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New offer 3.7%
December 10, 2025
4:04 pm
BK
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March 30, 2022
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Tangerine now requires 12 character passwords.

December 11, 2025
1:55 pm
COIN
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BK said
Tangerine now requires 12 character passwords.  

Is that only for new customers?

December 11, 2025
1:59 pm
Alexandra
British Columbia
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COIN said

Is that only for new customers?  

I am a long time client started with ING Direct. I had to make up a new password with Tangerine about a week ago. They said to use the old number password with bank card.

December 11, 2025
2:12 pm
JohnnyCash
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COIN said

Is that only for new customers?  

No, it has been an option in the settings menue for several months, just that they are randomly notifying clients to create a new 12 character password. There's nothing to stop any other client that has yet to be notified from changing to it now. For those clients, it's optional until it isn't.

December 11, 2025
8:34 pm
HermanH
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I was just forced to create a new PW for Tang. It simply would not allow me to proceed, otherwise. I retain the old 6-digit code for phone transactions.

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