Says "My Offers ❶" at the top of my Simplii online banking. I click on the My Offers link to go to the offers page. The page says I have no offers!

Clicking on the "accept offer" button in the email leads to an error message that the page cannot load. Trying to connect to a human on a chat just led to a chat box with no submit button at all! And more error messages.

Frustrating. And all this for a paltry 2.5%(?) for four months?

^† This special interest rate offer is available starting on June 3, 2026 and ending on September 30, 2026 at 11:59 pm UTC (the “Offer Period”), by invitation only, to primary account holders of a Simplii Financial High Interest Savings Account opened before the Offer Period (an “Eligible HISA”). Account holders must enrol their Eligible HISAs in the offer through online banking or by contacting Simplii Financial.

The special annual interest rate of 2.50% is a combination of regular annual interest rate (“Regular Interest”) and promotional annual interest rate (“Promotional Interest”) set by Simplii Financial. Any change to the Regular Interest will result in a corresponding change to the Promotional Interest so that the overall special annual interest rate will remain 2.50% from the date of enrolment until the end of the Offer Period.

Regular Interest is calculated daily at the current rate applicable to the Eligible HISA balance on each day’s full closing balance. Promotional Interest is calculated daily on each day's closing balance that exceeds the closing balance as at June 1, 2026 (the “Additional Balance”) up to a maximum balance limit of $1,000,000.

Eligible HISAs will earn Promotional Interest from the date of enrolment until the end of the Offer Period. Regular Interest and Promotional Interest are paid monthly. For clarity, Promotional Interest is paid within the first two business days following the month in which it was calculated. Promotional Interest will only be paid if the enrolled Eligible HISA is active and in good standing at the time of payment. After the Offer Period, all balances will continue to earn interest at the Regular Interest rate only. For the current regular interest rates, visit our rates page.
…

Thanks!

Stephen

canadian.100 said
I just noticed this on Simplii site when you want to link an external acct - maybe it was there before but I had not noticed it previously. YIKES! so much info being shared over internet!

Flinks collects the following data:
External financial institution (“FI”) online banking credentials (user ID and password)
External FI name
Your name
Your home address
Your phone number
Your email
External FI account number
External FI transit number
External FI account balance
External FI account transaction history
EFT payment amount
EFT payment date
Other information that may be required to authenticate you  

WOW... how comfortable some get with the idea of sharing ALL your transactional information with a FI that only needs to validate you.... because it is ok to have them know your balance and history? No Thanks.

Wrayzor said

I don't think account credentials, balance, or transactions are shared/stored when performing those types of payments.

That kind of information is definitely not shared with the Interac e-Transfer recipient or the merchant accepting the credit card.

doug said

Not a big deal. Similar information is shared when you perform an Interac e-Transfer or pay with a Visa or MasterCard online. It's all done within a secure, encrypted environment. Most financial institutions also require two-factor authentication, too.
 

I don't think account credentials, balance, or transactions are shared/stored when performing those types of payments.

doug said

Not a big deal. Similar information is shared when you perform an Interac e-Transfer or pay with a Visa or MasterCard online. It's all done within a secure, encrypted environment. Most financial institutions also require two-factor authentication, too.

I prefer this, as opposed to the selfie method of ID verification.   

Yes - valid points. I feel better.

canadian.100 said
I just noticed this on Simplii site when you want to link an external acct - maybe it was there before but I had not noticed it previously. YIKES! so much info being shared over internet!

Flinks collects the following data:
External financial institution (“FI”) online banking credentials (user ID and password)
External FI name
Your name
Your home address
Your phone number
Your email
External FI account number
External FI transit number
External FI account balance
External FI account transaction history
EFT payment amount
EFT payment date
Other information that may be required to authenticate you  

Not a big deal. Similar information is shared when you perform an Interac e-Transfer or pay with a Visa or MasterCard online. It's all done within a secure, encrypted environment. Most financial institutions also require two-factor authentication, too.

I prefer this, as opposed to the selfie method of ID verification.

Flinks collects the following data:
External financial institution (“FI”) online banking credentials (user ID and password)
External FI name
Your name
Your home address
Your phone number
Your email
External FI account number
External FI transit number
External FI account balance
External FI account transaction history
EFT payment amount
EFT payment date
Other information that may be required to authenticate you

"We’re sorry
Error message
{Result #6609}
Flinks Funds Transfer is currently unavailable. You can still use Interac e-Transfer® to fund your account."

Is this service down or do I need to enable it in some way beforehand?

Thanks