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Account Closure Policy
January 15, 2015
9:05 am
Scubadoo
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Be aware that Accelerate has an unpublished policy whereby if you have less than $10 in your account and you don't have any transactions for six months, they will automatically close your account without notifying you and keep whatever was in the account. sf-confused

January 15, 2015
11:56 am
james1900
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Only 6 months? I thought it was 2 years of inactivity.

January 15, 2015
6:08 pm
kanaka
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So what if your account is inactive but you have a 5 year GIC not yet matured. You are waiting for maturity and want to use your account to move the matured funds?

January 15, 2015
7:58 pm
james1900
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kanaka said

So what if your account is inactive but you have a 5 year GIC not yet matured. You are waiting for maturity and want to use your account to move the matured funds?

Then you should make a small deposit (i.e. $20), OR, withdraw $20 every year to keep it active.

January 16, 2015
9:28 am
JustMe
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kanaka said

So what if your account is inactive but you have a 5 year GIC not yet matured. You are waiting for maturity and want to use your account to move the matured funds?

I contacted them yesterday and without posting full reply, basically you have to contact them and they will make your account active again without deposit/withdrawals. They have few rules regarding dormant/automatic account closures so if somebody is interested I can copy/paste her reply.

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