Alterna Bank profile, discussions, and reviews

Website: https://www.alternabank.ca
Headquarters: Ottawa, Ontario
Parent company: Alterna Savings
Credit union? No
Available to Quebec residents? Yes
Founded in: 2000

Disclaimer: Although our best efforts are made, the information posted on this website is not guaranteed to be accurate. Please visit their website for authoritative information.

Latest discussions about Alterna Bank -- view all

Forum/Topic Started Last post Posts

Alterna Bank

RRIF Savings Account

January 4, 2017
10:51 pm by
pmcd
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January 5, 2017
7:18 pm by
Peter
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2

Alterna Bank

Which app is the good one?

January 1, 2017
5:32 am by
Max
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January 1, 2017
1:31 pm by
Norman1
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3

Alterna Bank

Dropping rates?

December 22, 2016
8:40 pm by
exxczyk
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December 23, 2016
12:35 am by
Loonie
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3

Alterna Bank

Any Promo Code (if applicable)?

December 12, 2016
8:13 pm by
Max
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December 13, 2016
12:08 am by
Loonie
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2

Alterna Bank

Black Friday 2016: 2.25 year GIC at 2.05%

November 25, 2016
8:10 am by
Peter
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November 25, 2016
9:52 pm by
Loonie
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2

3 Reviews »

  1. Customer service: Rated 4 / 5 stars

    Account features: Rated 2 / 5 stars

    Interest rates (consistency and amount): Rated 5 / 5 stars

    Fees: Rated 4 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 4 / 5 stars

    How long have you banked with them?: Not banked very long, only a few weeks.

    Why do you bank with them?: High interest rate on savings

    What do you like about this bank / credit union?: They have high interest rates

    What could be improved about this bank / credit union?: Need to have ability to transfer funds electronically directly through other financial institutions instead of going through e transfers.

    General comments: Other on line financial institutions can transfer seamlessly between each other without incurring e transfer fees. Wish Alterna would do that.

    Review by Herb — April 15, 2016 @ 12:08 pm

  2. Customer service: Rated 1 / 5 stars

    Account features: Rated 1 / 5 stars

    Interest rates (consistency and amount):

    Fees:

    Interface (online, telephone, in-person, etc.): Rated 1 / 5 stars

    How long have you banked with them?: No thanks

    Why do you bank with them?: No way

    What do you like about this bank / credit union?: Nothing at all. Dangerous

    What could be improved about this bank / credit union?: Close doors

    General comments: This bank is dishonest. Watch out. Do not deposit your money. Won't get it back. They take it and you have little or no access to it.

    Review by Louise — August 25, 2016 @ 7:08 pm

  3. Customer service: Rated 5 / 5 stars

    Account features: Rated 4 / 5 stars

    Interest rates (consistency and amount): Rated 5 / 5 stars

    Fees:

    Interface (online, telephone, in-person, etc.): Rated 3 / 5 stars

    How long have you banked with them?: 1 month

    Why do you bank with them?: high interest account

    What do you like about this bank / credit union?: no fees, high interest account

    What could be improved about this bank / credit union?: Mobile app

    General comments: n/a

    Review by Spazz — September 29, 2016 @ 3:01 pm

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