12:07 pm
July 10, 2011
7:29 pm
May 31, 2015
On the up side, I like their website design.
Very simple and clean.
Compared to so many of the other online banks out there where the webpage is a total mess of information, this one is easy on the eyes.
They should offer Zagnut candy bars to those of us pioneers who are signing up for this as yet unknown online bank.
9:01 pm
July 10, 2011
Talking about computer system availability, I should say mbna.ca. Before it was taken by TD, I did not have any problem. TD rebuilt mbna.ca. Now I often had this:
This Web Service is currently not available. Service will be restored shortly so please try again later. We apologize for the inconvenience. Ce service Web n’est pas disponible actuellement. Le service sera r�tabli bient�t ainsi veuillez essayer de nouveau plus tard. Nous nous excusons pour le d�sagr�ment. missing in cloneSetting4c46848e-7f0a-4e13-994a-2609b1ac056f missing in cloneSetting4c46848e-7f0a-4e13-994a-2609b1ac056f
Initially I would not continue. Now I found that, the second log on attempt usually gets through successfully.
1:48 pm
July 10, 2011
5:50 pm
August 9, 2014
I have make a transfer at Zag bank's end and it decided to do so twice which overdraft my checking account while they somehow don't have my record; they claim they will need couples days to get my money back. This is a disaster because I have a CC bill to pay in a couple of days if I do not want to get charge interest.
I think I have jump on-board too early now and I think my worst fear probably come true now, there system are crap! That's the reason why it fail despite it doesn't have a lot of user and the reason why I can't delete my transaction online yesterday and have to call !
9:31 pm
July 10, 2011
If I understand you the transfer occurred twice? You setup the transfer from Zags end? Are you sure you didn't schedule an automatic transfer then schedule one manually as well? Seems odd..
I guess Zag is quite new.. Looks like they had GICs etc running before they launched online? In chat today agent said "if" we hit 1000 clients (fully funded) it'll be another 50$.. I don't think they'd hold back though even if it was a weaker launch then anticipated (problems etc). Anybody else partaking in this founder promo?
3:26 am
February 24, 2015
6:51 pm
July 10, 2011
Just a heads up.. Zag charges a registered transfer fee (25$).. Undisclosed at this time (unless its on reg account page)
Dear ----,
Thank you for contacting Zag Bank Client Services. It’s important to us that you are satisfied with your Zag Bank experience.
Zag does charge a $25 fee for transfers of registered accounts to other institutions. However, this is the only fee that Zag has. Our website does not currently have a fee page, but we are always looking for ways to improve our website, so stay tuned!
If you have any other questions, please visit zagbank.ca
Sincerely,
Andrew L.
Zag Bank Client Services Team
12:25 pm
July 10, 2011
6:17 am
February 24, 2015
$25 is probably a typo. We both got $50. As for your other questions, Victor8m:
The next $50 will be deposited sometime in July maybe August? I don't think you need to worry about that. Suppose Zag Bank announced, "Sorry, we are so unappealing that we got only 998 new clients."
As far as I know, today June 12, is the last day to qualify for this promotion.
8:59 am
July 10, 2011
10:11 am
July 10, 2011
...
So I asked ZAG to provide the transit/institution number and account so I could link accounts both directions.. They refused.. So I looked it up in the database and used that info.. I hope they are ready for external links
They linked my Tangerine via cheque/1$ photo deposit.. So the basics seem to all be functioning at this point..
Institution & transit can be found here: on the last page (hit "End" button) http://cdnpay.ca/imis15/pdf/pd.....RBNKSN.pdf
ZAG BANK 342
034200019 00019-342 6807 Railway St SE-Suite 120, Calgary, AB T2H 2V6
034252000 52000-342 Admin, 6807 Railway St SE-Suite 120, Calgary, AB T2H 2V6
034252010 52010-342 Main, 6807 Railway St SE-Suite120, Calgary, AB T2H 2V6
034252019 52019-342 Main Branch, 6807 Railway St SE-Suite 120, Calgary, AB T2H 2V6
EDIT 17/06/2015: No linking external accounts "to" zag yet.. Doesn't appear to be working and/or they are not ready yet for this.. Maybe wrong transit but shouldn't matter in this case..
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