So I just got off the phone with Haventree Bank, the representative told me that apparently the e-transfer deposit delay was because it was the first time ever I was initiating an e-transfer into the account, since it was a brand new opening.

And based on the second e-transfer test, deposit instantly posted.

Seems all good.

I still recommend Haventree Bank for anyone thinking to give them a go.

Did another e-Transfer test, this time ($1.00) test:
eTransfer posted instantly. This is good news!

You were right. ($2.01) transaction posted as of 12:15AM.

This means if e-Transfer was deposited at 10:51PM EST and posted to Haventree Savings at 12:15AM EST: IT TOOK 1HR and 24MINS for the eTransfer deposit to post.

We will see again tomorrow afternoon if its the same issue or only a concern around midnight hours. Further testing needed.

I won't get out like a bat from hell, but Haventree is not as good as I originally thought. For example, Saven Financial might not have a great app but their eTransfers post instantly anytime throughout the day.

At least the topic has been partially solved.

Deposit was made at 10:51PM EST. It's now 12:12AM and still not posting.
Regarding it occurring around midnight, well I never had this happen before with any other online bank / online CU around this time range.

Some online banking systems show unexpected behaviour for transactions done around midnight! Everything will straighten themselves out by next morning.

Everything seemed good at first, great app, great UI. But...

Sent myself an e-Transfer of ($2.01) just as a means to fund the account.
eTransfer arrives instantly, followed prompt to deposit at Haventree Bank, immediately after depositing into the Savings account funds did NOT post.

BMO sent me a confirmation eTransfer has been deposited.
Haventree Bank sent me a text/email that my balance is below the typical $100 range.

Yet, balance still shows as $0.00 when in fact supposed to be $2.01.

I'm a little worried if this is an ongoing issue or deposit delay for Haventree that's a major turnoff.

I have only used them through GIC direct quite a few years ago. Anybody here opened an account with Haventree directly lately? How'd it go? Can purchase these through Monarch finance but at a lesser rate.

Peter said
Looks like the GIC competition is heating up. Haventree just increased its GIC rates to be the leader or tied for the lead for the 1-year, 3-year, 4-year, and 5-year terms: https://www.highinterestsaving.....story/  

This offer of 4.20% (2-year) probably is only through their online account. In Questrade it has a 2 year of 4.03%

JenE said
The 4% 2-year GIC sounds tempting. Does anyone have negative feelings about this?  

What's not to like? CDIC insured, has option of paying interest annually. I will be definitely using it when my current Tangerine 4.0% promo ends.

Peter said
Haventree contacted us on Instagram and offered to answer any questions this community has. So if you want to post any questions for them there, we'll consolidate them and try to get some answers straight from Haventree.  

OK, very helpful, and glad Haventree wanted to do that. It will save them time too by reducing phone calls. My questions have to do with joint savings accounts.

1: I assume the primary (account opening initiator) gets the T5 as it will have that person's SIN on it. Like everywhere else, but I just want to clarify.

And the practical day to day stuff -

2: Do both people have access to the joint account with their own separate EFT linked accounts for transfers in and out?

3: Does each person have a separate login ID and password?