After a R-E-A-L miserable experince at ICIC --- STAY AWAY! I opened new accounts with HSBC Direct and Achieva Financial. Both institutions were Great, however, Achieva provides more retirement and term deposit options at VERY competitive rates --- which suck at VanCity.
Anyways...I thought you may want to know, that Achieva provides all their customers $1.00 every month when they take their statements online.
All I can say is I have moved all my long-term investments to Achieva and have dealt with them for some time and am very satisfied with the exceptional term deposit rates, online banking & full deposit guarantee. I agree the bank-to-bank transfers are not ideal and given all my savings are for longer term needs, the 10 day hold is not an issue --- in fact ING has a similar hold on funds for far lower rates.