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12:15 pm
October 15, 2009
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djino
| | Ottawa (Gatineau, Qc Area) | |
| Member | posts 209 | |
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Just got my PCF Chip Card the other day, it looks much nicer than the original.
If you want yours:
1) Login to Online Banking
2) Click Special Request TAB on the top red bar
3) Under the Account Services section choose Replace damaged bank card
4) Verify Address and click Order replacement card now
Note: If you had to update your address, you will need to wait 1 business day before ordering your replacement card as they will send to address you had previously if you order it right away.
You get 1 free replacement per calendar year. More than one replacements will be charged $5 (I think), so if you have already received a replacement in 2009, wait until January.
You will also keep the same debit card numbers since you are not reporting this lost or stolen. No need to activate new card, old card will go inactive when new card is used the 1st time (or when 60 Days have past since new card has been issued — whichever comes first).
djino
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2:06 am
October 16, 2009
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mike
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RE: Chip Card
I have been using a Chip Card now in the UK for just over a year and while it's great new technology it's less secure than signing for it and having the cashier check your card and signature.
With a Chip Card, people actually walk around and "scan" the cards as they are being used (illegally) here and you can then use the Chip Card PIN number on the internet. It's actually quite common to have your PIN and Chip Card read and stolen.
Even though we have a Chip Card card and it's VERY common here in the UK, we use our Canadian MasterCard (non-Chip) 90% of the time. It is a lot more secure IMO.
Mike
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4:43 am
October 16, 2009
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djino
| | Ottawa (Gatineau, Qc Area) | |
| Member | posts 209 | |
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I was actually referring to Presidents Choice Debit Chip card (linked to your checking account).
As Chip Credit cards have been around for a few years (In Canada), Chip on debit client cards are pretty new (in Canada). I am not suggesting that CHIP technology is 100% secure, it is much more secure than our current method of swiping our debit cards (using the magnetic strip) and punching in our PINS — which can be compromised much easier than when using CHIP technology.
I agree with you when it applies to CHIP Credit cards, but for a different reason. When Non-chip credit card transactions occur, you obviously sign for it. If any fraudulent should occur, you have the zero liability protection — you call your Credit card issuer to report the issue, they IMMEDIATELY remove the charge from your account while they investigate. With the more current CHIP/PIN Credit cards, should a fraudulent transaction for which it was a PIN-related transaction, this makes it easier for banks to find the client responsible for the transaction.
djino
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10:51 pm
October 16, 2009
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Doug
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I'm also not a fan of CHIP technology, from what I've read. First, I fear that the "zero-liability" policy already available on credit cards, where the card issuer reverses the charge and charges it back to the merchant when there's been a disputed transaction, will become a lot more cumbersome for customers experiencing fraudulent transactions – and it'll take longer to be reimbursed, since the banks will be on the hook now for fraudulent transactions not the merchants. And because the banks will be responsible for fraudulent activity, they'll scrutinize disputed transaction reports as they already do with PIN-based debit card fraudulent activity. That's good, to discourage fraudulent reports of fraudulent activity, but it also puts too much onus on legitimate fraudulent activity reports from law-abiding, honest citizens.
As well, quite frankly, I'm not convinced they're all that more secure. Even when my Visa is ultimately upgraded to CHIP, I'll continue to request merchants swipe it the old-fashioned way and have me sign the transaction slip. It's just the way I prefer to operate. If the merchant doesn't like it, perhaps I can write them a cheque? Now there's old-fashioned. 
Cheers,
Doug
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5:00 am
October 17, 2009
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Scone
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My credit card issuers recently replaced my old cards with chip cards. A few weeks ago I attempted to pay for something with a credit card like I've always done, but the vendor actually had a chip card terminal (not all do yet), and I of course hadn't memorized my credit card PIN yet. Imagine my surprise when the vendor refused to to the transaction with the old "swipe and sign" procedure. According to the vendor, if they did that and I turned out to be a fraud (i.e. not the card user or not authorized to use the card), the vendor would be on the hook for the transaction cost since the vendor had a PIN terminal but chose not to use it. I offered to show my driver's license to back up the name and signature on the credit card, but the vendor wouldn't budge. Sounds to me like there are going to be a few growing pains in the future as we transition to this new technology. BTW I had to pay cash to settle the transaction.
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5:20 pm
October 18, 2009
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djino
| | Ottawa (Gatineau, Qc Area) | |
| Member | posts 209 | |
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I could be mistaken, but I thought a vendor would NOT have the option in choosing to swipe or use CHIP for the transaction. Meaning, if the terminal is a CHIP terminal and the credit card was a CHIP/PIN Card, that if the vendor swiped, the terminal wouldn't allow the transaction forcing the vendor to apply use CHIP/PIN for the transaction.
Am I wrong?
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6:05 am
October 19, 2009
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Scone
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I think everyone is still trying to figure out the rules, including the vendors. In my case, the card terminal allowed for both chip reading and card swiping, but it was the vendor who wouldn't allow me to swipe the card. I didn't ask directly, but I gathered from the vendor that he was able to override the chip reader in favour of the card swipe reader, but by doing so he exposed himself to liability that he wasn't prepared to take on. I don't know if he was right or wrong, but it was his store and he felt so strongly about it that he was willing to lose a sale (I happened to have enough cash on me to cover the cost).
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