Saven Financial profile, discussions, and reviews

1 Review »

1. Customer service: Rated 1 / 5 stars

   Account features: Rated 3 / 5 stars

   Interest rates (consistency and amount): Rated 5 / 5 stars

   Fees: Rated 5 / 5 stars

   Interface (online, telephone, in-person, etc.): Rated 1 / 5 stars

   How long have you banked with them?: I am still trying to sign up

   Why do you bank with them?: I do not bank with them as I cannot sign up and nobody will answer their Customer Service line?

   What do you like about this bank / credit union?: Totally unacceptable service as nobody will answer their Customer service line.

   What could be improved about this bank / credit union?: Get their on line system for sign up to work properly and have a customer service person answer the phone. I have tried 3 times now over the past couple of weeks and have waited over 1 hour phone and No Answer???

   General comments: Your web site leaves a lot to be desired. This is the third time I have tried to sign up with No success?? Your system says I haven't completed all the required info however it will not let me complete it?? I was on hold the last time for over 1 hour and couldn't wait any longer. Same thing every time. Is this an example of the kind of Service I can expect from you when you have my money????? Would a Senior management person call me at 226 668 9619. Regards Paul Beach

   Review by Paul — June 4, 2022 @ 12:35 pm