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Email this6:54 am
August 14, 2025
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Has anyone else noted a marked decline in customer service at Alterna Savings in the last year or so? Too many new junior staffers who don't know what they're doing.
8:42 am
December 20, 2016
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Alterna Svgs has never been in the forefront in anything competitive so it's doubtful anyone would notice any changes in activity as likely no one would have dealings with them.
In any case, if I am not mistaken, Alterna is in the process of being absorbed into another credit union at this time.
What has been your experience dealing with them, until you noticed a decline in their service?
Stephen
9:22 am
October 27, 2013
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From the horse's mouth. Google is your friend. https://www.alterna.ca/en/about-us/news/alterna-savings-and-tandia-financial-credit-union-announce-merger-exploration-to-expand-member-access-across-ontario
1:11 pm
April 6, 2013
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Alterna Savings & Credit Union and Tandia Financial CU are discussing a merger.
It is more like Tandia (8 branches, $1.4 billion assets) possibly being absorbed by Alterna (39 branches, $8.0 billion assets).
Please write your comments in the forum.