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Email thisWebsite: https://www.acceleratefinancial.ca/
Headquarters: Winnipeg, Manitoba
Parent company: Crosstown Civic Credit Union
Credit union? Yes
Available to Quebec residents? Yes
Founded in: 2010
Disclaimer: Although our best efforts are made, the information posted on this website is not guaranteed to be accurate. Please visit their website for authoritative information.
Latest discussions about AcceleRate Financial -- view all
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April 21, 2022 |
April 27, 2022 |
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Customer service: Rated 5 / 5 stars
Account features: Rated 5 / 5 stars
Interest rates (consistency and amount): Rated 5 / 5 stars
Fees: Rated 5 / 5 stars
Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars
How long have you banked with them?: 1 year
Why do you bank with them?: 5 years GIC at 3.5%
What do you like about this bank / credit union?: High interest rates and customer services.
What could be improved about this bank / credit union?: Mobile app...
General comments: So far So good :)
Review by Michel Bernier — October 5, 2019 @ 4:17 pm
Customer service: Rated 5 / 5 stars
Account features: Rated 5 / 5 stars
Interest rates (consistency and amount): Rated 5 / 5 stars
Fees: Rated 5 / 5 stars
Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars
How long have you banked with them?: Since 2017
Why do you bank with them?: Always speak to a representative right away. Straight forward and higher rates than banks.
What do you like about this bank / credit union?: Efficient and will hold rate for you. Fees are lower than in some other provinces. Personable/Friendly.
What could be improved about this bank / credit union?: More advertising as not as well known as larger banks/credit unions. Not well known across provinces.
General comments: Would recommend as in "no fuss". No upselling their own interests.
Review by Lesa — June 4, 2018 @ 10:27 am
Customer service: Rated 5 / 5 stars
Account features: Rated 5 / 5 stars
Interest rates (consistency and amount): Rated 5 / 5 stars
Fees: Rated 4 / 5 stars
Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars
How long have you banked with them?: 5 years
Why do you bank with them?: 1.. Customer service: No waiting. No hassle. Pleasant people. For a "bank", interest rates are pretty good. Provincial guarantee.
What do you like about this bank / credit union?: Customer service.
What could be improved about this bank / credit union?: Nothing much. Just keep doing what they do best.
General comments: None
Review by HCL — April 6, 2017 @ 3:42 am
Customer service: Rated 5 / 5 stars
Account features: Rated 4 / 5 stars
Interest rates (consistency and amount): Rated 4 / 5 stars
Fees:
Interface (online, telephone, in-person, etc.): Rated 4 / 5 stars
How long have you banked with them?: 14 months
Why do you bank with them?: Decent rates plus they accept Québec customers.
What do you like about this bank / credit union?: Rates, simple interface, phenomenal customer service.
What could be improved about this bank / credit union?: None that I can suggest. Stay the course in fact, it's working!
General comments: Opening a savings account with them shortly as my previous experience with them was highly positive.
Review by Daniel C — July 30, 2015 @ 5:26 pm
Customer service: Rated 5 / 5 stars
Account features:
Interest rates (consistency and amount): Rated 5 / 5 stars
Fees:
Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars
How long have you banked with them?: Only a couple of months. I moved my retirement savings from a big bank cause they never seemed able to give me a break, despite 20+ years of banking there. The big banks are in the news with a lot of rate fixing scandals lately. Lately they are screwing us majorly by not passing on the Bank of Canada rate reductions.
Why do you bank with them?: They came out first in a Financial Post interest rate comparison. I live in BC and was a little bit worried to send my $$ so far, but I could be realistic and consider them a credit union like all the ones we have and besides I'm comfortable with virtual banking. I'd been wanting to move to a credit union for a while. Every $ you spend is a vote for the kind of world you want to live in.
What do you like about this bank / credit union?: They are very prompt, friendly and personable.
What could be improved about this bank / credit union?: I would like to see them get more customers and take all the big banks' customers away.
General comments: Time for change!
