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Email thisZag Bank started winding down operations in 2019
Website (former): https://www.zagbank.ca
Headquarters: Calgary, Alberta
Parent company: Western Financial Group
Credit union? No
Available to Quebec residents? No
Founded in: 2002
Disclaimer: Although our best efforts are made, the information posted on this website is not guaranteed to be accurate. Please visit their website for authoritative information.
Latest discussions about Zag Bank -- view all
| Forum/Topic | Started | Last post | Posts |
|---|---|---|---|
|
Zag Bank Desjardins says personal data of 2.9 million members breached |
June 20, 2019 |
March 13, 2023 |
35 |
|
Zag Bank Zag Bank's assets to be transferred to Desjardins Trust Inc. |
January 17, 2020 |
February 12, 2020 |
9 |
|
Zag Bank Zag Bank and Continental Bank file discontinuance applications |
June 21, 2019 |
June 21, 2019 |
1 |
|
Zag Bank |
February 25, 2019 |
February 25, 2019 |
2 |
|
Zag Bank |
November 5, 2018 |
February 21, 2019 |
58 |
Customer service: Rated 1 / 5 stars
Account features: Rated 1 / 5 stars
Interest rates (consistency and amount): Rated 4 / 5 stars
Fees:
Interface (online, telephone, in-person, etc.): Rated 1 / 5 stars
How long have you banked with them?: 5 months
Why do you bank with them?: Initial high rate promotion
What do you like about this bank / credit union?: Nothing except the initial rate
What could be improved about this bank / credit union?: Everthing. Messed up my accounts type. Never got back to me after complaints about their mistakes. I had to doggedly pursue them to get corrections. Website non-sensical. Eg. You want a new gic in an account. It is not a new gic...it is a "new account".
General comments: Customer service people nice enough but do not follow up. I would think the management and training are the problem. I will likely withdraw my funds when term is up.
Review by westcoastalman — July 10, 2016 @ 3:08 pm
Customer service: Rated 3 / 5 stars
Account features: Rated 2 / 5 stars
Interest rates (consistency and amount): Rated 4 / 5 stars
Fees:
Interface (online, telephone, in-person, etc.): Rated 4 / 5 stars
How long have you banked with them?: 9 months
Why do you bank with them?: High interest rates
What do you like about this bank / credit union?: Not much about this bank
What could be improved about this bank / credit union?: Customer service
General comments: When I open an account with them, my fist deposit of 25 dollars got lost with them. the fist interest to be paid was not accurate. I had to contact them about it and they relied their mistake.
Review by jojo — June 8, 2016 @ 4:07 pm
Customer service: Rated 1 / 5 stars
Account features: Rated 3 / 5 stars
Interest rates (consistency and amount):
Fees:
Interface (online, telephone, in-person, etc.): Rated 2 / 5 stars
How long have you banked with them?: 3 months
Why do you bank with them?: Rate
What do you like about this bank / credit union?: Rate
What could be improved about this bank / credit union?: Everything
General comments: Not ready stillbhas lots of wrinkles
Review by Sam — February 10, 2016 @ 5:02 am
Customer service: Rated 1 / 5 stars
Account features: Rated 1 / 5 stars
Interest rates (consistency and amount): Rated 1 / 5 stars
Fees:
Interface (online, telephone, in-person, etc.):
How long have you banked with them?: I banked with them 1 day.
Why do you bank with them?: I don't.
What do you like about this bank / credit union?: Nothing.
What could be improved about this bank / credit union?: They try to suck you in with misleading information.
General comments: I staying with Implicity.
Review by Linda Ford — December 2, 2015 @ 4:53 pm
Customer service: Rated 5 / 5 stars
Account features: Rated 5 / 5 stars
Interest rates (consistency and amount): Rated 5 / 5 stars
Fees: Rated 5 / 5 stars
Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars
How long have you banked with them?: 4 months
Why do you bank with them?: interest rates high
What do you like about this bank / credit union?: good rates
What could be improved about this bank / credit union?: higher rates
General comments: very good bank
Review by robert woodhall — October 19, 2015 @ 1:41 pm