Wealth One Bank of Canada profile, discussions, and reviews

Website: https://www.wealthonebankofcanada.com
Headquarters: North York, Ontario
Parent company: n/a
Credit union? No
Available to Quebec residents? No
Founded in: 2016

Savings account rate history

GIC rate history

Disclaimer: Although our best efforts are made, the information posted on this website is not guaranteed to be accurate. Please visit their website for authoritative information.

Latest discussions about Wealth One Bank of Canada -- view all

Forum/Topic Started Last post Posts

Wealth One Bank of Canada

How to transfer TFSA fund in ?

May 6, 2023
5:55 am by
davidgeorge
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May 29, 2023
11:53 pm by
RetirEd
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3

Wealth One Bank of Canada

Why nobody pick my call at 1-866-392-1088

February 6, 2023
11:08 am by
Ray123
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April 21, 2023
9:10 am by
canadian.100
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6

Wealth One Bank of Canada

FINTRAC imposes $676,500 administrative penalty on Wealth One Bank of Canada

March 6, 2023
3:51 pm by
Wayno
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April 10, 2023
4:22 pm by
semi-retired
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68

Wealth One Bank of Canada

Any Chinese New Year GIC promo this year ?

January 11, 2023
8:18 am by
savemoresaveoften
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March 4, 2023
5:57 am by
Canadianbull
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150

Wealth One Bank of Canada

Wealth One Headlines

February 23, 2023
7:03 am by
mechone
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March 2, 2023
10:15 pm by
Canadianbull
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48

3 Reviews »

  1. Customer service: Rated 3 / 5 stars

    Account features: Rated 2 / 5 stars

    Interest rates (consistency and amount): Rated 5 / 5 stars

    Fees: Rated 5 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 2 / 5 stars

    How long have you banked with them?: Still waiting for the accounts to be opened after 2 weeks

    Why do you bank with them?: Mainly for a reasonable GIC interest rate.

    What do you like about this bank / credit union?: So far nothing impressive to report on.

    What could be improved about this bank / credit union?: Online account opening process very painful, unless you can walk in to their office I guess. after 2 weeks and providing all the material, they still haven't setup the account in a useable state. Most banks do it in 2 days at most.

    General comments: One of the phone number they provide is an answering machine. The other is not always answered / or answered by the same person and always promise to get the "assigned/person" to take followup action, but so far it hasn't happened. External account linking for funds transfer is only done manually by them making it very lengthy and painful and only for checking accounts. If you have other options/banks, this bank is probably not the best choice and best avoided unless you have a lot of patience and time at hand !

    Review by B — May 31, 2023 @ 5:30 am

  2. Customer service: Rated 3 / 5 stars

    Account features: Rated 2 / 5 stars

    Interest rates (consistency and amount):

    Fees: Rated 4 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 2 / 5 stars

    How long have you banked with them?: One year

    Why do you bank with them?: High interest rates; office nearby with parking (Richmond BC); promise of free mailed monthly statements (which was broken); running out of CDIC room after leaving ING

    What do you like about this bank / credit union?: Having local office and parking

    What could be improved about this bank / credit union?: Better staff training; more helpful attitude and less "Take it or leave it"; automated telephone banking; keep web site and printed brochures/info sheets updated and consistent.

    General comments: Very amateurish operation. One easily can imagine showing up at their tiny rented office rooms and finding them empty. Their web site and flyer has out-of-date branch locations more than a year after the most recent moved. Local rep was very helpful when I signed up, national customer service line rude and dismissive.

    Review by RetirEd — December 2, 2021 @ 4:49 pm

  3. Customer service:

    Account features:

    Interest rates (consistency and amount): Rated 5 / 5 stars

    Fees:

    Interface (online, telephone, in-person, etc.): Rated 3 / 5 stars

    How long have you banked with them?: Just signed up.

    Why do you bank with them?: GIC interest rate.

    What do you like about this bank / credit union?: Easy to setup an account.

    What could be improved about this bank / credit union?: Security. 1) The WO app encourages users to save their login credentials on their cell phone. That is insane. 2) They need to add 2FA.

    General comments: Pros: Good GIC rates. Simple fast signup. Cons: Security could be improved.

    Review by M. — December 19, 2018 @ 10:20 am

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