GISC - how to specify/change maturity options? | Motive Financial | Discussion forum

RicksBank said
I just created 2 GICs, 2yr and 3yr, but during and after the setup I don't see anywhere to specify or change the maturity options. If I like the rate 2 years from now, I would want to renew that money for 3 years as part of a GIC ladder, not another 2 years.

What am I missing?

After setting up a GIC, it just says:

"Interest calculated and transferred to another one of your accounts.
The term will be renewed for the same term type and length at the interest rate effective on the maturity date."  

You have to let them know what you wish. Can't be done when you buy online. I just phone and it's done right away.

FastJonny said

You have to let them know what you wish. Can't be done when you buy online. I just phone and it's done right away.  

By today's standards, that's ⬆ pretty 'Antiquated'. But sadly, Motive isn't the only FI that still operates like that.

Meh ... I guess it helps to keep their CSRs busy.

Dean