withdrawal limits more clearly. I can't ever remember seeing them posted except in relation to ATM.

October 14, 2016
12:19 pm
Doug
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Loonie said

I can see that it's very complicated from the bank's point of view. What you have said supports my view that it's not really "your" money once you deposit it in the bank. It's only yours under certain conditions and is not the same as putting it under the mattress.

I did consider asking for a bank draft (free because I'm a senior) but was afraid the other bank might put a hold on it and it was too late in the day to monkey around. The receiving bank (in this case CIBC) recently put a 5-day hold on a draft from a credit union.

CIBC is the worst for putting holds, from my experience. They have really low "access to deposited funds" limits even for good clients (anecdotal reports suggest $1000 might be the highest limit they offer) and their system defaults to placing a hold on all non-cash deposits, unless you specifically ask about it (which most people don't know to do as they, perhaps rightly, assume bank drafts aren't subject to holds by default) rather than other banks which either require the CSR to place a hold if the deposit is over their deposit limit or requires a supervisor approval to not place a hold if over their limit. However, if you know their rules and policies, having the receiving bank - even CIBC - verify a bank draft, does work. :)

Hope that helps,
Doug

October 14, 2016
12:26 pm
Doug
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Loonie said

Yes, I figured that might be the issue.
However, if they want to be helpful, as Doug tried to be with his customers, they can be. A phone call will do the trick.
In this case, I had a very long history of about 30 years with both of the branches in question, never an NSF or overdraft, and they ought to have been able to sort this out with a draft, but I couldn't depend on them to do so.
I think they ought to advertise their cash withdrawal limits more clearly. I can't ever remember seeing them posted except in relation to ATM.

I agree completely, Loonie. I wish more CSRs would "go the extra mile" to explain the system to people and to avoid holds on non-cash items. ;)

In your case, if the deposit was within my limit, I would've made an exception. That said, with it being CIBC, I've heard their system places holds by default on all non-cash deposits, regardless if it's a bank draft and their CSRs don't tell people they're placing a hold (they're supposed to). Also, this may not be the case in CIBC, but because you mentioned no overdraft or line of credit, sometimes that can affect a CSR's judgment whether to place a hold. If someone has no funds on deposit and wants to deposit, say, a $20,000 item, certified or uncertified, even if they've been a long-term client, if there's no authorized but unused line of credit in place, that plays a major role as the account could be overdrawn easily if the item was returned. (It's good to have unused but authorized lines of credit in place for this reason and this actually helps one's credit score as it reduces one's "credit utilization ratio," a major contributor in the "make up" of a credit score.) If someone had a large unsecured line of credit or even a larger one secured by a line of credit but nothing on deposit and was a good, long-term client, I'd conceivably even see a regular, personal cheque being exempted from a hold by some banks (CIBC excluded, obviously). :)

Cheers,
Doug

October 14, 2016
12:34 pm
Doug
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Loonie said

Yes, I figured that might be the issue.
However, if they want to be helpful, as Doug tried to be with his customers, they can be. A phone call will do the trick.
In this case, I had a very long history of about 30 years with both of the branches in question, never an NSF or overdraft, and they ought to have been able to sort this out with a draft, but I couldn't depend on them to do so.
I think they ought to advertise their cash withdrawal limits more clearly. I can't ever remember seeing them posted except in relation to ATM.

It's not something they have to advertise but I agree...I wish more CSRs would tell people in advance that if they need more than a certain amount, to call in a week before and "special order" it. There were sometimes some people had legitimate needs for it (such as to pay a contractor for house renovations or to purchase a vehicle in a private sale) and I'd often provide it but then tell them that, going forward, they need to order it ahead and make a note in the customer's profile that I'd advised them of that on a certain date. (Although, admittedly, while not technically money laundering, I always had a problem with people paying contractors in cash to, say, renovate their kitchen because they "got a better deal," presumably because the contractor only declares a certain portion of it as small business income. That's actually a larger problem than even the CRA thinks, I suspect, the whole "underground legitimate economy" and is one reason I can see lowering income taxes and raising consumption taxes, which can't be as easily avoided. However...even in those examples, it's not immediately clear to me they'd be any more effective.)

Cheers,
Doug

October 14, 2016
12:53 pm
bpwest
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toto said

I linked Alterna at the tangerine end. I believe I can pull more that the 25,000 daily limit into tangerine. In a couple days I hope to pull 50,000 from Alterna at the tangerine end. Does anyone know if Alterna would stop it if I'm not initiating at the Alterna end?

Hi toto,
Curious, I was wondering how you made out with attempting to pull in excess of $25000/daily limit from Alterna at the Tangerine end, as you described in your post... Thanks

November 22, 2016
10:15 am
Winnie
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toto said

I linked Alterna at the tangerine end.

What is Alterna Transit number and Institution number? Thanks

November 22, 2016
3:54 pm
toto
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I called Alterna and got it and sorry Winnie, I didn't write it down. All that shows on my link is the account number. Tangerine deposited a dime in the account and then sent me an email that it's ok and I was up and running. Alterna has strict rules about withdrawals at their end, but I was able to pull a large amount from the tangerine end with no problems. 16

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