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4:18 am
April 21, 2022
Offline5:21 am
April 27, 2017
OfflineI thank WS for much needed innovation in the Canadian banking sector, but it seems like competitors have leapt past them.
I now have most of my liquid net worth with WS. Most of it is in the form of investment accounts.
There are a lot of perks. No charges on anything, much faster transfers in and out vs competition, airport lounges, decent rates on chequing accounts, great cc for spending outside Canada, Strava, newspapers, etc. I also love the interface which a) gives me what I need fast and b) works (unlike TDDI which I find to be buggie and cumbersome). And I find my “relationship manager” at WS to be very competent and responsive. That was an issue at other FIs. Questrade… I generally like it but found it slow to move money in and out and the platform is not as good for my needs.
At Wealthsimple I can download all the dividends and purchases to my Google sheet for all of my umpteen accounts with just a few clicks monthly (so I can track ACB, overall growth, etc). At TDDI I had to manually click through each account which was slow and in the end more efficient to do manually which is error prone).
Have competitors leapt over them? That's a matter of opinion, obviously. Wealthsimple holds 84 billion in assets (AUM). That's strictly off-balance sheet client investments. Nearly double of what they had last year and still growing way, way faster than any competitor in Canada (including big 5). The range of services is expanding fast too (moving into mortgages, lines of credit, etc, etc). CIBC still has 4 times as much in assets but is growing at circa 10% per year rather than 90%.
Wealthsimple now serves 3 million Canadians vs half a million for EQ Bank. Number of users is growing very fast too. I think it's very hard to argue that competitors have leapt past them.
5:52 am
March 30, 2017
Offlinemordko said
I thank WS for much needed innovation in the Canadian banking sector, but it seems like competitiors have leapt past them.
I now have most of my liquid net worth with WS. Most of it is in the form of investment accounts.
There are a lot of perks. No charges on anything, much faster transfers in and out vs competition, airport lounges, decent rates on chequing accounts, great cc for spending outside Canada, Strava, newspapers, etc. I also love the interface which a) gives me what I need fast and b) works (unlike TDDI which I find to be buggie and cumbersome). And I find my “relationship manager” at WS to be very competent and responsive. That was an issue at other FIs. Questrade… I generally like it but found it slow to move money in and out and the platform is not as good for my needs.
At Wealthsimple I can download all the dividends and purchases to my Google sheet for all of my umpteen accounts with just a few clicks monthly (so I can track ACB, overall growth, etc). At TDDI I had to manually click through each account which was slow and in the end more efficient to do manually which is error prone).
Have competitors leapt over them? Thats a matter of opinion, obviously. Wealthsimple holds 84 billion in assets (AUM). Thats strictly off-balance sheet client investments. Nearly double of what they had last year and still growing way, way faster than any competitor in Canada (including big 5). The range of services is expanding fast too (moving into mortgages, lines of credit, etc, etc). CIBC still has 4 times as much in assets but is growing at circa 10% per year rather than 90%.
Wealthsimple now serves 3 million Canadians vs half a million for EQ Bank. Number of users is growing very fast too. I think its very hard to argue that competitors have leapt past them.
My only complaint so far re WS is its statements / reporting etc. The app is also not as intuitive as the big banks app in my mind.
The inability to download the statement in csv is big negative in my mind.
6:07 am
April 27, 2017
Offlinesavemoresaveoften said
My only complaint so far re WS is its statements / reporting etc. The app is also not as intuitive as the big banks app in my mind.
The inability to download the statement in csv is big negative in my mind.
You can download statements in CSV.
1. Log in on the web.
2. Go to Profile → Documents.
3. Click Request documents (top right).
4. Choose Holdings report (CSV).
5. Select the account(s) to include and click Download CSV.
8:23 am
April 21, 2022
Offline9:51 am
August 4, 2010
OfflineNorman1 said
KamWest said
The rep checked with someone, I was on hold for quite a spell. Then I was put over to another department that confirmed no interest on closed accounts.I just received an email back from the complaint I launched and all they said is they need to investigate. If it was policy to pay it out they would already have a clear answer for me.
