Difficult to link Tangerine account with Accelerate | Page 2 | AcceleRate Financial | Discussion forum

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

No permission to create posts
sp_Feed Topic RSS sp_TopicIcon
Difficult to link Tangerine account with Accelerate
September 5, 2014
8:02 am
xxxx
Member
Banned
Forum Posts: 338
Member Since:
June 29, 2013
sp_UserOfflineSmall Offline
September 5, 2014
9:14 am
Loonie
Member
Members
Forum Posts: 5551
Member Since:
October 21, 2013
sp_UserOfflineSmall Offline

Brian said

I don't get duplicate interest with the internet bank accounts I have linked. I am not impressed with Accelerate policy - not sure I would deal with them. Is this a CU thing to pay duplicate interest? I don't know because I do not deal with any CUs.

JBil says he/she gets the double interest going both directions, so I don't think there's any reason to think it's an issue particularly with Accelerate. In this particular instance, it sounds more like Tangerine is doing the duplicating, as they must have given it starting on the 1st when the transfer was requested but the money was still at Accelerate. Surely money can only be in one place at a time, even if it's electronic money? However, Tangerine doesn't post the interest received until the end of the month as far as I know, so I'm not sure how one would verify this right now.

September 5, 2014
9:23 am
james1900
Member
Members
Forum Posts: 181
Member Since:
June 24, 2014
sp_UserOfflineSmall Offline

JBil said

james1988, yes i did the math and yes they paid me 2 days of interest, even 4 days when overlapping a weekend.

ok for $10 it does not worth doing it, but for more money it becomes interesting.

Good thing. $10 is not trivial.
I deposited $5000 cheque on Sep 3 at Tangerine. It was deducted at CDF side on Sep 4. Let's see on Sep 30 will Tangerine pay me interest through Sep 3 to Sep 30, or Sep 4 to Sep 30? I will update then.

September 5, 2014
11:17 am
xxxx
Member
Banned
Forum Posts: 338
Member Since:
June 29, 2013
sp_UserOfflineSmall Offline
September 5, 2014
11:36 am
james1900
Member
Members
Forum Posts: 181
Member Since:
June 24, 2014
sp_UserOfflineSmall Offline

Brian, is PCF President's Choice Financial? if yes, a pull or push can be initiated from PCF side. Same as others, just add an external link to PCF by providing them a VOID cheque.

September 5, 2014
1:04 pm
xxxx
Member
Banned
Forum Posts: 338
Member Since:
June 29, 2013
sp_UserOfflineSmall Offline
September 6, 2014
4:24 am
JBil
Member
Members
Forum Posts: 27
Member Since:
November 24, 2012
sp_UserOfflineSmall Offline

Just to be sure everybody understand: I do all my deposits with a CHEQUE. It is deposited the first day, but it takes 2 days before being withdraw at the other institution.

This trick was given to me by a person who was doing that really often and he had MUCH MORE money then I have.

September 6, 2014
8:48 am
james1900
Member
Members
Forum Posts: 181
Member Since:
June 24, 2014
sp_UserOfflineSmall Offline

JBil said

Just to be sure everybody understand: I do all my deposits with a CHEQUE. It is deposited the first day, but it takes 2 days before being withdraw at the other institution.

This trick was given to me by a person who was doing that really often and he had MUCH MORE money then I have.

My experience is 1 day only. I desposited a cheque (photo-cheque, maybe photo-cheque is fast to be settled?) at Tangerine Sep 3. It was cleared at CDF Sep 4.

September 6, 2014
1:40 pm
JBil
Member
Members
Forum Posts: 27
Member Since:
November 24, 2012
sp_UserOfflineSmall Offline

james1900: I did it on friday (deposit a photocheque at Tangerine) and it was not withdrawn before monday at Accelerate.

Best shot was: deposited on june 20 2014 at Tangerine and withdraw June 24 at accelerate.

April 2, 2015
12:14 pm
DevPatel
Member
Members
Forum Posts: 15
Member Since:
April 2, 2015
sp_UserOfflineSmall Offline

I also encountered a problem linking Tangerine account with CDF account quite a while back. Neither bank could resolve the issue, both were asking to check with the other bank.

I suspected the issue was with account number at CDF, the account number was 11 digits long. I guess Tangerine can handle upto 10 digits easily and then the problem starts.

May I ask how long is the account number (that you were trying to link) at Accelerate?

