Alexandra said

Thanks Norman!! It worked. Changed the time zone. Love You!!

Why does it work on my tablet with correct time?  

It's possible that if you log in on your tablet to the bank app, cookies are not used. If you use your browser to access the bank site, you should experience the same issue as you did on your PC. That is my guess.

Norman1 said

Alexandra said

… I did think of it as the only thing that had changed but never thought to manually put the time on standard again. Other banks are working correctly though.

Yes, the time zone does matter. Internally, many programs use UTC time. The configured time zone is used to convert the local time one sets to UTC time.

It depends on the web site. If the site sends a cookie that expires at a time six months from now, then it isn't going to matter much if the browser's current time is off by an hour. Not the case if the cookie instead expires at a time 10 minutes from now.  

Thanks Norman!! It worked. Changed the time zone. Love You!!

Why does it work on my tablet with correct time?

Alexandra said

… I did think of it as the only thing that had changed but never thought to manually put the time on standard again. Other banks are working correctly though.

Yes, the time zone does matter. Internally, many programs use UTC time. The configured time zone is used to convert the local time one sets to UTC time.

It depends on the web site. If the site sends a cookie that expires at a time six months from now, then it isn't going to matter much if the browser's current time is off by an hour. Not the case if the cookie instead expires at a time 10 minutes from now.

Norman1 said
Try clearing all the cached browsing data (cookies and cached files) from your browser.

Check the clock and time zone on the computer. Incorrect clock and time zone can cause cookies to be discarded early and all sorts of authentication errors.  

I would do both of those things. The latter is a real issue for those now in 'locally made up time zones', e.g. as in AB and BC starting Nov 1st. My Win11 computer correctly went to 'Pacific Time' for BC rather than PST or PDT on Nov 1st. Some computers did not auto-correct.

P.S. I was on EQ Bank yesterday to download statements so the site works.

Norman1 said
Try clearing all the cached browsing data (cookies and cached files) from your browser.

Check the clock and time zone on the computer. Incorrect clock and time zone can cause cookies to be discarded early and all sorts of authentication errors.  

Thanks Norman. I'll try that. You are correct, I am on permanent Daylight time here and had to change my clock manually. Tablet has the daylight time and works.
Let you know. I did think of it as the only thing that had changed but never thought to manually put the time on standard again. Other banks are working correctly though.

Check the clock and time zone on the computer. Incorrect clock and time zone can cause cookies to be discarded early and all sorts of authentication errors.

Tried going incognito. Bank says it is my computer not them. Tried logging in with Google Chrome, Yahoo, Microsoft Edge .... I am frustrated! no "young people" around to help.

Anybody?

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Food For Thought❗

Dean

The Mayo Clinic has a good article on the subject . . .

Link ➡️ https://www.mayoclinic.org/dis.....c-20354578

Now where did I put my glasses⁉️

Dean

AltaRed said
Not wanting to stray far off-topic, but to address Norman1's point, I have negligible cash balances in bank accounts, and negligible cash in investment accounts because I sweep all the monthly distributions out to chequing to pay bills. So an Executor could face the same issue, i.e. inability to source funds from a brokerage account to go to the Estate bank account to fund estate expenses.

However, I think a brokerage MIGHT consider an executor's request to sell units of a brokerage ISA to withdraw and fund estate expenses, if for no other reason than brokerage ISAs are in fact deposit accounts insured by CDIC, but use the mutual fund system as the means to deposit or withdraw funds. It might need to be facilitated by a bank branch manager making the request to the brokerage do so, assuming of course the brokerage is simply another division of the same corporate family. That remains to be seen.

The above issue is distinct and separate from an Executor's ability to request a brokerage to 'go to cash' to preserve estate capital as long as the capital remains in the brokerage account. Some 11 years ago when my mother passed, I (as Executor) was able to get RBC Direct Investing through a Letter of Direction to sell her RBC equity mutual funds and place the proceeds in RBC DI HISA RBF2010 within the brokerage account to preserve the estate's capital.