…It possible there's no policy and that's just a consequence of how they calculate and pay the interest.
Wealthsimple Payments may not do any daily accruing of interest. Instead, they only run the program once a month to scan the open accounts to calculate the interest from the daily balances and credit the interest. If an account is no longer open, then the program skips it.
Whatever their policy on residual interest payouts, they are certainly representing themselves as doing traditional accrual of daily interest, and making the calculation daily for display purposes. You can see below that the small amount I have in my WS Chequing account has "earned" 7 cents of interest this month. On the app at least, display wording is that "September earnings [my emphasis] will be paid out within the first 7 business days of October." There seems to be nothing anywhere I've found that indicates these "earnings" are forfeit if the account is closed - offhand I'm not aware of any other daily interest account where this would be true for the posted base interest rate, excluding potential loss of additional promo bonus interest? Incidentally, elsewhere WS states their Chequing interest rates "...aren't promotional rates".
Forfeiting residual interest on account closure would be their prerogative, but seems rather odd, and certainly given general practice grossly misleading as currently (not) disclosed. As I mentioned, it seems rather unlike their general style - I like them, but if this is actually what they are doing, I certainly strongly denounce this policy... 🙂
1:09 pm
March 30, 2017
Offlinemordko said
You can download statements in CSV.
1. Log in on the web.
2. Go to Profile → Documents.
3. Click Request documents (top right).
4. Choose Holdings report (CSV).
5. Select the account(s) to include and click Download CSV.
have u they change it recently ? Last time I picked csv, it only shows me transactions for the month, and not the holdings, which I want to upload into my custom excel sheet.
3:14 pm
April 27, 2017
Offlinesavemoresaveoften said
have u they change it recently ? Last time I picked csv, it only shows me transactions for the month, and not the holdings, which I want to upload into my custom excel sheet.
Not sure. I don’t download holdings; only transactions. And then a script transfers everything from CSV to my Google Sheets with 2 clicks (one for divs and one for buy/sell/transfer). Sheets already has cumulative holdings, so transactions get added. IMHO, WS is exceptionally good at making relevant data easily accessible.
The other day I succumbed to TDDI’s 10% bribe ($2.5K) and the pain of dealing with bugs and opening a new account (took 4 calls!) reminded me why I promised myself not to do it.
4:16 pm
December 20, 2019
Offline
Yup if it were straight forwad I would have my interest by now, instead I am on their radar 
I think the rep told the truth, they don't pay interest if you close an account.
I think I'm putting them on the spot and they are deciding what to do.
That said, I have been polite, I look at it as a personal lesson but I closed a number of Motus accounts and Simplii accounts recently and in all cases my interest was paid out.
8:17 pm
April 6, 2013
Offlinemordko said
These weren’t “trust accounts” under a fiduciary regime like a lawyer’s IOLTA account (Interest on Lawyers' Trust Accounts). They were pooled accounts where Synapse controlled the ledger, and customers had only a contractual right, not a segregated, legally protected trust claim.In Canada, when Wealthsimple holds deposits, it does so “in trust for clients” at multiple CDIC member banks. Those trust arrangements are explicitly recognized by CDIC rules. CDIC’s own materials clarify that deposits placed in trust can receive distinct insurance coverage per beneficiary.
…
No, Wealthsimple does not. There are no deposits and no trust arrangement.
Wealthsimple Payment is not chartered bank, not a credit union, not a mortgage investment corporation, or any other business in Canada allowed to accept retail deposits. Just like Synapse was not allowed to accept deposits.
