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Tangerine Promotional Rate not being displayed under Account Details Tab
September 3, 2025
5:51 pm
NokomisStation
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June 22, 2023
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https://www.tangerine.ca/en/faq/where-can-i-find-the-details-of-the-promotional-interest-rate-i-have-on-my-savings#:~:text=Here%E2%80%99s%20how%20you%20can%20find%20your%20promotional%20interest,are%20on%20the%20right%20side%20of%20the%20page.

My promotional rate is not presently being displayed on my account details page. It still shows under "Bonuses & Contests" under "Profile and Settings". Although, this no longer displays the interest rate like it did for decades and decades (IT progress is a godsend).

Is anyone else experiencing this hiccup?

September 4, 2025
9:15 am
JPenterprise
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My promo rate is still displayed under detail.

September 4, 2025
9:35 am
Slybanking
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July 28, 2016
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Still there for me too

September 4, 2025
9:44 am
Norman1
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I still see my promo rate and promo ending date there.

September 4, 2025
11:46 am
cgouimet
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NokomisStation said
https://www.tangerine.ca/en/faq/where-can-i-find-the-details-of-the-promotional-interest-rate-i-have-on-my-savings#:~:text=Here%E2%80%99s%20how%20you%20can%20find%20your%20promotional%20interest,are%20on%20the%20right%20side%20of%20the%20page.

My promotional rate is not presently being displayed on my account details page. It still shows under "Bonuses & Contests" under "Profile and Settings". Although, this no longer displays the interest rate like it did for decades and decades (IT progress is a godsend).

Is anyone else experiencing this hiccup?  

Did you get your interest credits on Sep 1?

CGO
September 4, 2025
12:31 pm
NokomisStation
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Yes

September 6, 2025
9:47 pm
Norman1
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The promo you were on could have ended at the end of August.

Check the dates in the listing of the promo under "Bonuses & Contests".

September 7, 2025
9:12 am
NokomisStation
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June 22, 2023
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Here’s what else you need to know:

•You’ll earn 3.65%* interest from July 1, 2025 until September 30, 2025

•This will apply to existing and new Tangerine Savings Account(s), including RSP, TFSA and US$

•This will apply to the new money you brought to your Account(s) since April 3, 2025

September 13, 2025
8:46 am
Bluestar
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May 18, 2022
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I was offered 3.75% back on Sept. 4th for up to November 30. I think they were upset I transferred out a chunk of money out the previous day!

September 13, 2025
11:12 am
JohnnyCash
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Bluestar said
I was offered 3.75% back on Sept. 4th for up to November 30. I think they were upset I transferred out a chunk of money out the previous day!  

No, they weren't upset. It's all just random, you'll learn that soon enough. Welcome to the Tangerine lottery.

September 24, 2025
8:53 am
NokomisStation
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June 22, 2023
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In a piece of poetic justice, after I have emptied my funds from Tangerine, the promotional offer has reappeared on my desktop computer. I would speculate that this was a Tangerine IT issue. I do not have enough technical knowledge to know if it could be related to a browser update or operating software update on my desktop computer. It was absent for an extended period of time, much like my cash will be from Tangerine.

September 25, 2025
6:01 pm
Bill
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September 11, 2013
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Got an email today from Tangerine (never got an offer by email from them before) saying they've extended my 3.75% offer (it's actually 3.65%) two more months, to Nov 30, nothing I have to do.

Signed in to my Tangerine account and the mail there, dated today, said my existing offer has 5 more days and then it's back to posted rates, no reference to any extension of promo.

So who knows?

September 26, 2025
6:28 am
cgouimet
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Bill said
Got an email today from Tangerine (never got an offer by email from them before) saying they've extended my 3.75% offer (it's actually 3.65%) two more months, to Nov 30, nothing I have to do.

Signed in to my Tangerine account and the mail there, dated today, said my existing offer has 5 more days and then it's back to posted rates, no reference to any extension of promo.

So who knows?  

Did you look at "Account Details"?

CGO
September 26, 2025
2:09 pm
Bill
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Thanks, I did, I just figured it out.

We are both on a promo rate, the email came to my email so I assumed it was for me, it mentioned no name, but it's also the email address my wife has on her Tangerine profile. Turns out, based on Account Details, she got the 3.75% extension, it was not for me, my 3.65% expires Sept 30.

Lesson: always check Account Details, otherwise I would have moved Tangerine money from and to the wrong accounts, to mine instead of hers.

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