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July 25, 2016
4:19 am
JenE
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I've been trying to log in since Saturday. Anyone else having trouble?

July 25, 2016
4:46 am
2of3aintbad
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I can log in ( 7:45 EST)

July 25, 2016
6:30 am
Norman1
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I was able to log into EQ Bank's web site successfully just now.

July 26, 2016
6:10 am
JenE
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Was able to log in on Monday. Received $25 for my birthday!

July 26, 2016
7:06 am
2of3aintbad
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JenE said

Was able to log in on Monday. Received $25 for my birthday!

Maybe they blocked your log in until they checked that the $25 was posted correctly .

August 3, 2016
3:31 am
JenE
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Well, I can't get into EQ again! Arrived home from vacation yesterday afternoon and have been trying since then. Just keep getting message that they're having difficulties. Anyone else not able to log in? It's 6:30 am in Ontario.

August 3, 2016
3:40 am
3oakwest
Ontario, Canada
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At 6:39 I was able to log in with no trouble. I'm in London, On.

August 3, 2016
4:48 am
semi-retired
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7:45 AM Ottawa No trouble logging in.

August 3, 2016
4:56 am
fabafter50
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7:56 am Toronto, log in okay.

August 3, 2016
5:32 am
JenE
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Thanks all. I finally phoned in and got the problem resolved. They said I'd put in the wrong password but I'd changed it in case that was the problem, so who knows. "All's well that ends well"!

But, if the incorrect password was the problem, why not get a message saying so rather than "we are experiencing difficulties"?

August 3, 2016
10:56 am
Loonie
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They are probably guessing at what the problem was. "Technical difficulties" is a catch-all.
It's always easier to blame the customer, who has few defences. That would be consistent with my experience of them.

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