Those in-trust accounts are not trusts. They are just a mechanism to multiply CDIC coverage, by declaring to the bank others (beneficiaries) who may have a claim against the account owner for those funds. The claims are against the account owner. Not against the bank issuing the account. The claims have nothing to do with the in-trust bank account. Just like those for-the-benefit-of accounts used by Synapse.
Retail Payment Activities Act doesn't matter yet. It won't be leaving its transition period until next week, September 8.
8:45 pm
April 27, 2017
OfflineNorman1 said
mordko said
These weren’t “trust accounts” under a fiduciary regime like a lawyer’s IOLTA account (Interest on Lawyers' Trust Accounts). They were pooled accounts where Synapse controlled the ledger, and customers had only a contractual right, not a segregated, legally protected trust claim.In Canada, when Wealthsimple holds deposits, it does so “in trust for clients” at multiple CDIC member banks. Those trust arrangements are explicitly recognized by CDIC rules. CDIC’s own materials clarify that deposits placed in trust can receive distinct insurance coverage per beneficiary.
…No, Wealthsimple does not. There are no deposits and no trust arrangement.
Wealthsimple Payment is not chartered bank, not a credit union, not a mortgage investment corporation, or any other business in Canada allowed to accept retail deposits. Just like Synapse was not allowed to accept deposits.
Those in-trust accounts are not trusts. They are just a mechanism to multiply CDIC coverage, by declaring to the bank others (beneficiaries) who may have a claim against the account owner for those funds. The claims are against the account owner. Not against the bank issuing the account. The claims have nothing to do with the in-trust bank account. Just like those for-the-benefit-of accounts used by Synapse.
Retail Payment Activities Act doesn't matter yet. It won't be leaving its transition period until next week, September 8.
“There are no deposits and no trust arrangement.”.
Incorrect. Wealthsimple clearly states that client funds are deposited in trust at CDIC-member banks: “ The funds you add to a chequing account (the “Funds”) are ultimately held securely in trust with a single or multiple members of the Canada Deposit Insurance Corporation (“CDIC”).” Are you saying WS is lying or just haven’t read the terms?
“ Claims are against the account owner, not the bank.” Incorrect. In a bank failure, CDIC insurance attaches to the deposit at the member bank and flows through to each beneficiary of a qualifying trust—so the insured claim is on the failed bank/CDIC, not on Wealthsimple.
“ Those in-trust accounts are not trusts. ” Yes they are in the CDIC/banking sense: they are legally recognized trust deposits. And thats the only sense that is relevant here. A deposit recorded at a CDIC-member bank “in trust for” clients is a trust deposit in CDIC’s terminology.
“Wealthsimple Payment is not chartered bank, not a credit union, not a mortgage investment corporation, or any other business in Canada allowed to accept retail deposits. “. It isn’t. It's acting as a broker.
They handle client funds through partner banks that legally accept deposits and invest them under CDIC-insured trust arrangements. It's like Wealthsimple (and TDDI/RBC Direct et al) when they handle stocks while not being an exchange and not issuing shares. As long as I accept the custody risk inherent in brokers handling my shares (which I do, above cipf coverage) it’s consistent to accept Wealthsimple handling my cash. My “custody risk exposure” for investment accounts is much larger, although both risks are very small.
4:58 am
March 30, 2017
Offlinemordko said
Not sure. I don’t download holdings; only transactions. And then a script transfers everything from CSV to my Google Sheets with 2 clicks (one for divs and one for buy/sell/transfer). Sheets already has cumulative holdings, so transactions get added. IMHO, WS is exceptionally good at making relevant data easily accessible.
The other day I succumbed to TDDI’s 10% bribe ($2.5K) and the pain of dealing with bugs and opening a new account (took 4 calls!) reminded me why I promised myself not to do it.
