* Most importantly arbitration is biased in favor of corporate interests. According to a study by Public Citizen which examined almost 20,000 arbitration decisions, the corporate party won a massive 94% of the time. In one case, an arbitrator awarded $11,000 to a debt collector against a woman who owed no money whatsoever, but who had the same name as a woman who did.

* Arbitration is often pay to play. If you bring a suit in federal court, you pay a $350 filing fee, and that's it. Arbitrators, on the other hand, frequently offer an a la carte menu. If you want to file a motion, that's $500. If you want a live hearing, $1500. If you want a written explanation of the arbitrator's ruling, $1500 more. In some cases, consumers have been charged $10,000 or more for the privilege of losing their case before a biased arbitrator.

* Arbitration is secret. Except in California, arbitrators are not required to publicly disclose their decisions. Because they can keep their past history from the public, many arbitration companies market their services to corporations by highlighting their pro-business bias, even as they lobby Congress with claims that they are just as fair and balanced as real live judges.

This is exactly what Air Canada is trying to force cheated passengers to accept or face year-long delays in complaint resolution. In fairness, Canadian passengers would have the option to reject an arbitration - and go back to waiting.

AlainJF said

AlainJF said

Absolutely not.
In my experience, it's impossible to get confirmation from a client advisor or branch employee. I considered calling the RBC ombudsman to complain about my experience, but I ultimately decided to dedicate my time to more important matters. Clearly, the client advisors I contacted were working from home, kept me on hold several times for no reason, and wasted my time without providing an answer to my simple question. Unbelievable !  

Absolutely unbelievable... despite the fact that I was unable to get any confirmation for the special offer anywhere (at branch, call center, app, online banking message center, email, etc.)... Well, I got it: "Bonus deposit interest" on Apr 1st.

I made the math and the bonus is 4.05% (Total 4.6%).

If someone knows where to see the bonus rate and until what date, please share!  

It's the Star Chamber scenario e.g. "secretive proceedings".

"In modern times, legal or administrative bodies with strict, arbitrary rulings, no due process rights to those accused, and secretive proceedings are sometimes metaphorically called "star chambers"."

rk said
How do you transfer out funds from this account?
I have tried to pull out a few thousands (so not much) using Flinks (via the other FI). Everything went well until I hit the 'Transfer' button. Finks said that this account is not eligible for instant transfer out. This is the first time when I hear something like this.
Anyone else has experienced this issue?  

Open a Day-to-Day savings account, it's free and has 1 free debit transaction per statement cycle. When it's time to withdraw you funds, do a transfer from e-Savings to the Day-to-Day savings account with no fee.

rk said
How do you transfer out funds from this account?
I have tried to pull out a few thousands (so not much) using Flinks (via the other FI). Everything went well until I hit the 'Transfer' button. …

Not sure if you'd want to do that. With the RBC High Interest eSavings account, only transfers to other RBC accounts in the same name and the first ATM cash withdrawal each month are free.

Other debits (like cheques, pre-authorized debits, and Interac e-Transfers) are $5 each.

anitavirginia said

Did you finally get some sort of confirmation that you are getting the promotion you were promised.  

AlainJF said

Absolutely not.
In my experience, it's impossible to get confirmation from a client advisor or branch employee. I considered calling the RBC ombudsman to complain about my experience, but I ultimately decided to dedicate my time to more important matters. Clearly, the client advisors I contacted were working from home, kept me on hold several times for no reason, and wasted my time without providing an answer to my simple question. Unbelievable !  

Absolutely unbelievable... despite the fact that I was unable to get any confirmation for the special offer anywhere (at branch, call center, app, online banking message center, email, etc.)... Well, I got it: "Bonus deposit interest" on Apr 1st.

I made the math and the bonus is 4.05% (Total 4.6%).

If someone knows where to see the bonus rate and until what date, please share!

anitavirginia said
A few weeks ago, while talking to call center, they said I would qualify for promo, and I proceeded to open account with them over phone.
They said I had to complete process by going to branch and show id.
I did this, and they stated the promo would be reflected into account in a few days.
A few days passed, and chat on line and in branch stated that they could not see rate yet.
I called in a few days later, and they said I do not qualify.
I told them the history, and they said that they would listen to chat when i opened the account.
After this process, they confirmed that the original representative, incorrectly advised i qualified, and opened my account.
They have forwarded this up the line, and it has been close to a week now, and I have not heard back from them. All i have for now is a reference number, and an empty new account, that i will not fund, unless I get further assurances.
What a headache.

Beware  

The exact same thing occured to me. Join the club !

Ref: https://www.highinterestsaving.....h/#p112614

Top Dogg said
Are there any fees associated with this account? …

Yes. See this post and this discussion.

9) The Bonus Interest Rate on January 30, 2026 of 4.05% within the RBC New eSavings Client Bonus Interest Rate Offer (“Offer”) is available to residents of Canada who are of the age of majority in the province or territory in which they reside as of the date the Eligible eSavings Account is opened and who were not the Primary Owner of an RBC High Interest eSavings Account at any time before the beginning of the Qualifying Period (as defined below), and who open a new RBC High Interest eSavings Account (“Eligible eSavings Account”) as the Primary Owner between January 30, 2026 and 3:00 PM EST on June 9, 2026 (the “Qualifying Period”). (Note: For added clarity, you will not qualify for this Offer by switching from another account type to an Eligible eSavings Account.) …

RBC's computers will remember if one had an eSavings account before and closed the account.

Beware

TD

anitavirginia said

Did you finally get some sort of confirmation that you are getting the promotion you were promised.  

Absolutely not.
In my experience, it's impossible to get confirmation from a client advisor or branch employee. I considered calling the RBC ombudsman to complain about my experience, but I ultimately decided to dedicate my time to more important matters. Clearly, the client advisors I contacted were working from home, kept me on hold several times for no reason, and wasted my time without providing an answer to my simple question. Unbelievable !

AlainJF said
How do you know the rate that you are getting and for how long?

I could be missing something, but AFAIK, neither the App nor the Website is showing the rate or special bonus in effect. The answer from the CSR on the phone has been to wait for the end of the month (interest deposit) to see if special interest is in effect. Same answer with in branch employee.

My personal experience seems to indicate that RBC marketing is trying to compete with the other online FI with special promotions, but regular RBC employees (Chat/Robot, Telephone and in branch) are not ready, trained nor equipped to help/answer customers about it.

If my personal experience is totally unique/wrong, please let me know!  

Did you finally get some sort of confirmation that you are getting the promotion you were promised.