April 2, 2015
5:37 pm
JustMe
Member
Banned
Forum Posts: 160
Member Since:
August 28, 2013
sp_UserOfflineSmall Offline

Accelerate has 12 digits account number. I did not have any issues linking it to Tang:
ACCELERATE FINANCIAL 44857 100xxxxxxxxx CAD Confirmed

What is CDF? Are we talking about the same fin. institution?

April 3, 2015
11:13 am
Loonie
Member
Members
Forum Posts: 5551
Member Since:
October 21, 2013
sp_UserOfflineSmall Offline
April 3, 2015
6:42 pm
JustMe
Member
Banned
Forum Posts: 160
Member Since:
August 28, 2013
sp_UserOfflineSmall Offline

Thanks. But then that post has nothing to do with Accelerate... WRONG topic!

April 3, 2015
11:08 pm
Loonie
Member
Members
Forum Posts: 5551
Member Since:
October 21, 2013
sp_UserOfflineSmall Offline

I think DevPatel was just trying to add more info which might shed light on whether the problem was at Tangerine's end.

April 7, 2015
7:09 am
DevPatel
Member
Members
Forum Posts: 15
Member Since:
April 2, 2015
sp_UserOfflineSmall Offline

Thanks Loonie, that is exactly why I posted in this topic.
Latest try I did yesterday. I had scheduled a transfer(via Tangerine) from CDF to Tangerine, there was a credit and then debit for the same amount in Tangerine. And this is even after the successful account linking from Tangerine side.
If I do the same transfer via CDF online, it works well, so I still think that the problem is with Tangerine.

One important thing to note is there are no transfer issues in Tangerine where the account digits are 10 (I also have chequing account with CDF which Tangerine is able to handle very well)

@JustMe, the account linking is successful, no doubt, but try to transfer some amount and you might face the problem.

April 7, 2015
1:03 pm
james1900
Member
Members
Forum Posts: 181
Member Since:
June 24, 2014
sp_UserOfflineSmall Offline

DevPatel said

I also encountered a problem linking Tangerine account with CDF account quite a while back. Neither bank could resolve the issue, both were asking to check with the other bank.

I suspected the issue was with account number at CDF, the account number was 11 digits long. I guess Tangerine can handle upto 10 digits easily and then the problem starts.

May I ask how long is the account number (that you were trying to link) at Accelerate?

Hi DevPatel, my CDF chequing account has 10 digits number. My suggestion is that: you remove the linkage at Tangerine site, then add it back to see if you can successfully link it.

I should say, Tangerine can handle 12-digit account number. My Coast Capital Savings Chequing has 12 digits and I can push and pull from Tangerine side without any problem.

April 8, 2015
8:59 am
DevPatel
Member
Members
Forum Posts: 15
Member Since:
April 2, 2015
sp_UserOfflineSmall Offline

Thanks for the response, james1900.
I tried unlinking and linking a couple of times, but transfers do not work :(.
But if Tangerine is able to transfer to the 12 digit account number, I don't understand what else can be the problem.
May be it is a problem actually with CDF if they don't allow withdrawals from unknown accounts. (CDF does not know about this Tangerine savings account, it has knowledge only about the linked Tangerine chequing account.
Let me post a question in the CDF forum, if this is what others are also experiencing.

April 8, 2015
9:20 am
james1900
Member
Members
Forum Posts: 181
Member Since:
June 24, 2014
sp_UserOfflineSmall Offline

Hi DevPatel, do you actually have your CDF cheque books? If yes, pay attention to the account numbers. Mine is a 10-digit number. You said yours is of 11 digits. Strange to me.

Second, did you link your CDF to Tangerine through electronic way (two tiny deposits)? If yes, I suggest you push a small amount from Tangerine to CDF and see how it behave.

April 10, 2015
2:14 pm
DevPatel
Member
Members
Forum Posts: 15
Member Since:
April 2, 2015
sp_UserOfflineSmall Offline

Hi James1900,
Sorry if I mentioned 11 digit account number in chequing account. Chequing account nr is only 10 digits long and there is absolutely no problem with that account.
Problem is with savings account transfers where the acct nr is 11 digits long.
Actually my both account numbers are just customer ids prepended with numbers 60 for chequing and 880 for savings, a strange format I should say if this is the format for all customers :).
Tangerine tiny deposits worked fine. I had also tried push, but same issue as with pull. First withdrawal and then deposit of the same amount in Tangerine account and CDF guys said they did not get any request.

No permission to create posts

Please write your comments in the forum.