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Email this10:11 am
November 16, 2018
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Alexandra said
When you call the NBofC, ask them if they can deposit your maturing GIC's into the external bank that you were funding your motive accounts from.
Yesterday, the CSR went into each of my GIC's maturing over the next five years
and one by one he changed the original maturity instructions of depositing P&I into my SAVVY savings account to now deposit those funds into my CIBC account. This took awhile and he read each of them out to me as he went down the list.
I could have also asked them to deposit into my RBC account as they were the external accounts I previously used to fund all Motive Accounts from.
Thanks Alexandra! That is really good advice.
I did have a couple of external bank accounts linked when I was at Motive. I will do as you suggest and try asking them to have the Principal and interest of any maturing GIC's deposited into one of those external accounts. It will be interesting to see if NB still has the information for those external accounts stored on my file somewhere - I had figured they would just conveniently loose that information (to make the process of moving P&I out more difficult). Will give it a try!
Much appreciated!
11:11 am
April 21, 2022
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JohnnyCash said
Yes, it gets blocked, it clearly states I do not have any recipients and when I try to add one ( e-Transfer ), it indicates that there is a 48 hour waiting period from the time the online banking account was created.
As of a few minutes ago, I was able to add a recipient to send an e-Transfer.
2:39 pm
October 24, 2022
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I have an old Motive account that I haven't used in years. and am not planning to be part of the migration. Is it necessary to have them cancel my motive accts and ID, or does that automatically happen at a certain point in time if I just do nothing?
2:51 pm
January 12, 2019
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.
BobbyJ ⬆️
It's too late ... The Migration has already come & gone (i.e. already happened).
By doing nothing beforehand ... like it or not, you were a part of it.
Welcome to the NBoC❗
- Dean
" Live Long, Healthy ... And Prosper! "
3:29 pm
November 24, 2025
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Is the 1.75 rate that apparently carries over from Motive Savvy accounts actually stated anywhere on the NBC website?
3:48 pm
April 21, 2022
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jeffy549 said
Is the 1.75 rate that apparently carries over from Motive Savvy accounts actually stated anywhere on the NBC website?
There is a link in this thread to the updated NB interest rates for Motive migrated clients, you'll likely see screenshots of that page too.
4:15 pm
October 24, 2022
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Dean said
.
BobbyJ ⬆️It's too late ... The Migration has already come & gone (i.e. already happened).
By doing nothing beforehand ... like it or not, you were a part of it.Welcome to the NBoC❗
Dean
Wonderful. 😉
8:31 am
November 24, 2025
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Aside from the screenshot, is there anywhere on the live NB account page where I can log in to see my current rate? I doubt that they will keep it at 1.75% indefinitely, and particularly if other interest rates drop.
1:56 pm
October 2, 2025
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JohnnyCash said
The answer was in this thread:
This welcome link will be dead after the migration dust settle. Like jeffy549, I can't find a webpage on the National Bank main website that list the interest rates for the CAD Progress Account (for Motive migrated accounts). Interest rates do change so need to know where it is on the National Bank main website.
The CAD Progress Account interest rates are actually posted on the following link but the rates are not 1.75%, rather it is between 0% to 0.05%. Is that outdated or not meant for Motive migrated accounts?
https://www.nbc.ca/rates/bank-account-rates.html
2:20 pm
November 24, 2025
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That link has already been taken down
2:24 pm
March 30, 2017
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NBC rep confirmed GIC mat instructions are carried over as well. U may want to make a phone call appt to check urs to make sure.
2:42 pm
June 10, 2020
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Before migration, i had cleared out all my savings accounts (I had more than one), but didn't close them before migration. I had one TFSA GIC, and a Motive TFSA cash account. I took all the money except $1.00 out of my Motive TFSA cash account--an early December maneuver.
Now, all my savings accounts have a balance of zero, except for one account that has a balance of $0.21.
I have my TFSA GIC, which is still a TFSA GIC. It looks like my TFSA cash account is now a GIC worth $2.18 or so? I don't understand what has happened. It has a certificate number (like a GIC), but no maturity date.
Anyway, I have booked an in-person appointment for December 16 to close the savings accounts and see how I can access the money from my TFSA GIC when it matures in 2027.
I find this all kind of confusing.
4:12 pm
April 6, 2013
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Laertes said
I have my TFSA GIC, which is still a TFSA GIC. It looks like my TFSA cash account is now a GIC worth $2.18 or so? I don't understand what has happened. It has a certificate number (like a GIC), but no maturity date.
…
Likely same as what Kyle reported.
5.9 Motive Financial Accounts Migrating to Cash Advantage Solution describes what the Motive TFSA Savings Account was migrated to.
4:41 pm
June 10, 2020
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Ah! Thanks, Norman.
5:51 pm
October 2, 2025
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jeffy549 said
That link has already been taken down
It is still there. I took a screenshot for reference.
