Welcome received but can't access | EQ Bank | Discussion forum

I received my welcome and that I could now access my account and set up.
I signed in and set up the security questions, then it asked for the code sent to my phone. Problem is, I am out of the country with no text ability on my phone.

Did everyone have that text code step before going further? I emailed them several days ago with no reply. Several thousand $ sitting getting a pittance interest. Out of country two more months. I'm looking for an international toll free #.