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Motive Financial accounts migrating to National Bank
November 23, 2025
11:49 am
JohnnyCash
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Contrary to an earlier post, cheques have a shipping fee of $7.19 plus tax.

November 23, 2025
11:51 am
JohnnyCash
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4n2t0 said
I got the "You're a bit too early" message when I tried to signup. I guess Ontario must wait until the 24th.  

https://app.bnc.ca/signUp

November 23, 2025
11:58 am
JohnnyCash
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canadian.100 said
For those of you who successfully signed in today to your newly transferred NBC account, please advise what the interest rate shows as for the new NBC Savings? I believe it was supposed to be around 2%. I have not decided as yet whether it is worth it to do the validations/do the migration/set up of the new NBC account(s) if the interest rate is much less than the 2% originally stated.  

It doesn't show, the good news is you can call them on weekends:

https://www.nbc.ca/contact-us.html

November 23, 2025
12:07 pm
dell15454
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JohnnyCash said

https://app.bnc.ca/signUp

Ditto.
Too eager I guess

November 23, 2025
12:36 pm
canadian.100
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JohnnyCash said

It doesn't show, the good news is you can call them on weekends:

https://www.nbc.ca/contact-us.html

As per your post with the "good news" I just called in - they will not give any responses until my Bank Card is activated - however, I will not be able to activate the card until tomorrow Monday. So we are off to a really great start, aren't we? Probably will not proceed with this effort. No big attraction to NBC.

November 23, 2025
1:36 pm
dommm
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4n2t0 said
I got the "You're a bit too early" message when I tried to signup. I guess Ontario must wait until the 24th.  

I'm from Ontario & had no issues so I guess I'm one of the lucky ones. sf-laugh

November 23, 2025
1:44 pm
Dean
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.
Q: Does everyone need an activated Bank Card ?

When I was with Motive, I didn't even Have a Bank Card !

Thanks,

    Dean

sf-cool " Live Long, Healthy ... And Prosper! " sf-cool

November 23, 2025
1:54 pm
Alexandra
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Dean said
.
Q: Does everyone need an activated Bank Card ?

When I was with Motive, I didn't even Have a Bank Card !

Thanks,

    Dean

  

Hi Dean,
I went on-line and asked if it was mandatory to have a debit card if you are a client of National Bank of Canada.
It says no you do not need a debit card. You can do on-line banking without one. I guess one can have a chequing account with them to move funds or I see you can link most banks as well.

November 23, 2025
2:31 pm
mustang
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Well, I can go you folks one better:
I have been a National Bank customer for several years
I got a debit card when I opened the account, but I never had "activated" it
(Didn't need to, for my purposes, I just used it as my id to login or call in)

I also had an account at Motive
It was my intention to get that account closed, and consign it to the dust heaps of history, figuring it could only lead to trouble if it got transferred
Well, I cleared the money out of the Motive account, but clearly I didn't succeed in getting it closed.
They obviously shipped the information over to National

So now, as of yesterday, I am unable to log into either my National Bank account, or my NBDB brokerage account!
I just called in, and I was told my problem is because I never activated my debit card!
(The one I have had for over 4 years)
I'm told I only have to activate that card, and all will be well
I'll try that at the branch tomorrow morning-- but this has all the earmarks of catch 22

November 23, 2025
2:57 pm
4n2t0
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Tried again, same message...

Untitled.png

November 23, 2025
3:12 pm
JohnnyCash
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4n2t0 said
Tried again, same message...

Untitled.png  

Screenshot-2025-11-23-160902.png

This is what you should have seen if you used the link in post #322. Enter the new NB debit card to start the process.

November 23, 2025
6:20 pm
UkrainianDude
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A letter that I received says Monday. Anyone has different days?

November 23, 2025
6:50 pm
JohnnyCash
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UkrainianDude said
A letter that I received says Monday. Anyone has different days?  

I think everyone from the Motive migration were for Monday.

November 23, 2025
7:19 pm
everhopeful
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I tried signing in to the banking with my existing NBDB credentials, and it didn't work.

JohnnyCash said
https://app.bnc.ca/signUp  

Thank you for the link! I never got an online banking enrolment letter. I went to this link and was able to put in my new debit card to validate. It then told me I had an existing sign in and to use the same credentials as my NBDB login.

Sure can tell we are part of a Big 6 bank now sf-confused. Just reinforces my plan to close out once my last GIC matures. Unfortunately that will be a few years down the line.

At least all the balances moved over correctly.

November 23, 2025
11:08 pm
stewacide
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My Motive cash account (which was paying a decent interest rate IIRC) has been converted to a "Progress Account in CDN$" which appears to pay next to no interest (0.1% near as I can tell). On the National website when I click on "Move Money" I get a popup saying "You must have a bank account to access this feature.", and it prompts me to open a chequing account with a $4 monthly fee. Since I also have automatically migrated Motive GICs with various maturity dates am I being forced to sign up for and keep a paid National chequing account to ever get my money out?

November 24, 2025
2:58 am
Poor Richard
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Your next meal is on us

You'll receive a $200 gift card to dine at a restaurant near your branch when you meet all the conditions of our latest promotion. It's our way of saying thank you and treating you to something delicious.*

*Note: if you’re eligible for the promotion, your gift card will be issued automatically with no intervention from a representative. National Bank will never call, text or email you to ask for your financial information.

Learn about our cybersecurity tips on our fraud prevention page

Step 1

Set up or maintain at least one type of eligible recurring direct deposit into your National Bank chequing account during the promotional period. To be eligible, this deposit must be part of the eligible list (see legal disclaimers) and occur at least three times within the promotional period. 1

" "
Step 1

Set up or maintain at least one type of eligible recurring direct deposit into your National Bank chequing account during the promotional period. To be eligible, this deposit must be part of the eligible list (see legal disclaimers) and occur at least three times within the promotional period. 1
" "
Step 2

Complete at least five eligible transactions, such as debit card purchases or bill payments made through the National Bank app or online bank during the promotional period.

" "
Eligible clients

You must be part of the ongoing migration wave, and have been the primary holder of one of the following eligible CWB chequing accounts before your migration:

Gold Leaf PLUS™ Account
CWB Prestige® Account
Apex™ all-inclusive Chequing Account
Standard Chequing Account
Basic Account

Takes more than a $200 gift card to buy my loyaltysf-frown

November 24, 2025
3:24 am
Poor Richard
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JohnnyCash said

Screenshot-2025-11-23-160902.png

This is what you should have seen if you used the link in post #322. Enter the new NB debit card to start the process.  

Not what I did. go to signup.motive.nbc.ca . First page enter your log in used at Motive, second box put the secret code they snail mailed you. Set up email & password...you're in. Much easier.

November 24, 2025
4:16 am
davidgeorge
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I just signed in to my NBC account and noticed that both my RRSP and TFSA savings accounts no longer appear. Could anyone clarify where my funds will go once the RRSP and TFSA GICs mature in the future? I previously instructed Motive not to auto-renew them.

November 24, 2025
5:01 am
JohnnyCash
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Poor Richard said

Not what I did. go to signup.motive.nbc.ca . First page enter your log in used at Motive, second box put the secret code they snail mailed you. Set up email & password...you're in. Much easier.  

Yes, that's true, but it wouldn't have worked yesterday, hence the workaround.

November 24, 2025
7:15 am
Rick Condon
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My package/account is "The Total".
$28.95 (waived for a period of at least 12 months)
You gotta be kidding me!! I can't even see where my interest rate is located.
As Private Hudson said in Aliens, "How do I get out of this chickens**t outfit?"

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