Unexplained $1,900 “Other loan interest” debit from RBC Savings | Page 2 | RBC Royal Bank | Discussion forum

Description for the credit note looks different this morning. It's a lengthy entry “br to br transaction, some account number, srf, int payment collected from 3” also provides a name of Dr Singh.

I am interpreting this to mean that RBC charged someone else’s interest to my savings account in error and that they used a branch to branch transaction to reimburse me. Could be wrong but that would make sense.

I still don’t have an explanation which was promised on Monday. I need a formal explanation from RBC in writing for this account in case CRA raises questions about the transaction. Would also like to understand how an external debit could be applied to the account which does not allow such debits. And why it was me rather than the bank that spotted the error.