1:49 am
January 10, 2020
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I ended up with 2 Progress accounts, each under 'The Total' package, one formerly the Motive chequing account and one the former Motive Savvy Savings account, so presumably one earns 1.75% and one earns 0.55% based on the chart.
I can tell which is which only by the balance I had in each, otherwise there is no indication one is earning a different rate than the other. They should certainly display the rate in the details section.
I had only pennies in each, so it does not matter much. No current plans to use these accounts except briefly when my GICs mature, to hold those balances until I complete transfers out.
I also had $0.17 sitting in my Motive TFSA variable account, which is now a TFSA certificate that I can't withdraw, with no maturity date, earning 0% interest. lol. I hope I can withdraw it when my other GICs mature. So I will need to call in about that.
It's good to hear from others that maturity instructions did carry over. However, since my GICs were set to be deposited into my Motive TFSA variable rate savings account on maturity, which is now, as I said, a non accessable certificate earning 0% with no maturity date, and I certainly dont want my large GICs being deposited into that, I will need to call in before the first one matures in January and make sure they are deposited into the NBC TFSA Cash account instead, so I can withdraw.
Waiving the fees indefinately was a nice touch by NBC, but they will have to offer a permanent interest rate boost for former Motive members before I see any real use for these accounts.
12:02 pm
October 2, 2025
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Apart from looking at balances to determine which is which account, the Debit card letter list which accounts is linked to the Debit Card and on that letter, it indicates what account type is the Progress account. It will show something like that, from what I recall (not exact representation):
Chequing ***56 linked to Debit Card
Savings ***75
Other ***33
From this, you can see account ending with 56 is the chequing account.
The 2 Progress Accounts from Motive Chequing and Savvy Savings appears to be of the same product from National Bank's standpoint, apart from the interest rate of 1.75% and 0.55% respectfully. Cheques can be ordered for both Progress Accounts. I do wish National Bank will show the interest rate on the account information page, next to the account number, just like how Motive Financial showed the interest rates. Otherwise, National Bank needs to have a webpage showing up-to-date interest rates for Motive migrated accounts.
1:56 pm
April 21, 2022
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pentel said
Apart from looking at balances to determine which is which account, the Debit card letter list which accounts is linked to the Debit Card and on that letter, it indicates what account type is the Progress account. It will show something like that, from what I recall (not exact representation):Chequing ***56 linked to Debit Card
Savings ***75
Other ***33From this, you can see account ending with 56 is the chequing account.
The 2 Progress Accounts from Motive Chequing and Savvy Savings appears to be of the same product from National Bank's standpoint, apart from the interest rate of 1.75% and 0.55% respectfully. Cheques can be ordered for both Progress Accounts. I do wish National Bank will show the interest rate on the account information page, next to the account number, just like how Motive Financial showed the interest rates. Otherwise, National Bank needs to have a webpage showing up-to-date interest rates for Motive migrated accounts.
Bookmark the page:
https://welcome.nbc.ca/motive-financial/rates.html
2:57 pm
January 10, 2020
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pentel said
Apart from looking at balances to determine which is which account, the Debit card letter list which accounts is linked to the Debit Card and on that letter, it indicates what account type is the Progress account. It will show something like that, from what I recall (not exact representation):
Ah yes, that's a good tip.
On the app details tab for the account, it shows that account linked to the debit card. That's the lower rate account. The higher rate account is not linked to any card.
Still, instead of searching for clues, would be nice of them to show the interest rate in the account info. I mean it's right there for each GIC account, so they seem to have the technology. lol
3:27 pm
June 10, 2020
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scrooge said
I ended up with 2 Progress accounts, each under 'The Total' package, one formerly the Motive chequing account and one the former Motive Savvy Savings account, so presumably one earns 1.75% and one earns 0.55% based on the chart.I can tell which is which only by the balance I had in each, otherwise there is no indication one is earning a different rate than the other. They should certainly display the rate in the details section.
I had only pennies in each, so it does not matter much. No current plans to use these accounts except briefly when my GICs mature, to hold those balances until I complete transfers out.
I also had $0.17 sitting in my Motive TFSA variable account, which is now a TFSA certificate that I can't withdraw, with no maturity date, earning 0% interest. lol. I hope I can withdraw it when my other GICs mature. So I will need to call in about that.
It's good to hear from others that maturity instructions did carry over. However, since my GICs were set to be deposited into my Motive TFSA variable rate savings account on maturity, which is now, as I said, a non accessable certificate earning 0% with no maturity date, and I certainly dont want my large GICs being deposited into that, I will need to call in before the first one matures in January and make sure they are deposited into the NBC TFSA Cash account instead, so I can withdraw.
Waiving the fees indefinately was a nice touch by NBC, but they will have to offer a permanent interest rate boost for former Motive members before I see any real use for these accounts.
As I said, above, I am going to a branch on December 16. I will report back what I find. I need someone to explain things to me.
Please write your comments in the forum.