itsme said
It isn't gross negligence to be duped into believing the police is sending a courier, what is gross negligence is going to a cafe shop and using public wifi to log into your bank account, then leaving your laptop unattended while you get some more cream for your coffee.  

So, you're saying you would have handed over your bank card to the courier? You're example of the cafe is absurd, but I'll have some of what you're smoking.

mordko said
No bank will turn up at your door to collect your bank card. Just an fyi.  

It isn't gross negligence to be duped into believing the police is sending a courier, what is gross negligence is going to a cafe shop and using public wifi to log into your bank account, then leaving your laptop unattended while you get some more cream for your coffee.

itsme said
I don't think they were grossly negligent, especially when real banks phone you or email you out of the blue it's easy to get confused as to who's legit and who isn't.

My bank once sent me an email telling me to click on the link in it to verify the transaction that occurred when I was at the branch. The bank person told me I was going to get the email and to ignore it. Why do banks do this sort of stuff and blurred the lines making it harder to tell what's real and what's not???  

I've had the same stupid offers come from my real bank, too. When real banks act the same way as scambanks, it's very difficult to differentiate between the two.

itsme said
I don't think they were grossly negligent, especially when real banks phone you or email you out of the blue it's easy to get confused as to who's legit and who isn't.

No bank will turn up at your door to collect your bank card. Just an fyi.

My bank once sent me an email telling me to click on the link in it to verify the transaction that occurred when I was at the branch. The bank person told me I was going to get the email and to ignore it. Why do banks do this sort of stuff and blurred the lines making it harder to tell what's real and what's not???

True ⬆️

.
But in the two cases mentioned in the linked article, the 'Victims' were Grossly Negligent in Not taking Due & Reasonable Care. And both essentially admitted as such.

In this case ... No Tears Shed Here❗

Dean

mordko said
It is a remarkably dumb thing to do.   

Dumb is the person who thinks they are too smart to be conned.
No one deserves to be scammed out of their money.

The reason we don't hear much about Darwin awards is that there are too many deserving recipients ...

"At that point, I realized that I've made a big mistake", Mohammed said.

Note 'who' made the mistake, and admitted to it ⬆️.

And according to the article, that same 'mistake' was also made by the customer in England (Samantha Bradshaw) who admitted in the video
that; "It was my fault".

Why should FIs reimburse customers (who all on their own), make such Stupid Mistakes⁉️

Please tell us why . . .

Dean

Two people described the same financial scam to both the police and their banks over the past year. The only difference was where they lived — one in Canada, the other in the U.K.

And that determined what happened next.

Asif Mohammed lost $7,200 this spring and never got it all back. Meanwhile, Samantha Bradshaw was out £11,000 (nearly $21,000 Cdn) but her financial institution reimbursed the money within days.