Peoples Trust profile, discussions, and reviews

Website: https://www.peoplestrust.com
Headquarters: Vancouver, British Columbia
Parent company: n/a
Credit union? No
Available to Quebec residents? No
Founded in: 1985

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Latest discussions about Peoples Trust -- view all

Forum/Topic Started Last post Posts

Peoples Trust

peoples trust drops rate

January 4, 2017
3:41 pm by
doc
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January 5, 2017
9:55 am by
christinad
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4

Peoples Trust

Considering Peoples Trust GIC

October 13, 2016
8:36 pm by
Archibald
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October 20, 2016
7:50 pm by
kanaka
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22

Peoples Trust

Transfer-Out Timeline

October 4, 2016
5:00 pm by
Loonie
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October 4, 2016
5:00 pm by
Loonie
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1

Peoples Trust

Is there any value in Peoples any more?

June 11, 2016
7:18 pm by
Loonie
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June 17, 2016
11:34 pm by
Yas
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9

Peoples Trust

Cannot log in

June 5, 2016
5:33 am by
misty
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June 5, 2016
5:33 am by
misty
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1

7 Reviews »

  1. Customer service: Rated 4 / 5 stars

    Account features: Rated 4 / 5 stars

    Interest rates (consistency and amount): Rated 5 / 5 stars

    Fees: Rated 5 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 4 / 5 stars

    How long have you banked with them?: Since 2013

    Why do you bank with them?: For the TFSA interest account.

    What do you like about this bank / credit union?: Competitive rates.

    What could be improved about this bank / credit union?: Hold times.

    General comments: Website had some security issues which seem to be resolved.

    Review by Grahame — August 18, 2014 @ 7:44 am

  2. Customer service: Rated 5 / 5 stars

    Account features: Rated 5 / 5 stars

    Interest rates (consistency and amount): Rated 5 / 5 stars

    Fees: Rated 5 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars

    How long have you banked with them?: Since August 2014.

    Why do you bank with them?: Highest Tfsa interest rate in Canada at 3% as of writing. Frustrated with Tangerine which deceived me with a teaser interest rate. Big banks put me on long wait times to anwser my simple questions by phone People's trust I get through sooner. Over all very satisfied.

    What do you like about this bank / credit union?: High interest rates, easy to use interface, lower wait times for help line questions when compared to TD bank which always has a message that were experiencing long than expected wait times, and an security image to help you tell if your on the correct website before preceding any further. Keep up the great work Peoples trust!

    What could be improved about this bank / credit union?: Additional security upon logging on like code generator app or two way verification.

    General comments: Happy overall.

    Review by julianvolesky — December 24, 2014 @ 6:54 pm

  3. Customer service: Rated 5 / 5 stars

    Account features: Rated 5 / 5 stars

    Interest rates (consistency and amount): Rated 5 / 5 stars

    Fees: Rated 5 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars

    How long have you banked with them?: Since August 2014.

    Why do you bank with them?: Highest Tfsa interest rate in Canada at 3% as of writing. Frustrated with Tangerine which deceived me with a teaser interest rate. Big banks have long wait times to anwser my simple questions by phone People's trust I get through sooner. Over all very satisfied.

    What do you like about this bank / credit union?: High interest rates, easy to use interface, lower wait times for help line questions when compared to TD bank which always has a message that were experiencing long than expected wait times, and a security image to help you tell if your on the correct website before preceding any further. Keep up the great work Peoples trust!

    What could be improved about this bank / credit union?: Additional security upon logging on like code generator app or two way verification.

    General comments: Happy overall.

    Review by julianvolesky — December 24, 2014 @ 6:57 pm

  4. Customer service: Rated 4 / 5 stars

    Account features: Rated 5 / 5 stars

    Interest rates (consistency and amount): Rated 5 / 5 stars

    Fees: Rated 5 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 3 / 5 stars

    How long have you banked with them?: 1 year

    Why do you bank with them?: The interest rate is one of the highest.

    What do you like about this bank / credit union?: Easy to use online. No hassle. No transfer fee. The customer service line is to the point.

    What could be improved about this bank / credit union?: The online site and online banking could better.

    General comments: Only been a year and I don't really have any bad review about PT.

    Review by rapidgoat — January 19, 2015 @ 6:39 pm

  5. Customer service:

    Account features: Rated 5 / 5 stars

    Interest rates (consistency and amount):

    Fees:

    Interface (online, telephone, in-person, etc.):

    How long have you banked with them?: since 2012

    Why do you bank with them?: Good interest, Good service, Friendly and intelligent staff, Good phone service.

    What do you like about this bank / credit union?: see above

    What could be improved about this bank / credit union?: Works for me.

    General comments: Very please with my interactions with this organization

    Review by Dennis Bratton — February 8, 2015 @ 2:39 pm

  6. Customer service: Rated 5 / 5 stars

    Account features: Rated 4 / 5 stars

    Interest rates (consistency and amount): Rated 4 / 5 stars

    Fees: Rated 5 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars

    How long have you banked with them?: 2 years

    Why do you bank with them?: TFSA's rates (relative to everyone else's!)

    What do you like about this bank / credit union?: Used to be frustrated by having to call-in to transfer funds out - though CSR's consistently pleasant and helpful and wait-times acceptable - but VERY pleasd that that is no longer an issue.

    What could be improved about this bank / credit union?: Wish the 3% interest rate - apparently since 2009! - could have been maintained.

    General comments: Concerned about the 1% drop in interest rate this year and what that might mean in future.; however, still above all other institutions (excepting promotions) so will leave my $$$ here for the time being. (0.5% more not worth the bother for me with this $$$ since I use it for "extras" and time for transfers and fees end up "eating" any extra interest earned, it seems).

    Review by James — August 13, 2015 @ 8:00 pm

  7. Customer service: Rated 4 / 5 stars

    Account features: Rated 3 / 5 stars

    Interest rates (consistency and amount): Rated 4 / 5 stars

    Fees: Rated 5 / 5 stars

    Interface (online, telephone, in-person, etc.): Rated 5 / 5 stars

    How long have you banked with them?: Since 2012

    Why do you bank with them?: Originally because they had no online banking, but they've put that in now. And of course interest rates.

    What do you like about this bank / credit union?: High interest, good customer service helping me past hurdles without gotchas, few fees

    What could be improved about this bank / credit union?: Service is only M-F business hours; rates have been falling

    General comments: Recent rate drops are depressing. I have good-paying terms, though, and they move money promptly without errors, so I'll stay near the $100K limit with them.

    Review by RetirEd — March 23, 2016 @ 10:02 am

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