Regardless, I think it is incumbent on us to increasingly simplify our financial affairs as we age to lessen the workload of either a POA or an Executor to manage our affairs. I cannot quite imagine being a POA to an individual with 10-15 separate accounts scattered everywhere and having to undertake significant work to consolidate them to something manageable. I wouldn't impose that hardship on my POA who really would be doing this out of the goodness of his heart while trying to juggle his own life. If one has complicated affairs, it would be best to get a Trust company to be POA (and even Executor).  

Until one is in the process of relocating below the grass line, one should also consider the need or want to deal with possible immediate needs or wants like Auto, Appliance, Furnace, Roof catastrophic failure, family emergencies or anything else not covered by insurance

However, I think a brokerage MIGHT consider an executor's request to sell units of a brokerage ISA to withdraw and fund estate expenses, if for no other reason than brokerage ISAs are in fact deposit accounts insured by CDIC, but use the mutual fund system as the means to deposit or withdraw funds. It might need to be facilitated by a bank branch manager making the request to the brokerage do so, assuming of course the brokerage is simply another division of the same corporate family. That remains to be seen.

The above issue is distinct and separate from an Executor's ability to request a brokerage to 'go to cash' to preserve estate capital as long as the capital remains in the brokerage account. Some 11 years ago when my mother passed, I (as Executor) was able to get RBC Direct Investing through a Letter of Direction to sell her RBC equity mutual funds and place the proceeds in RBC DI HISA RBF2010 within the brokerage account to preserve the estate's capital.

Regardless, I think it is incumbent on us to increasingly simplify our financial affairs as we age to lessen the workload of either a POA or an Executor to manage our affairs. I cannot quite imagine being a POA to an individual with 10-15 separate accounts scattered everywhere and having to undertake significant work to consolidate them to something manageable. I wouldn't impose that hardship on my POA who really would be doing this out of the goodness of his heart while trying to juggle his own life. If one has complicated affairs, it would be best to get a Trust company to be POA (and even Executor).

AltaRed said
(VEQT) and only one ETF (VCNS)  

Thanks for your informative insights.

Coincidentally VEQT is on my watchlist and have considered realigning my ETF portfolio, so your your post has offered things to consider.

Stephen

Nehpets said

Agreed with your strategies, which essentially are consistent with mine, but would like to understand your reason for minimal holdings of ETF's.

Thanks,

Stephen  

The reality today (since about 2018) is one only really needs one ETF in each of their investment accounts if one chooses one of the Asset Allocation ETFs as described here https://www.finiki.org/wiki/As.....cation_ETF obviously assuming one agrees with the global asset slices, or any one of the model portfolios described in https://www.finiki.org/wiki/Si.....portfolios

The point being if one picks broad based index ETFs any more than a few creates overlap. There have been many, many discussions on forums like Financial Wisdom Forum and Canadian Money Forum about various combinations. A very popular thread at FWF is 'VBAL Everywhere' which is a 60/40 balanced solution (or XBAL or ZBAL if one prefers).

Another solution is to separate equity and fixed income because some folk do not like bond ETFs and thus they might use VEQT or ZEQT or XEQT and then a GIC ladder for fixed. Others may want to have their own Canadian equity component and so go with XIC (Canada), XAW (rest of world) and then a fixed income ladder of some sort.

The combinations are endless but the point is that there is minimal decision making that needs to be with holdings the simpler it is. That negates much of the nonsense that exists in literature and mass media about stock picking.

I assist my ex-spouse with her portfolio and she had 6 ETFs only, and 6 only because of some legacy ETFs from 15+ years ago and it would cause too much cap gains tax to consolidate. She has only 1 ETF in her TFSA (VEQT) and only one ETF (VCNS) in her RRIF.

There is a complication with investments. Before probate is granted, a bank or brokerage will issue drafts for cash balance in the deceased's account upon presentation of the bill for expenses like funeral costs.

But, the bank or brokerage won't accept an order to sell investments, like mutual funds or stocks, to raise cash for expenses, until the executor has the probate order to confirm legal authority to act.

That's what happen with one estate I helped with. Deceased had plenty of investments that could cover the expenses. But, not that much in savings or chequing accounts.

AltaRed said
keep investment accounts simple with minimal holdings of ETFs.  

Agreed with your strategies, which essentially are consistent with mine, but would like to understand your reason for minimal holdings of ETF's.

Thanks,

Stephen