Review by Rebecca — July 17, 2015 @ 5:56 pm
Customer service: Rated 5 / 5 stars
Account features: Rated 5 / 5 stars
Interest rates (consistency and amount): Rated 5 / 5 stars
Fees: Rated 5 / 5 stars
Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars
How long have you banked with them?: Since 2012
Why do you bank with them?: Excellent service and best rates
What do you like about this bank / credit union?: Courteous service & prompt attention. Unlimited deposits guaranteed.
What could be improved about this bank / credit union?: Nothing - well balanced organisation
General comments: No fuss > straight forward applications processed promptly. Extremely simple & easy to check online accounts details & records.
Review by Adam — April 22, 2015 @ 8:23 pm
Customer service: Rated 5 / 5 stars
Account features: Rated 4 / 5 stars
Interest rates (consistency and amount): Rated 4 / 5 stars
Fees: Rated 2 / 5 stars
Interface (online, telephone, in-person, etc.): Rated 4 / 5 stars
How long have you banked with them?: 10 months
Why do you bank with them?: Unlimited Deposit Insurance through the Deposit Guarantee Corp of Manitoba and high interest rates
What do you like about this bank / credit union?: Fantastic customer service. They answer the phone quickly and always answer my questions. Fairly easy to setup electronic transfers through other banks, wish AF had a way to do this from their end.
What could be improved about this bank / credit union?: Lower fees, they charge $1 per transfer out after 1 free. You must send a connected account agreement for joint holders to see each others accounts which seems a little strange.
General comments: Nothing else
Review by David — February 11, 2015 @ 2:51 pm
Customer service: Rated 5 / 5 stars
Account features: Rated 5 / 5 stars
Interest rates (consistency and amount): Rated 5 / 5 stars
Fees: Rated 5 / 5 stars
Interface (online, telephone, in-person, etc.): Rated 4 / 5 stars
How long have you banked with them?: 3 yrs
Why do you bank with them?: Top rates. Seemingly a solid company with some form of a guarantee by Corp. of Manitoba.
What do you like about this bank / credit union?: Friendly, helpful customer service. Immediate live person, no menus, wait. Excellent rates.
What could be improved about this bank / credit union?: One yearly statement skipped. But a call confirmed all the info in a friendly, prompt manner.
General comments: Main concern is the guarantee. Should there be a market collapse does the Corporation of Manitoba back all deposits fully? And interest? One may not know for sure until it happens!
Review by Bruce Simpson — January 26, 2015 @ 7:50 am
Customer service: Rated 5 / 5 stars
Account features: Rated 5 / 5 stars
Interest rates (consistency and amount): Rated 4 / 5 stars
Fees: Rated 4 / 5 stars
Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars
How long have you banked with them?: 4 Years
Why do you bank with them?: Best interest rates
What do you like about this bank / credit union?: Very friendly service
What could be improved about this bank / credit union?: Cashable GIC
General comments: Direct link to bank account
Review by Avtar Singh — February 3, 2014 @ 12:29 pm
Customer service: Rated 5 / 5 stars
Account features: Rated 4 / 5 stars
Interest rates (consistency and amount): Rated 5 / 5 stars
Fees: Rated 5 / 5 stars
Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars
How long have you banked with them?: 3 years
Why do you bank with them?: Best interest rates.
What do you like about this bank / credit union?: Best Interest rates and good friendly customer service.
What could be improved about this bank / credit union?: ?
General comments: Highly recommend Accelerate Financial.
Review by Anna — April 15, 2013 @ 12:47 pm
Customer service: Rated 4 / 5 stars
Account features: Rated 2 / 5 stars
Interest rates (consistency and amount): Rated 1 / 5 stars
Fees: Rated 2 / 5 stars
Interface (online, telephone, in-person, etc.): Rated 2 / 5 stars
How long have you banked with them?: 6 months
Why do you bank with them?: Interest rate but now I will be closing my account
What do you like about this bank / credit union?: Nothing now that they lowered their interest rate
What could be improved about this bank / credit union?: To much to list here
General comments: Too bad they lowered their interest rate I probably won't be back.
Review by Tony — March 9, 2013 @ 11:05 am