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Questions about Wealth One Bank
September 14, 2025
10:36 pm
RetirEd
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RYAN said

Well, it's just as absurd and ignorant to smear China with pure Western propaganda narrative when China is the overall most favorable country in the world.

Bad word use...and now we're seriously and argumentatively *OFF TOPIC!*

RetirEd

September 15, 2025
8:30 am
Nehpets
Ontario
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lovejennifer said way back in post #13
I’ve been with them for a while now and honestly, I’ve had no issues banking with them. ..... Their customer service has been a breeze to deal with so far, and for sure the good rates. I appreciate when things just work without any fuss, and so far Wealthone has given me that.  

My experience with Wealth One has been similar to yours, and I've had an account there since its inception.

Their online interface for account summaries could use some streamlining, but as there is no heaven on earth, sometimes we need to adapt to the idiosyncrasies of a particular FI.

As with all second tier FI's remaining within CDIC, FSRA etc limits is always advisable.

Stephen

September 15, 2025
1:09 pm
Bill
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RYAN can't, virtually impossible to emigrate to China, door closed, they don't really want anyone else.

September 15, 2025
1:14 pm
Dean
Valhalla Mountains, British Columbia
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.

.

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

January 3, 2026
8:04 pm
leahpoli
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I opened a HISA account at WealthOne,but every time I try to login, their site is not available. Tried to call, left a message, but no one is calling me back. Money from my bank were transferred to WealthOne bank, but I cannot access the account for a few days already.
Anyone has the same experience?

January 4, 2026
6:35 am
dommm
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leahpoli said
I opened a HISA account at WealthOne,but every time I try to login, their site is not available. Tried to call, left a message, but no one is calling me back. Money from my bank were transferred to WealthOne bank, but I cannot access the account for a few days already.
Anyone has the same experience?  

I have had no issues logging in & have logged in every day for the last week (including today) or so because I am hoping/expecting a transaction from another FI to be completed.

January 4, 2026
8:23 am
HermanH
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You might want to try clearing cookies or a different browser.

January 4, 2026
8:47 am
leahpoli
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Thank for the advice. I have tried using an app on IPad, safari and Google browsers on IPad, and the phone.
I get a message that the web site is not available.

I am outside of Canada. Could this be the problem?

January 4, 2026
8:54 am
JohnnyCash
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leahpoli said
Thank for the advice. I have tried using an app on IPad, safari and Google browsers on IPad, and the phone.
I get a message that the web site is not available.

I am outside of Canada. Could this be the problem?  

Yes, use a VPN. There are apps you can download that will make it appear to their banking site that you are in Canada. IP blocking is not unheard of, LBC Digital and B2B ( Laurentian Bank ) were one of the culprits.

January 4, 2026
10:55 am
leahpoli
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It looks like local network is blocking everything, including NordVpn. Will have to adjust firewall settings. I disconnected my phone from the local network, and had no problem connecting to the app.
I have another question - how do I buy GIC - I already have HISA account.
Could not figure it out on the app.

January 9, 2026
9:01 am
lovejennifer
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leahpoli said
It looks like local network is blocking everything, including NordVpn. Will have to adjust firewall settings. I disconnected my phone from the local network, and had no problem connecting to the app.
I have another question - how do I buy GIC - I already have HISA account.
Could not figure it out on the app.  

I've not tried on an App before but you can do it from a laptop using a browser, just need to log into your account and go to Account Services. Just opened a 5 year GIC as their new rate today is 3.8, quite good for me.

January 9, 2026
9:09 am
leahpoli
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Thank you all for the help. Figured it out. Need to use VPN. Bought GIC.

January 9, 2026
12:22 pm
KamWest
Toronto
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gicbits said
I recently closed my Motive bank account since they decreased their rates and it's unlikely they will go back up after being sold to National Bank so I'm looking for an alternative.

Does Wealth One have the same type of online banking options as Motive and EQ Bank?

Would I be able to buy GICs online?

Can I link a bank account by sending them a void cheque?  

Wealthsimple does everything you are asking for and would be (and is) my choice.

January 9, 2026
12:27 pm
canadian.100
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KamWest said
Wealthsimple does everything you are asking for and would be (and is) my choice.  

Wealthsimple does not sell GICs.

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