B2B Bank | Page 11 | B2B Bank | Discussion forum

stingray said
1/ Wondering if anyone else has had trouble linking external accounts to b2b, I have tried 3 x , followed proceedure properly , spoke to b2b personnel as we tried together, and still message on screen states "error", frustating ordeal on something that should be very simple. 2/ Also noticed in their fee structure that b2b will charge $25 when closing account within 90 days...in other words b2b can and may change their 3.3% rate to an unattractive rate within 90 days, thus motivating clients to seek better rates elsewhere and charging everyone departing within 90 days a fee of $25....  

No need to close account within 90 days. It's no fee account. Just leave it open.

Loonie said
From what I've seen, a pull always takes at least five days to clear, from start. Push is shorter though - except in the case of Meridian/motus, where everything takes 6 or 7 business days unless you phone and beg successfully for action.  

If you are moving money around, say 10,000K (or less), it would make sense to e-transfer in or out; at least the transaction is immediate. There is a limit of 3000$ per day on an e-transfers, but within 4 calendar days (not business days), you have all your money. Just send an e-transfer to yourself, it works.

smayer97 said

Actually, Interac has a $10K/wk limit. Though not applicable in your example, note that there is also a $20K/mon limit too.  

Thanks for the precisions !

For those who will open an account with B2B Bank:

I got error messages when trying to confirm the two small deposits to link accounts late evening or at night. If it happens to you, just wait until morning.

fbeaulie said

The President and CEO of Laurentian Bank of Canada, François Desjardins, told La Presse that they want to increase the value of deposits by individuals by at least 15% over the next 3 years:

https://www.lapresse.ca/affaires/entreprises/201912/04/01-5252421-banque-laurentienne-la-croissance-viendra-plus-tard.php

"une hausse d’au moins 15 % de la valeur des dépôts de particuliers sur trois ans".  

Keep in mind that withdrawing your entire account is not the same as closing your account. So all you have to do is wait out the 90 days if you so choose to want to close the account after withdrawing all your funds.

smayer97 said

Keep in mind that withdrawing your entire account is not the same as closing your account. So all you have to do is wait out the 90 days if you so choose to want to close the account after withdrawing all your funds.  

There is also news that their revenues and profits dropped by quiet a bit and so they are looking to try to become more profitable again so raising their interest rates. I would be very cautious to put more than $100,000 in their accounts. Either B2B or LCB (LBC??) can probably go down without Laurentian going down. So be careful with your money as they can afford to play with two of their brands and be risky...

1- Any received interest from them so far? which day of the month they give and are they accurate?

2- The fact that they don't announce a promo expiry date is not to advantage of consumer because they reserve the right to change anytime. If they meant well, they would give a 6 months period and also in the text say, "Possible to extend as well...". But no, they chose to keep it open so they can pull the carpet whenever and simply bank on the poor souls who forget to move or can't move in time. This is becoming a really crappy game from all banks.

*I only wish consumers could pool their desires into one to force these guys into better terms.

butterflycharm said

1- Any received interest from them so far? which day of the month they give and are they accurate?
  

On their web site:

«All rates are subject to change at any time without prior notice. The applicable rate is paid on every dollar in the account. Interest rates are per annum. Interest is calculated daily on the closing balance and paid monthly on the last day of the month into the account.»

butterflycharm said
2- The fact that they don't announce a promo expiry date is not to advantage of consumer because they reserve the right to change anytime.  

Many other banks do that, I don't see anything wrong with that. If one wants a guarantee - one needs to put $ into GIC and be happy. IMHO.

A few minutes later, I was able to login, but my balance now says 0$ when it should be close to 10,000$. WTF? Call Monday

The call service must be overwhelmed, especially Monday mornings

Update : This morning Saturday, I find that my checking account has -3000$ and my savings has an extra 3000 (the transfer was debited twice). I re-transferred and it appears to be fine (for now) and I wonder if I will be charged for insufficient funds?
I have dealt with many banks and a simple transfer from checking to savings is always immediate, always. If your transfer isn’t recorded in the balance showing, you are left with the impression that it didn’t work.
When you operate a virtual bank 24/24 the help provided to your clients has to be 24/24, like say Tangerine who has a 24 hour telephone help line. I will bring this up with them Monday.
Restricted help line and poor operating system isn’t good for business.

Addendum: I have many friends that I would like to recommend towards B2b but in the present state, I’m afraid I may become a bad referrer, especially when my friends fall victim to snarls.
If I entrust someone with my savings the relationship is of the upmost importance. Can you trust the system: NO.
If you only park your money there it would lessen your chances of system mistakes, but it is my intention to use B2b as full services bank and that won’t be tomorrow.