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Email this5:50 pm
September 18, 2020
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lisa said
We tried for 2 days to set up a link to our joint Meridian account that we just opened. Finally decided to visit the branch and bring form and void cheque in. Asked the teller why we were having a problem linking the account to an outside bank and he said "It never works" lol
Really? Never succeeded? What should I do? I don't have a branch here. How do I submit a paper application?
9:30 pm
April 9, 2019
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I called them, rep. sent me form through secure email. I filled the form emailed it back. The account got linked in ~24-48 hrs, I do not remember being annoyed.
Overall I had pleasant experience with them. Always on the phone. I did not dare to touch anything myself. It always started with some wait (up to 15 min I think) then things started rolling.
I would sure go back to them for another one if they let me in.
Mind you, my needs were rather basic.
10:23 pm
January 10, 2020
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annie said
Really? Never succeeded? What should I do? I don't have a branch here. How do I submit a paper application?
Top of the Money Mover Authorization Form says "Please submit completed form through Secure Message via Online Banking"
5:31 am
December 20, 2019
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Hmm, it always works for me, even when I used it at Motus Bank which was exactly the same software and system.
I have been linking my wife and kids accounts to Simplii as well and I just tested it by deleting the old one and setting it up again.
Works flawless for me every time.
5:52 am
April 21, 2022
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KamWest said
Hmm, it always works for me, even when I used it at Motus Bank which was exactly the same software and system.I have been linking my wife and kids accounts to Simplii as well and I just tested it by deleting the old one and setting it up again.
Works flawless for me every time.
Great, the reality is it doesn't for many others, let's leave it at that.
6:04 am
December 20, 2019
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JohnnyCash said
Great, the reality is it doesn't for many others, let's leave it at that.
Really now, you think your opinion is all mighty?
Get real, instead lets focus on why it is not working for some people, ie browser, settings etc.
I'd appreciate you keep non helpful responses away from mine when I'm trying to help members and all you're doing is criticizing the system.
So, I'm using a chromebook with chromeOS and it works perfectly. Also the accounts are well established with a good history so that might play into it.
Additionally one can try on mobile and desktop, I personally have always used desktop so maybe one of the two will work better than the other.
6:19 am
December 20, 2019
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More checks...
It goes without saying but turn off any VPN and adblockers if you have them.
I have even had the built in popup blockers the browsers come with interfere with some banking apps. Go into site settings and make sure you allow popups from the site as well.
11:01 pm
January 10, 2020
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JohnnyCash said
Great, the reality is it doesn't for many others, let's leave it at that.
It doesn't work for me either.
5 different banks!
No problem linking from other banks though, so I will just pull the funds out.
Please write your comments in the forum.