Ah ok, so csv prob still don't show holdings, which is what I want. what I do with statements from other brokerage is i am able to download both holdings and transactions in csv format, and then feed into my spreadsheet to consolidate .
holdings. Right now, I download their pdf (only option that shows holdings), then massage into a format that can be imported into Excel. Only do it once a month so not too bad, but offering monthly statements in pdf format only is lacking in my mind,
9:13 am
April 27, 2017
OfflineCOIN said
This is getting way too complicated and messy. In these situations, I normally step back 15 yards and punt.Question: Who owns Wealthsimple? Is it one of the major banks? Apologies if this question was previously raised and answered.
9:34 am
April 6, 2013
OfflineCOIN said
This is getting way too complicated and messy. In these situations, I normally step back 15 yards and punt.Question: Who owns Wealthsimple? Is it one of the major banks? Apologies if this question was previously raised and answered.
Wealthsimple is owned by private investors. From multiple rounds of financing, there are over 30 different investors. Their largest investor is Power Corporation.
According to their 2025 Q2 report, Power and its subsidiaries own around 42% of Wealthsimple:
Wealthsimple
At June 30, 2025, Portage Ventures I, Power Financial and IGM collectively held, through a limited partnership controlled by Power Financial as well as direct investments, an undiluted equity interest in Wealthsimple of 54.2% (54.4% at December 31, 2024), representing a voting interest of 59.4% and a fully diluted equity interest of 42.2%. Wealthsimple, founded in 2014, is one of Canada’s fastest-growing financial technology companies, and provides simple digital tools for growing and managing money. …
Drake, his company DreamCrew, Ryan Reynolds, and Michael J. Fox were among the investors in a 2021 financing round.
9:49 am
April 27, 2017
OfflineNorman1 said
COIN said
This is getting way too complicated and messy. In these situations, I normally step back 15 yards and punt.Question: Who owns Wealthsimple? Is it one of the major banks? Apologies if this question was previously raised and answered.
Wealthsimple is owned by private investors. From multiple rounds of financing, there are over 30 different investors. Their largest investor is Power Corporation.
According to their 2025 Q2 report, Power and its subsidiaries own around 42% of Wealthsimple:
Wealthsimple
At June 30, 2025, Portage Ventures I, Power Financial and IGM collectively held, through a limited partnership controlled by Power Financial as well as direct investments, an undiluted equity interest in Wealthsimple of 54.2% (54.4% at December 31, 2024), representing a voting interest of 59.4% and a fully diluted equity interest of 42.2%. Wealthsimple, founded in 2014, is one of Canada’s fastest-growing financial technology companies, and provides simple digital tools for growing and managing money. …Drake, his company DreamCrew, Ryan Reynolds, and Michael J. Fox were among the investors in a 2021 financing round.
Not accurate. PowerCorp owns 54.2% not 42%.
In the future if every possible share gets issued, and PowerCorp does not buy any more then hypothetically their ownership could fall below majority (42.2%).
It's getting a bit ridiculous. Is this some kind of conflict of interest that keeps triggering disinformation on WS?
11:35 am
December 20, 2019
OfflineCAD said
KamWest said
I think the rep told the truth, they don't pay interest if you close an account.WHERE would you expect interest to go if account does not exist anymore? On a cloud?
Wait until you get interest and then close account...
The 3 closed accounts are sub accounts of the main account, interest should have been paid there.
When my motus accounts were closed they automatically deposited the savings interest in my chequing account.
Similar at Simplii, they immediately paid out owed interest upon closing an account.
At WS I was expressly told they do not pay out the interest.
I understand I made the mistake, I have since recalculated and between the 3 accounts I figure I'm out about $390 bucks which is not a huge amount but enough for me to reconsider using them as a savings vehicle.
I really like some of the features of wealth simple and will keep the chequing account.
The main purpose of my topic is to inform others to not make a similar mistake because instead of $390 it could just as easily have been a few thousand.
12:04 am
May 20, 2016
OfflineIt's interesting that no comments are allowed in the Wealth Simple Breach thread.
Hmm said
It's interesting that no comments are allowed in the Wealth Simple Breach thread.
They aren't and weren't
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