Day to day usage | Motive Financial | Discussion forum

I just have their HISA savings account so cannot comment on the various banking options. I would think tho that CWB would want CDF to be close to a full service offering.

As an alternative, people who have generally dismissed PC Financial as somewhat non-competitive on HISA interest rates (promos seem to be gone for now) at least have all the key banking options, itself being a direct banking division of CIBC.

Have been banking with them for almost two years now after becoming disillusioned with Coast Capital. Their online banking interface was a little out-dated and their transfer system between institutions took a week from initial request to actually getting the funds moved. I am happy to say they have somewhat improved in that your memorized accounts at other institutions are now listed in a drop down box and the funds show being moved immediately. Their CSR's are fantastic, you actually get to talk to a live person without having to go through a series of recordings first. There are still a few things that could use improvement, and I think they are working on making the site better. One thing that is a bit of a hassle is they separate your registered / non registered accounts so that you have to log on to each separately. On Tangerine, when I log on I can see my joint accounts and my registered accounts, but not my wife's accounts. She has to log on using her ID and she can see our joint accounts and her registered accounts. With CDF, we have a log on ID for our joint accounts, another for her registered accounts and another for my registered accounts.. so 3 log on ID's total for the both of us. Minor annoyance I can live with. There is no option for recurring bills, so you have to set up a payment each month...again, minor annoyance. You can sign up for a $3,000 overdraft protection, which is more than enough for me as I hardly ever use it and if I do it's not nearly 3K worth. Their Line of Credit is mortgage based, and is like setting up another account you would have to manually transfer funds to use. It does not work like overdraft on your checking account. They don't have RIF's.....YET. They say they are working on them and hopefully will have them set up before I retire in 2019. On the up side, they are associated with Canadian Direct Insurance, and if you insure with them you can get a bonus .25% on their posted GIC rates. Sorry taxed had a bad experience with them, I have nothing but good things to say about my time with them, but I never really had the need to deposit cash with them through an ATM and then have to access it, and I have the overdraft protection so it's not an issue for me. Finally, their rates are at or near the top of other on-line banks, so that's a huge factor in deciding for me, and the bonus .25% makes it all the better. I do not regret moving to them for my main banking needs.

Have had a CDF HISA for years now, never make cash deposits, just use it to transfer in or out online, really like their service, have had zero bad experiences over all this time. They even will try to match other promos if you ask, including any amounts in registered accounts you may have too.