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Email this3:55 pm
February 7, 2019
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I received an alert today (Dec 29) that a large amount was withdrawn from my account on Dec 9, 20 days ago.
All true and all is fine except for the 20 days it took to get the alert.
Obviously some issues with the Oaken alert system.
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4:17 pm
January 12, 2019
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.
- Totally Unacceptable ⬆️‼️
.
Unless there's a problem with your email sytem,
I would contact Oaken about that ... A-Sap 
- Dean
" Live Long, Healthy ... And Prosper! "
6:11 pm
March 15, 2019
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cgouimet said
I received an alert today (Dec 29) that a large amount was withdrawn from my account on Dec 9, 20 days ago.All true and all is fine except for the 20 days it took to get the alert.
Obviously some issues with the Oaken alert system.
It's December most people have other priorities. Ever tried to contact people in the banks at this time of year?
1:28 am
February 7, 2019
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Dean said
.Totally Unacceptable ⬆️‼️
.
Unless there's a problem with your email sytem,
I would contact Oaken about that ... A-SapDean
I get lots of email daily with nothing "unusual" except for all the Boxing Day adds and the late notifications - 12 in the last 12 hours ...
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9:37 am
January 12, 2019
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cgouimet said
I received an alert today (Dec 29) that a large amount was withdrawn from my account on Dec 9, 20 days ago.
All true and all is fine except for the 20 days it took to get the alert.
Obviously some issues with the Oaken alert system.
A while ago, Oaken was have Major Problems with emailed 'Login' notifications that took up to 2-3 days to arrive.. If remember correctly, it took them almost a Month to fix it❗
Please keep us posted on what you find out from Oaken, about your Withdrawal Alert, that was '20 Days Late' in arriving.
Thanks,
- Dean
" Live Long, Healthy ... And Prosper! "
11:37 am
November 3, 2022
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I am also getting alerts from Oaken about withdrawals, confirmations of investment being ready for download, and low balance alerts. All of these are correct, but arise from transactions that are over two weeks old. There must be some software glitch that has recently been fixed, leading to a flood of long delayed messages to clients.
12:05 pm
February 7, 2019
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I've been getting immediate notifications re logins and appropriate 2 weeks notice of Maturing GIC's. But these 12 withdrawal notifications are way way late.
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12:10 pm
February 7, 2019
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I just received this from Oaken...
"Good afternoon,
Thank you for your message.
We sincerely apologize for any confusion. This was a result of a temporary glitch in the system that triggered previous emails and or notifications being sent. We kindly ask you disregard these messages."
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