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June 1, 2015
12:07 pm
Yatti420
Canada
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Well my cheque is on the way by mail.. They requested i do a verification form hopefully in error.. Doesn't bode well for confidence in their systems..

June 1, 2015
1:34 pm
james1900
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June 24, 2014
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I did not have much confidence in their computer system either. I just put the initial $100 cheque and wait for the twice or maybe three times of $50 bonus.

June 1, 2015
3:42 pm
Jon
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They don't have a lot of user for the moment, yet their system still have difficulty handling it....

I just wish they will improve it overtime, or copy what CDF do and use the credit union system.

June 1, 2015
7:29 pm
Beetlejuice
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May 31, 2015
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On the up side, I like their website design.

Very simple and clean.

Compared to so many of the other online banks out there where the webpage is a total mess of information, this one is easy on the eyes.

They should offer Zagnut candy bars to those of us pioneers who are signing up for this as yet unknown online bank.

June 1, 2015
9:01 pm
Yatti420
Canada
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As long as they iron em out quickly I'll be OK.. I mean what day did they begin accepting applications?
The PTC breach still irks me..

June 2, 2015
10:43 am
james1900
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June 24, 2014
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Talking about computer system availability, I should say mbna.ca. Before it was taken by TD, I did not have any problem. TD rebuilt mbna.ca. Now I often had this:

This Web Service is currently not available. Service will be restored shortly so please try again later. We apologize for the inconvenience.


Ce service Web n’est pas disponible actuellement. Le service sera r�tabli bient�t ainsi veuillez essayer de nouveau plus tard. Nous nous excusons pour le d�sagr�ment.



 missing in cloneSetting4c46848e-7f0a-4e13-994a-2609b1ac056f 

 missing in cloneSetting4c46848e-7f0a-4e13-994a-2609b1ac056f

Initially I would not continue. Now I found that, the second log on attempt usually gets through successfully.

June 3, 2015
1:48 pm
Yatti420
Canada
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Well my cheque arrived and looks like I didn't need to fill out any excess forms.. Everythg looks good to go.. Now to wait to receive bonus.. This is going to be a set and forget for me..

Can we add zag to the comparison chart? I take it standard rates match PC Financial and Tangerine Bank?

June 3, 2015
5:50 pm
Jon
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I have make a transfer at Zag bank's end and it decided to do so twice which overdraft my checking account while they somehow don't have my record; they claim they will need couples days to get my money back. This is a disaster because I have a CC bill to pay in a couple of days if I do not want to get charge interest.

I think I have jump on-board too early now and I think my worst fear probably come true now, there system are crap! That's the reason why it fail despite it doesn't have a lot of user and the reason why I can't delete my transaction online yesterday and have to call !

June 3, 2015
9:31 pm
Yatti420
Canada
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If I understand you the transfer occurred twice? You setup the transfer from Zags end? Are you sure you didn't schedule an automatic transfer then schedule one manually as well? Seems odd..

I guess Zag is quite new.. Looks like they had GICs etc running before they launched online? In chat today agent said "if" we hit 1000 clients (fully funded) it'll be another 50$.. I don't think they'd hold back though even if it was a weaker launch then anticipated (problems etc). Anybody else partaking in this founder promo?

June 3, 2015
10:56 pm
Jon
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No, I have only request to transfer the money once, but I have cancel a transfer that is done on the same account before as I enter the wrong amount. Maybe that didn't actually cancel it....

June 4, 2015
3:26 am
2of3aintbad
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February 24, 2015
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<>
Yes, and also Mrs aintbad. I mailed her cheque after the $50 bonus for the first account was deposited. So don't be shy, sign up so we get to 1000 real soon !

June 4, 2015
9:27 am
james1900
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June 24, 2014
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I have problems too. My first photo-cheque on May 22 was not cleared yet. Zag shows it is available fund, and gave me $50 bonus too. Anyway, we are founders; we are pioneers. Problems are anticipated.

June 5, 2015
6:51 pm
Yatti420
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Just a heads up.. Zag charges a registered transfer fee (25$).. Undisclosed at this time (unless its on reg account page)

Dear ----,

Thank you for contacting Zag Bank Client Services. It’s important to us that you are satisfied with your Zag Bank experience.

Zag does charge a $25 fee for transfers of registered accounts to other institutions. However, this is the only fee that Zag has. Our website does not currently have a fee page, but we are always looking for ways to improve our website, so stay tuned!

If you have any other questions, please visit zagbank.ca

Sincerely,

Andrew L.

Zag Bank Client Services Team

http://www.zagbank.ca

June 5, 2015
7:17 pm
Jon
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I check my checking account yesterday and realized they corrected the mistake already, no fee/ interest/ penalty charged on both side.

June 10, 2015
12:25 pm
Yatti420
Canada
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Got my $25 bonus.. Now let's hope we get 1000+ clients funded to get the 50$ come July sometime..

June 11, 2015
7:54 pm
victor8m
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June 11, 2015
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25$? I taught it was 50*3???

Also when opening account they ask the initial cheque be made to zag bank. When I opened tangerine account, I made the cheque to myself.
Is it OK or safe to make the cheque out to the bank rather than account holder/self?

June 11, 2015
8:06 pm
victor8m
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June 11, 2015
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And how can the 1000 persons signed up be verified if they claim the figure wasn't reached?

June 12, 2015
6:17 am
2of3aintbad
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$25 is probably a typo. We both got $50. As for your other questions, Victor8m:

The next $50 will be deposited sometime in July maybe August? I don't think you need to worry about that. Suppose Zag Bank announced, "Sorry, we are so unappealing that we got only 998 new clients."

As far as I know, today June 12, is the last day to qualify for this promotion.

June 12, 2015
8:59 am
Yatti420
Canada
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Yes 50$.. My mistake...

June 16, 2015
10:11 am
Yatti420
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...

So I asked ZAG to provide the transit/institution number and account so I could link accounts both directions.. They refused.. So I looked it up in the database and used that info.. I hope they are ready for external links :)

They linked my Tangerine via cheque/1$ photo deposit.. So the basics seem to all be functioning at this point.. sf-cool

Institution & transit can be found here: on the last page (hit "End" button) http://cdnpay.ca/imis15/pdf/pd.....RBNKSN.pdf

ZAG BANK 342
034200019 00019-342 6807 Railway St SE-Suite 120, Calgary, AB T2H 2V6
034252000 52000-342 Admin, 6807 Railway St SE-Suite 120, Calgary, AB T2H 2V6
034252010 52010-342 Main, 6807 Railway St SE-Suite120, Calgary, AB T2H 2V6
034252019 52019-342 Main Branch, 6807 Railway St SE-Suite 120, Calgary, AB T2H 2V6

EDIT 17/06/2015: No linking external accounts "to" zag yet.. Doesn't appear to be working and/or they are not ready yet for this.. Maybe wrong transit but shouldn't matter in this case..

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